1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
It was just a pity that the models you didn't have in stock weren't indicated. So it took almost a month from the order (November 17) to payment by credit card and delivery... in mid-December... But you have some interesting models. In any case, I can recommend your brand without hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2020
I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven't received my order. All I've gotten from your company is more offers to buy things. I'm frustrated and I still don't have an answer when I'm getting my order.
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Response from 1001hobbies
Sir, Thank you for your feedback. We have sent a request for express delivery to the carrier with no guarantee that he will take delivery information on that day. Thank you for your patience, We wish you merry chrismas Best regards, customer care 1001hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2020
cols et contenu correspond a mes attentes sauf une refèrence réglèe financièrement et non recu mais en cours de régulation. bonne fête de fin d
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Good quality products and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2020
Shipping time announced 5-7 days Order placed on 812 and shipped today. So 13 days more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
package arrived on time and in very good condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2020
top for the wooden models but the model of Leonard's clock is in plastic..........I must not have read properly or it was not well explained..........a little disappointed on this side the wooden ones are really top thank you however for the speed of e
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Product meets my expectations
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/12/2020
Everything was fine except that it took longer than expected.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/12/2020
I placed an order and it was delayed because of a product that they did not have in stock, it would be interesting to know this before shipment to be able to decide whether to wait for that product or prefer to receive the rest of the products to you.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
For a company out side of America the service is pretty good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
I found the ref. I was looking for shipping just a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Fine, just a little long delivery
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
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Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2020
I am very pleased with my purchase but very unhappy because the instructions are not in French and it is very constraining to use my gift I sent an email but I received a response only for the purchase of spare parts and manuals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Complicated period in terms of dela
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2020
First order, the item purchased was no longer available. I was offered a credit note, which I accepted, but it was for the wrong amount. The problem was solved immediately after opening a PayPal dispute. Second order made with part of the famous credit note. Order received complete and on time.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/12/2020
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
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Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/12/2020
Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/12/2020
Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 18/12/2020
As much as in general it is a serious efficient store with good assistance over several years I have had some unpleasant surprises including lastly sending a model that was not ordered instead of one moreover of a different scale that was no longer available even though it showed up on the site. I don't know if the mishap was due to a failure to update the site in real time but I would have found it more logical to keep the money on credit for a later order rather than send a model that I was not interested in forcing me to waste time sending it back. That aside, I am pleased with the wide variety of models and the reliability of the system.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
I'm very happy with my order, but I'd like to point out that it took me more than a week to receive it, and that it was impossible to track it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
I ordered it 20 days ago and paid for it, but when I log in to the parcel delivery service I see that it hasn't been sent by 1001hobbies. I then asked why by e-mail and got no answer. I have adapted it because a good follow-up has been made.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Very good product fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
If the order took a long time to reach me the items are conform
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2020
Long delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Great store and lots of wonderful products. However, my order of 23 11 arrived on 1712 ( contrary to the delivery forecast at the beginning of December) I would have liked to have been warned when I placed my order that the toy was not available immediately. This is a
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 17/12/2020
Package arrived with new product box already opened previously with bumped and crushed corner and broken opening tab
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/12/2020
Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Please .... pay attention to the delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
order very easy on the site reception of the goods the day envisaged... perfect now it does not remain any more but to see once the model my
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2020
Delivery time long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
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Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/12/2020
perfect merchandise. shipping a little slow but nothing negative to report.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/12/2020
Delivery was prompt. Everything was well packaged. Again and again.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Neat heur That will get me through the lockdown
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Fast delivery good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet
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