Customer reviews of 1001hobbies

Model well received but not yet assembled :) ! Mer

Wide selection, but prices a little high on items ordered (compared to a retail price).

There seems to be an error concerning the advice given on the site for the colors to use... It's a shame

Out of 2 orders, only one arrived in time for Christmas. Out of stock although the site indicated En stoc

Order arrived late. I couldn't give it as a present for Christmas because of a delay in delivery. A pity even if it arrived in good condition.

I have not seen my purchased item yet. I have not seen my purchased item yet. I can't blame the 1001 people about that but, I can say that their tracking information wasn't that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can't get elsewhere but, I can't trust that the delivery will be made.

This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"". Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).

good material but delivery too long

I ordered for a Christmas gift so I took the impeccable gift wrapping everything arrived without problems and well packaged . Unfortunately I took delivery in two days and they took more than two weeks before delivery.

Thank you very much

Always satisfied with the choice on offer - one small problem with the delivery time, but perhaps that was due to the holiday season.

The delivery took quite long but I can live with that However all labels of the paint jars had stickers on them covering up the necessary paint codes ???

excellent products high level of detail

Very good and impeccable. I recommend

Packaging clearly inadequate. Boxes were flattened in transit.

generally satisfied but don't be in a hurry

Delay on delivery of my order no explanation from 1001maquettes' still waiting for my order

Exactly the parts you need as a model builder?

Fast delivery and great updated information to track your order

The company met the delivery time by updating the various stages of shipment

The first purchase all finethe second shipment came to me these days and we will see.Thank you and happy holidays

Everything was done correctly using website. The only complaints if you want to call them that is that the phone support was only in English (and so to avoid mistakes I did it myself using the site) and secondly the whole COBI catalog was not available (the selection was wide anyway) and some things I was looking for were not there... we will try again maybe later. Best regards

The toys I ordered met my expectations. Unfortunately delivery times are long and my parcel arrived in a terrible state, the toy boxes themselves being damaged.

product corresponds to the description and is delivered on time

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

I'm afraid that you choice of couriers… I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

I'm afraid that you choice of couriers... I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.

Bad shipping time cost of delivery represents specail courier rate but actual shipping time is longer than air post parcel.

I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can�t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over �50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it�s now two weeks ago since I reported the issue and I am not confident my money will be refunded.

On the service I have nothing to say payment online without problems Confirmation mail was well received as well as the shipment The only thing was that the box (article) was a little damaged around the edges it seemed as if it had been squeezed between other boxes If it had been open this would have been a reason for return since this is intended as a gift Greetings Amelie

I bought Umbum cardboard models Beautiful products Delivery took about one week Unfortunately, there was insufficient stock of some models so I could only order one copy while some cardboard wagons I had actually ordered two

The goods are great. The delivery was also in the green zone.

I didn't give it 5 stars because the TITANIC model is missing the decal sheet. I don't know how to do it, I've reported the problem and you haven't replied.

Parcel deposited on letterbox crumpled gift wrapping. It's costing me a lot of money for a poor service.

Only drawback: delivery time not very fast.

I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven�t received my order. All I�ve gotten from your company is more offers to buy things. I�m frustrated and I still don�t have an answer when I�m getting my order.

I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven’t received my order. All I’ve gotten from your company is more offers to buy things. I’m frustrated and I still don’t have an answer when I’m getting my order.

Good service not the fastest but correct

Everything was delivered correctly and on time