Customer reviews of 1001hobbies

Fast despite the troubled period of confinemen

Good size good quality easy to use

Ce un peut le fouy dans les listes de maquettes... .

Good follow-up

Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).

Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc

In these troubled times, despite a few minor inconveniences, the service was assured and the parcel arrived on time.

Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.

My delivery was long but cov

Slightly chaotic Colissimo deliveries

My son had a lot of fun. Suitable for a 10 year old, but the paint pots were missing.

This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.

I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.

bonjour 3 étoiles pour signaler quelques disfonctionnements. quelques erreurs de numérotation sur la notice. 2 paint pots out of 6 arrived unusable (se

Shipment tracking is very poor

My order was placed on March 25 and arrived today, May 4. Among other things, I had ordered an avro lancaster model and the pack with the 8 paints. None of the paints match the model. I'm still giving it three stars, as the site is generally very well rated and I'm aware of the difficulties associated with containment, but from a personal point of view I'm very disappointed.

First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer

Well-followed order despite current conditions

It's been April 1 and I still haven't received anything.

Good I have not yet received the order when I receive it I will come back and give my opinion. I hope it is a good comp

very good tracking of parcels and availability of teams despite the current pandemic situation.

Out of 12 pots ordered, 2 do not conform. I ordered a steel red and received a steel red pot with dark grey inside. The delivery time was very long, but in a complicated health period, no blame can be laid. Decu on the other hand of these errors for which I'll have to make a new order.

Super puzzle delivery ok satisfied

Considering the delay with the current conditions the delivery is good. The items received are of the quality I want. I just have a problem finding items (perhaps a fault on my part example I am looking for figurines Tamiya 135 it is the entire range TAMIYA that scrolls For the rest everything suits me. Jame

Delay in delivery of items but expected during these times. Otherwise was a good service

Good reception of the parcel. Exactly what I expected

The choice was very wide and perfect. The price was very good, thank you. But the postage was expensive and the delivery time: long (although understandable with the coroner's case).

I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.

Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!

I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.

Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.

I ordered a TRX4 CHASSIS KIT on 23032020 with mode in 3 payments. The package is supposed to have been shipped on 11042020. To date? A (bleep). Sent several emails with always the same answer: ""will arrive shortly!"" I'll tell you what will arrive shortly na nice complaint complete with compensation!!! But for what (bleep) reason do you give availability if you do not have the goods in stock? Poiho paid an extra fee for shipping with tracking but the site (courier used by you) does not show me the location of the package having as message : the package will be delivered there shortly!!! Can you explain to me then why it is showing as SHIPPED? I give you maximum next week as time then starts the communication by legal way!!!!! PS: I can't give more than 3 stars sorry! The central problem was first securing the sale and then calmly sending the kit once they had it in stock! Unprofessional..... I recommend you to change supplier and courier.

Nothing to say about delivery except a little late given the current economic situation good products

Bit late response but great explanation and Neat delivery

A little long for delivery moody covid!

It took a while, but that is logical in these circumstances.

Delay a bit long but finally delivered!

It's now been 16 days since I placed an order for Colissimo delivery 10 days since the parcel was supposedly dispatched but on the post office website my parcel has still not been entrusted Dessus for a first order.... I'm waiting to see in.

Send in accordance with reasonable delay for containment

Overall intuitive site with plenty of choice