Customer reviews of 1001hobbies

Great people to deal with.

Shipment arrived after two weeks times - payment included special courier charges. Too long time !

Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.

Shipment arrived after two weeks times... Shipment arrived after two weeks times - payment included special courier charges. Too long time !

A little more feedback would be nice. Packed Ready to ship Shipped

Airplane made well apart from the engine assembled crookedExceptional and fast delivery

Shipment arrived after two weeks times… Shipment arrived after two weeks times - payment included special courier charges. Too long time !

First order speed of service nothing to add

A long wait

After a little problem with delivery time ... My order has finally arrived ...thank you for your reactivity.

Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !

Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !

Perfect shipment and well packed everything OK

Efficient service but a bit expensive!

Model conforms to my expectations fast delivery however a shock on the packaging crushing or other fortunately without engraving

Correct, you can find just about anything you want and fast delivery.

the last delivery was compliant long but compliant the compressor delivered with English instructions! very unpleasant

They advertised and shipped the wrong item. Then they suggest I pay to return it then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.

Quick delivery

Very clear site Good search system Sometimes a little long...due I think to the many connections

The model kits are in good conditions... The model kits are in good conditions. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.

The model kits are in good conditions.. The model kits are in good conditions.. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.

The puzzles in the catalog are mostly unavailable, and this has been the case for quite some time. Too bad.

everything as ordered

Great availability of models and fast delivery. The site is not super clear I can't filter by scale

Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Received without problems and reasonably fast

Order placed as gift for my nephew. Came nicely wrapped and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Very interesting price and delivery. Perhaps a more precise description of the products to avoid certain misunderstandings.

Perfect complete order reasonable delivery time careful packaging nothing to complain about!

Excellent choice of products. Delays and shipping costs a little high

Excellent product received on time 1 box was a bit dented and the figures were in a bag instead of neatly on a frame That gave the feeling that I had bought something 2nd hand

12-day delivery - a bit long, but the products are top-notch

Fast, careful delivery - shame that the labels hide the paint references.

Extensive product catalog. Reasonable delivery times.

Last time I gave them two stars and thought I was being generous. I can totally understand delays during the pandemic and, if they can finally, four months on, deliver something I thought impossible to find (which they did), I must say a thankyou. They get so many five stars, but too many one stars, suggesting a huge variation in perception. I would bet that an easy order, of readily available products, gets through in no time. Any problem though and the issue then becomes communication or the lack of. How often is that case anywhere? Even the standardised repeated replies, here on line, to the most favourable reviews, suggest a simple failure to communicate with customers. On this occasion though I got constant messages about delivery progress, for a product I had assumed impossible to find. Complete contrast to my previous experience. I will not judge them too harshly now, they have had problems with moving site I do know and there is some suggestion of a worldwide virus problem of some kind. Good luck folks.

I received the goods, but because it was an international delivery, it took longer than I expected. I have been unable to open the product for health reasons, butI trustit will be Ok

Customer service was exceptional they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!

Punctuality 10 friendliness 10 packing arrived 5 you could devote a little more in packing the goods however satisfied thank you