English 
A
Rating: 3 out of 5
good piece... nothing to say
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
perfect except for a slight delay in shipping
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A
Rating: 3 out of 5
The order is of good quality only the delivery time was too long.
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A
Rating: 4 out of 5
Product satisfactory delivery a little expensive
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A
Rating: 3 out of 5
difficult to install shrouds....
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A
Rating: 4 out of 5
I am very satisfied with my order
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A
Rating: 4 out of 5
It's a pity that the models are not pre-painted.
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V
Rating: 4 out of 5
Great store but their items are out of stock quickly. When I get notification for restock of items, I get multiple email reminders more than is necessary.
V
Rating: 4 out of 5
Took a while to deliver but my item arrived in perfect condition. Great customer service when contacted. Thanks.
A
Rating: 4 out of 5
Delivery time a bit long. And I had to relaunch...... A bit of a shame... No worries about the parcel... More on the next delivery for the Christmas order I placed
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V
Rating: 4 out of 5
The parcel had a long way to go but I was really surprised how fast the delivery from France to Austria Innsbruck worked. As always, the Austrian parcel service once again managed to make a hole in my parcel because they will never learn that they shouldn't throw parcels. But luckily the kit was undamaged. My kit is from Trumpeter and I'm really looking forward to assembling it! And as always I got a great kit from the company 1001 Hobbies. Thanks for that!!!
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A
Rating: 4 out of 5
Good products but delivery a bit long
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V
Rating: 4 out of 5
Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
V
Rating: 3 out of 5
They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
A
Rating: 4 out of 5
Very pleasant, although it still lacks a pi
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V
Rating: 4 out of 5
I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
A
Rating: 4 out of 5
Arrived on time niquel well packaged
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V
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 4 out of 5
Easy and efficient
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A
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
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Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 3 out of 5
Not much information in the tracking system. A little long for a Colissimo but arrives well packed and in good condition.
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G
Rating: 4 out of 5
Everything went well I am very satisfied Thanks
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A
Rating: 3 out of 5
Great products but very slow shipping I waited 20 days to get the package check availability well
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V
Rating: 4 out of 5
The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.
A
Rating: 3 out of 5
It would be desirable to have more precise assembly instructions in FRENCH.
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A
Rating: 3 out of 5
Products delivered as ordered. However, contrary to what was displayed on the merchant site at the time of ordering, the items ordered were not in stock and had to be restocked by the supplier, which delayed the dispatch of this order. After a complaint, the sales department estimated that this product would be shipped within 3 to 5 working days, but I'm positive that it was in stock (four items remaining) at the time of my order. While this malfunction of the site or stock management had no effect on the final outcome of the transaction, it did damage the image of the service.
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A
Rating: 4 out of 5
Good selection of models and accessories and fast, reliable delivery.
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A
Rating: 3 out of 5
Very long delivery time. But good service response
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A
Rating: 4 out of 5
Fast delivery but long time between order and dispatch
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C
Rating: 4 out of 5
the expected product arrives in good condition and wrapped in a timely manner
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A
Rating: 4 out of 5
Hello, first successful experience. A few comments on the stability of the site (I very often lost my basket while browsing elsewhere on the site). In my opinion, the search engine could be improved. It is also possible to write a note to the recipient (gift). The packages were well wrapped, but no note. A bit disappointing.
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A
Rating: 4 out of 5
fast and well packed! thank you B
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A
Rating: 4 out of 5
I recommend this site. Correct packaging, fast delivery. series
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A
Rating: 4 out of 5
The models look good, but I haven't yet assembled the one I've just received. Still, it's a bit of a hobby""a bit expensive"". But there's the pleasure of the realization. Cd
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V
Rating: 4 out of 5
Only went to 1001 modelkits because it was either them or China. If I had gone to China for the items I would have got them for half the price at 1001 modelkits. only problem with China is you have to wait an eternity for delivery.
A
Rating: 4 out of 5
Beautiful and easy models Correct order processing and shipping
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A
Rating: 4 out of 5
Hello I'm satisfied with my purchase. The mechanical chassis and engine seem to be of very good quality, as does the radio control system. On the other hand, I have no opinion on the bodywork, as I've only received the mechanical part of the package I ordered, even though it's clearly stipulated on your offer that everything was included (complete car). So I'm looking forward to receiving the bodywork so that I can give you my opinion on this part of the car that I still haven't received. Sincerely Cl
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A
Rating: 4 out of 5
Nothing to say, everything is fine (order processing, perfect delivery).
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A
Rating: 3 out of 5
The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper
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A
Rating: 4 out of 5
compliant delivery only I don't understand why the decal has already been cut following the dotted line
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