1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/11/2020
very reliable site fast shipping
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/11/2020
I Had not understood that I had to paint the Monoque shell
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2020
I ordered 2 books from there which were both shown as available. The order then stated that one of the two was backordered, which then took more than 14 days. However, when I asked by e-mail, I quickly received a polite and competent reply that my order would be delivered within the next week, which it was. In the meantime, the book in question was still listed as ""Available"". However, as the book was no longer available anywhere else, the whole thing is still acceptable for me, only the delivery times could be better managed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
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Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Glue not supplied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
concerning my last order placed with you . there is nothing to report since it arrived very well protected and also well delivered to the date provided . continue c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Good but no assembly instructions in French :so a little minus .merci Google!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
No complaints but a delay in delivery due to colissimo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Very nice model m But it's a shame we can't use it as a prop in the theater, more for collectors m
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/11/2020
Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Fast deliveryproducts conform and well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
one of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Long delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
I received my products without any problem, despite an error in the references.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/10/2020
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/10/2020
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2020
good site and i will use again
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/10/2020
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Without the problem with the delivery time I would have put five stars Cordialem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
The delivery time was respected and the order was handled in accordance with my expectations. A bien
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
My package was all crushed and parts were loose and wandering around in the box.... a bit
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/10/2020
Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/10/2020
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Perfect. Arrived within the communicated time frame.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Using Mondial Relay would greatly reduce shipping costs. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
the list of relay points is inaccessible (even with the F5 key)
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