Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
Product conforms and received well packaged. Interesting price even if I saw it later on ebay 20€ cheaper... That would have allowed -10% instead
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/08/2020
Quick delivery but Shipping glass bottles in a pluriboll bag could do damage one of the bottles was open with the cap unscrewed AND all the thinner spilled into the bag except this all ok Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
Shipment took a little longer than indicated. Nevertheless, the parcel was correctly packed and arrived in good condition.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/08/2020
24 days delivery time !!! Unfortunately no hint when ordering !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Hello I'm a 172 aircraft kit builder (1975-1990), and I'm very pleased to find on your site so many 172 accessory kits and decals from all over the world. This saves me a long search on the web for rare products, and guarantees me their secure delivery within controlled deadlines. The prices of the items may sometimes be a little higher or a lot more expensive BUT THE TIME SAVED, THE SERVICE AND THE RELIABILITY MAKE UP FOR IT! Sincerely
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2020
on the paint cans you added warning stickers in French the only problem is that you stuck them on the paint reference. As there were two brown colors, it was difficult, fortunately I managed to remove some of them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Packaging slightly damaged, but no consequences for the merchandiser
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/08/2020
I received the shipment very quickly and without any problems.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/08/2020
The site has a wealth of products and it is quite easy to place an order. Sometimes prices are very ballerine and there are discounts that are often short-lived but on average you spend less than in the store and with an enviable selection. Better care should be taken with the accuracy of the site, which sometimes misleads perhaps because of incorrect links.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/08/2020
Too many miniatures don't conform to assembly standards. Some manufacturers border on fraud, e.g. Master Box LTD boite French Hussar Napoleonic war Serie, where no parts could be attached. Be very careful, it's up to you to check the conformity of the equipment you are selling. Amadeu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2020
Package arrived on time and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Why ask the same question twice?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Order received promptly, well packaged, no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Very responsive customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/08/2020
Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however
Response from 1001hobbies
Marlene Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/08/2020
I wish the nomenclature was in French.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
very good packaging product delivered on time but with delivery price remains to be seen without delivery billing.not disappointed for this second order competitive prices. lack of promos compared to other sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
A little long to receive my parcel. No stock, so longer waiting to receive the model from the supplier and send it back to the clie.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however
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Response from 1001hobbies
Marlene Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/08/2020
My order arrived quickly and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Long order processing times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Article as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
I'm always happy with your service, but the post office is a disaster! Best regards. ROUXEL Jean-Loui
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
Revell models in line with the price ( average ) but for my 8 year old son it's very good. The downside is the delivery: the boxes were quite damaged because the carriers don't give a damn. Fortunately, the inside was intact. I don't know if I'd get a 130€ Tamiya model delivered by
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2020
Good merchandise but delivery time longer than expected (colissim
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2020
On the plus side, I found 2 items that were out of stock all over the world. Negative side: prices in the high range. Delays a little long between payment of the order and dispatch of the package: 12 days.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/08/2020
Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/08/2020
Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/08/2020
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Response from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
As always, no worries from order to delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
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Response from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
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Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Very good service and perfect model package! Only the delay was a little longer than announced But otherwise
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 16/08/2020
So far so good. Delivery later than stated. Since placing the order, I've been receiving spam mails...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/08/2020
Correct items fast reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Kids like it my kids let go of screens thanks to make-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Very well-stocked, from models to accessories... Minor drawbacks: A little expensive. Order preparation time a little long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/08/2020
the quality is good Only if you read the reviews it is within a week in England or America so why does it take 6 to 8 weeks for delivery in Holland
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