1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Very good, except that when I ordered it wasn't clearly stated that the shell and paint were not included, so I was a little disappointed when I received the product. But if nothing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
Delivery.time.too.long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the "tracking" was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it's a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
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Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Very good! Fast delivery, order as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Package arrived safely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/12/2020
Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2020
The ordered material has been received correctly. Perhaps a little more speed would be positive
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2020
Received without problems and as expected. It took a little longer to arrive than usual on Amazon but it was fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
satisfied: delivery ahead of schedule - good condition
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 15/12/2020
Cutty Sark The parts look as expected there does seem to be a single part missing Fortunately not a crucial part so that will be fine when building The delivery was supposed to be between Dec. 3 and 8 unfortunately the package did not arrive until the 12th
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Long wait for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
RAS. The package was delivered a little late. Otherwise correct transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Good preparation but too long lead times for products in sto
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
simply impeccable!!!...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
Very good! Very large selection, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
Despite a small problem quickly solved when creating my account, I received my order within the promised time. Thanks to Laure in customer service for her professionalism and responsiveness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
One of the items was announced to be in stock when it wasn't... Too bad... Delivery time longer than expected. Was able to contact someone easily... That's a plus. Satisfied all the same.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
Order conformed and received within the advertised time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
Impeccable parcel. The post took a long time.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/12/2020
Great product but shipping took a very long time.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/12/2020
Lots of choice but in case of an incorrect delivery very poorly accessible service department If it does manage to make contact the problem is solved satisfactorily
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/12/2020
Products and delivery as expectedeverything ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Parcel well received delay a little lo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Received on time and in good condition
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/12/2020
Great product but a little slow on delivery, Probably my error for not checking, this is a french company despite the .co.uk
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Efficient site, good customer service ... But you can order products that are not in stock without knowing it. It would be better to know when ordering. A bien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
nothing to (re)say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Unfortunately, my grandson's model was due to be delivered between 0412 and 0912, but he only received it on December 11. His birthday was 5122020. Too bad for this re
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Received on time product conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Very pleasant site, fairly well presented, but a little slow to access the desired pages.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2020
The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.
Response from 1001hobbies
Dear sir Graham, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2020
The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.
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Response from 1001hobbies
Dear sir Graham, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2020
The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far it hasn't been located.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 11/12/2020
ordered article is delivered and in order ordered on 23-11 delivery time of 15 days (11 working days) is very long was intended for St. Nicholas Eve unfortunately only delivered on 8-12
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
I'd like to come back to my previous negative review. The after-sales service contacted me on 2 occasions to try and find a solution with their supplier for the missing parts. I appreciate this commercial approach and hope that it will help me to find a solution.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 10/12/2020
My second order with 1001 and also this time arrived well Clear site good contact via email There is nothing wrong with that The order on the other hand has taken 18 days Probably to not have to build large stocks to have they do not have everything in stock This long delivery time was not clear to me Now I know this I can take it into account
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/12/2020
The postal service is very, very slow and prices can be improved.
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