English 
A
Rating: 4 out of 5
a little too long even considering the circumstances
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site and responsive. Delivery times are consistent
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V
Rating: 4 out of 5
Great service, constant updates on shipping and delivery!
A
Rating: 4 out of 5
Very good telephone service. Faster deliveries than from China. The price difference is the assurance of receiving the product, which is not always the case with
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A
Rating: 3 out of 5
Delivery too slow Very high charges
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C
Rating: 4 out of 5
OK thank you very much for everything until next time !!!!
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A
Rating: 4 out of 5
Just to say that you are out of stock for products ordered and that you have to wait Otherwise good prod
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A
Rating: 4 out of 5
Hello Fast delivery Satisfactory packaging. Nothing to complain about Cordialemen
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A
Rating: 4 out of 5
Fast and compliant with my request, thanks to the 1001 maquettes team. One negative point: the cardboard packaging was damaged and the quality of the cardboard left something to be desired....
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A
Rating: 4 out of 5
as ordered
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Rating: 3 out of 5
Disappointed by the packaging. Package arrived very damaged. Box also damaged. Fortunately the model was not damaged in any way. I doubt I'll be recommending you if the parcels aren't better protected. First try plut
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Rating: 3 out of 5
Product complies with my request and delivered on time = very good 55 catastrophic delivery attributable to Colissimo (cardboard folded in half to fit in my mailbox so model twisted) = 0 5 the balance sheet done
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Rating: 4 out of 5
No paint codes match those on the model brochure.....sinon r
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A
Rating: 4 out of 5
Satisfied with my order
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V
Rating: 3 out of 5
Slow delivery. My order was ""ready for dispatch"" for three days and I had to chase it.
V
Rating: 4 out of 5
I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
V
Rating: 4 out of 5
I was looking for a bit more detail and… I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
Response from 1001hobbies
Dear Mr Gorman, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
Order matches. Delay 2.5 weeks. In the current period it's good
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A
Rating: 4 out of 5
I was looking for a bit more detail and... I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
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Response from 1001hobbies
Dear Mr Gorman, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Great service. Not the fastest but the communication is very good and they have a huge range of products.
A
Rating: 3 out of 5
Good for taking into account the package and delivery but not great for the address of the relay point.... I ask to be delivered in Champagnole and my parcel arrives in Poligny 20 km further on.
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Rating: 3 out of 5
I think I'm a pretty good customer and yet you regularly send me a €5 discount voucher !!!!! for purchases over €50. Sorry, I order at my own pace, i.e. approx. 25€ per order, but nearly 2 times a month, as I have other purchases to make.
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Rating: 4 out of 5
Great hobby. The models are a big hit with my friends and family. The plans are very clear, and you have to be careful when building them.
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A
Rating: 4 out of 5
1001 Maquettes is a site with a lot of products, the choice is vast and the processing of orders and any problems is done quickly, seriously and efficiently. I sincerely recommend
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A
Rating: 4 out of 5
Order processed quickly and shipped on time.
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A
Rating: 4 out of 5
Nothing to complain about. Order received before estimated delivery date
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V
Rating: 4 out of 5
There were problems with the banking system, which your representative fixed promptly. Otherwise 5 stars.
V
Rating: 4 out of 5
the only improvement would be a speedier service as it did seem a little slow
A
Rating: 3 out of 5
This site is one of the most expensive should lower the rates a little
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A
Rating: 4 out of 5
At first I didn't receive my order (I then found out that there had been a routing problem). After two months I made a complaint and the product was returned to me free of charge. Thank you for your se
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C
Rating: 4 out of 5
easy assembly good quality
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A
Rating: 4 out of 5
Good reception very bi
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Rating: 4 out of 5
Despite an initial lack of information about the delivery time, the order was delivered within 11 days. I therefore recommend hobby
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Rating: 3 out of 5
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
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C
Rating: 4 out of 5
With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference
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A
Rating: 3 out of 5
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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V
Rating: 3 out of 5
Very fast service highly recomended.
V
Rating: 4 out of 5
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
C
Rating: 4 out of 5
Good morning. the arrival of the package was faster than I expected. The packaging and conservation of the boat was perfect. The doubts that I expressed I could solve before your reply. I still thank you for not leaving me alone. On the other hand, I have not received satisfaction about the failure of the rudder servo, which had a broken cable. I do not rule out that it was my fault when I unpacked it but if I had not found it in a craft store that brought me home a similar model and repaired the original I do not know what I would have done. Happily I was able to enjoy the assembly and sailing this weekend.
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A
Rating: 4 out of 5
Simple fast
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