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A
Rating: 4 out of 5
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
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A
Rating: 4 out of 5
received quickly but a little damaged.no breakage
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A
Rating: 4 out of 5
Complicated on a tablet as you can't see what's in stock straight away.
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A
Rating: 4 out of 5
Very serious and very accommodating team
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C
Rating: 3 out of 5
The service is very good.
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C
Rating: 3 out of 5
The model is not of great quality but it is according to its economic price so it is fine. The only thing that makes the product more expensive is the shipping cost... I like the company, they deliver on time and without any problem with the payment.
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A
Rating: 4 out of 5
Very good, nothing to complain about.
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A
Rating: 4 out of 5
Compliant and arrived on time
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Rating: 3 out of 5
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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Rating: 4 out of 5
Everything arrived in perfect condition. Quality of the puzzle very good. Delivery time a little too long but I think it is because of the coronavirus.
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Rating: 4 out of 5
Package arrived with some delay not very detailed and reassuring information given by tracking. Very nice product chosen. Parcel in perfect condition. Thank you
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Rating: 4 out of 5
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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G
Rating: 3 out of 5
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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A
Rating: 4 out of 5
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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A
Rating: 3 out of 5
package not arrived
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A
Rating: 4 out of 5
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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A
Rating: 4 out of 5
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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Rating: 4 out of 5
Well designed site. Reasonable price, good quality. Tracking of package by e-mail from reseller exeptionn
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Rating: 3 out of 5
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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A
Rating: 4 out of 5
Correct package delivered in correct time
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V
Rating: 3 out of 5
Delivery took a little while.
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A
Rating: 4 out of 5
goods in every respect as requested. Only the delivery left something to be desired (parcels misdirected at sorting) but given the circumstances we can't blame anyone.
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A
Rating: 4 out of 5
All ok order arrived on time and compliant
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Rating: 4 out of 5
Good site...plenty of choice. shipping costs a bit high.... Difficulty of models sometimes overestimated... Overall satisfied
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A
Rating: 3 out of 5
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
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A
Rating: 4 out of 5
objects in line with my expectations
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Rating: 3 out of 5
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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A
Rating: 4 out of 5
Order well processed and follow-up well done good job
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Rating: 4 out of 5
Delivery compliant and relatively quick given the situation we're in. It's a pity the delivery charges aren't lower.
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Rating: 4 out of 5
Everything proceeded properly without any problems. Fair prices
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Rating: 4 out of 5
Good quality
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Rating: 4 out of 5
Simple, well-designed website. Well received the purchase within a reasonable timeframe (7 working days) during the known 'Coronavirus' circumstances (March 2020). The model box and general packaging were in order. On the other hand, the 'purchase tracking' service via pc did not work (in my case?) which added 'stress' to the concretization of this operation until the delivery date.
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A
Rating: 4 out of 5
Product availability and speed of shipment. Only problem not yet verified: will the quantity of paints sent be sufficient to cover the needs of the customer?
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Rating: 4 out of 5
delivery a little slow but large selection i recommend
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Rating: 3 out of 5
Following my complaint that I had received cheaper replacement items but paid the same price as the items ordered, 1001 Maquettes sent a parcel containing the correct items at their expense. I would like to thank them for their prompt response to my last e-mail. It's a pity that this anomaly has become so serious because we didn't have a copy of the delivery note, that you have problems sending your e-mails and that you deduct the amount of the order as soon as you receive it and not the amount of the delivery when you send it.
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C
Rating: 4 out of 5
It would be nice if when you buy the paints that the box says they are needed or at least recommend those colors.
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A
Rating: 4 out of 5
Great assortment Deliveries on time.
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Rating: 4 out of 5
Excellent communication. The only reproach is the waiting time due to parts available on the site and finally out of stock. But overall I am very satisfied with this site.
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Rating: 3 out of 5
nothing more to say
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