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Rating: 4 out of 5
Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 4 stars
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Rating: 3 out of 5
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
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Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 4 out of 5
Was very satisfied, only the delivery time was a little long. But in times like these.
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A
Rating: 4 out of 5
On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo
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Rating: 3 out of 5
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
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Rating: 4 out of 5
No comments
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Rating: 4 out of 5
Don't worry about the site, there's a lot of interesting stuff, I'll come back to it later. On the other hand, the delivery times are frightening for material marked in stock. Your competitors delivered to me in three to four days. To be improved. S.C
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Rating: 4 out of 5
Order conforms and in good condition Delivery time a hair long. Order placed on Saturday but only sent on Wednesday and received on Friday.
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Rating: 3 out of 5
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
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Rating: 4 out of 5
ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi
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Rating: 4 out of 5
Apart from the delivery man, RAS.
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Rating: 4 out of 5
Product conforms but delay too long and packaging damaged
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Rating: 4 out of 5
excellent service
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Rating: 4 out of 5
Lots of catalog where you can find what you want and fast delivery despite the distance.
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Rating: 4 out of 5
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
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Rating: 4 out of 5
Products conform but delivery time a bit long
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Rating: 4 out of 5
it is to offer so I can not evaluate the items impeccable delivery time corrected
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Rating: 4 out of 5
top-notch parcel delivery
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Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
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Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 4 out of 5
A little long to receive the parcel but a great choice of references
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Rating: 4 out of 5
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
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Rating: 4 out of 5
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
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Rating: 4 out of 5
Order conformed and received quickly. BRAVO
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V
Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 4 out of 5
immense choice order arrived well in good condition the only downside is the slowness of delivery but in these hectic times ... thank you en
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Rating: 4 out of 5
Delivery time too long and no answer to my questions from my supplier.
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Rating: 4 out of 5
Good explanations. The models are of good quality
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Rating: 3 out of 5
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
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Rating: 4 out of 5
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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Rating: 4 out of 5
A clean sweep
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Rating: 4 out of 5
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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V
Rating: 4 out of 5
Good quality
V
Rating: 4 out of 5
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 3 out of 5
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
V
Rating: 3 out of 5
the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
A
Rating: 4 out of 5
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 3 out of 5
good piece... nothing to say
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Rating: 4 out of 5
perfect except for a slight delay in shipping
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V
Rating: 4 out of 5
Great store but their items are out of stock quickly. When I get notification for restock of items, I get multiple email reminders more than is necessary.
V
Rating: 4 out of 5
Took a while to deliver but my item arrived in perfect condition. Great customer service when contacted. Thanks.