English 
V
Rating: 4 out of 5
GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
Reset filtersV
Rating: 3 out of 5
Love the kit Vive la France!
C
Rating: 4 out of 5
little possibility to speak in Spanish on the phone
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V
Rating: 4 out of 5
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
Very good, except that when I ordered it wasn't clearly stated that the shell and paint were not included, so I was a little disappointed when I received the product. But if nothing
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A
Rating: 3 out of 5
Delivery.time.too.long
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A
Rating: 4 out of 5
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the "tracking" was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it's a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
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Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
Very good! Fast delivery, order as expected
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A
Rating: 4 out of 5
Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.
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A
Rating: 4 out of 5
Package arrived safely
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A
Rating: 4 out of 5
It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No
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V
Rating: 4 out of 5
Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.
C
Rating: 4 out of 5
The ordered material has been received correctly. Perhaps a little more speed would be positive
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C
Rating: 4 out of 5
Received without problems and as expected. It took a little longer to arrive than usual on Amazon but it was fine.
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A
Rating: 4 out of 5
The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.
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A
Rating: 4 out of 5
satisfied: delivery ahead of schedule - good condition
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G
Rating: 3 out of 5
Cutty Sark The parts look as expected there does seem to be a single part missing Fortunately not a crucial part so that will be fine when building The delivery was supposed to be between Dec. 3 and 8 unfortunately the package did not arrive until the 12th
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A
Rating: 4 out of 5
Long wait for delivery
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A
Rating: 4 out of 5
RAS. The package was delivered a little late. Otherwise correct transaction.
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A
Rating: 4 out of 5
Good preparation but too long lead times for products in sto
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A
Rating: 4 out of 5
simply impeccable!!!...
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A
Rating: 4 out of 5
Very good! Very large selection, fast delivery
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A
Rating: 4 out of 5
Despite a small problem quickly solved when creating my account, I received my order within the promised time. Thanks to Laure in customer service for her professionalism and responsiveness.
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A
Rating: 4 out of 5
One of the items was announced to be in stock when it wasn't... Too bad... Delivery time longer than expected. Was able to contact someone easily... That's a plus. Satisfied all the same.
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A
Rating: 4 out of 5
Order conformed and received within the advertised time
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A
Rating: 4 out of 5
Impeccable parcel. The post took a long time.
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V
Rating: 4 out of 5
Great product but shipping took a very long time.
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G
Rating: 3 out of 5
Lots of choice but in case of an incorrect delivery very poorly accessible service department If it does manage to make contact the problem is solved satisfactorily
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A
Rating: 4 out of 5
Products and delivery as expectedeverything ok.
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A
Rating: 4 out of 5
Parcel well received delay a little lo
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A
Rating: 4 out of 5
Received on time and in good condition
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V
Rating: 4 out of 5
Great product but a little slow on delivery, Probably my error for not checking, this is a french company despite the .co.uk
A
Rating: 4 out of 5
Efficient site, good customer service ... But you can order products that are not in stock without knowing it. It would be better to know when ordering. A bien
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A
Rating: 4 out of 5
nothing to (re)say
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A
Rating: 4 out of 5
Unfortunately, my grandson's model was due to be delivered between 0412 and 0912, but he only received it on December 11. His birthday was 5122020. Too bad for this re
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A
Rating: 4 out of 5
Received on time product conforms
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A
Rating: 4 out of 5
Very pleasant site, fairly well presented, but a little slow to access the desired pages.
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V
Rating: 3 out of 5
The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.
Response from 1001hobbies
Dear sir Graham, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 3 out of 5
The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far it hasn't been located.
G
Rating: 3 out of 5
ordered article is delivered and in order ordered on 23-11 delivery time of 15 days (11 working days) is very long was intended for St. Nicholas Eve unfortunately only delivered on 8-12
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