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Rating: 3 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
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Rating: 4 out of 5
Very good productbut the shipping costs for DOM TOM are too high.
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Rating: 3 out of 5
I understand the current situation and my opinion is not related to it. It is about communication and updating the site. The products are marked present on the site on my order and I receive an email almost a week later telling me that you are sorry but you are waiting to receive 4 products. I'm waiting even though I've just sorted to have items available. Once again I appreciate your work, but you've made your point. But it will be forgotten.
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Rating: 4 out of 5
The eco price models are poorly packaged by the manufacturer, but not expensive either... The parts are well made, but very good for a young modeller.
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Rating: 4 out of 5
Correct, thank you!
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Rating: 4 out of 5
Not all paint pots are available. Too bad you have to order some, and some are not available.
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Rating: 4 out of 5
Produced on time
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Rating: 4 out of 5
Hello The delivery was fast. However, the explanations on how to assemble the boat are very brief or too brief. Best regards C.S
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Rating: 4 out of 5
Good site with lots of references
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Rating: 3 out of 5
Damaged product This is the second order for this type of product to arrive damaged. One of the two display cases has several cracks at the level of one of the rings.
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Rating: 4 out of 5
As far as my order is concerned, nothing to say, it's very good. On the other hand, the delivery in "Points Relais" is disappointing: several contradictory mails and 2 trips for nothing (parcel available and not there...). I will no longer use this service. It's better to have your order delivered by the Post Office, even if it is
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Rating: 4 out of 5
Excellent service but sometimes overpriced
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Rating: 3 out of 5
Long waiting time and the shipment was not complete no instruction sheet included
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C
Rating: 4 out of 5
Thank you for everything arrived safely thank you
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Rating: 4 out of 5
fast delivery
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Rating: 3 out of 5
Problem of understanding between the delivery person and m
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Rating: 4 out of 5
Very fast dispatch and arrived just before the relay closures. Well done for the responsiveness. The only downside is that the cost is a bit
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Rating: 4 out of 5
Excellent and fast service. However, my relay point has not accepted parcels for 6 months.
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Rating: 4 out of 5
Overall, the service is good (shipping, delivery time, packaging, contact). However, I didn't give it top marks because I found the customer service answers imprecise. I had asked about the number of copies available of a product for a group order. Shortly after placing my order, the product was still available (perhaps a quick restocking...). I could have grouped my order instead of making 2. In conclusion, the customer service response is sometimes rushed, but it's still a good site with good service.
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Rating: 4 out of 5
Delivery a little long. Otherwise clear.
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Rating: 4 out of 5
Just a mistake on a can of Humbol paint - Ordered steel grey - received green paint... A color-blind warehouseman probably...
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Rating: 4 out of 5
After some problems at Swiss customs for incomplete documents the shipment arrived on time for a shipment with La Posta Economy. The items are beautiful and as per the catalog. Negative note to Colissimo which creates confusion in tracking the shipment.
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Rating: 4 out of 5
Delivery made correctly
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V
Rating: 3 out of 5
Goods in order. Shipping too slow (possibly due to the coronavirus situation)
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Rating: 4 out of 5
Good service, kit as described.
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Rating: 4 out of 5
Thank you for your responsiveness
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Rating: 4 out of 5
Fast and good products
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Rating: 4 out of 5
Very well stockedgreat prices and very accuratefast shipping.
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Rating: 4 out of 5
Nice assortment delivery from Paris not fast but clear when package arrives
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Rating: 4 out of 5
The model is magnificent. We are satisfied with the delivery time and the product.
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Rating: 3 out of 5
Correct order and discreet packaging Rather long lead time
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Rating: 4 out of 5
good and clean
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C
Rating: 3 out of 5
The order arrived with some delay but met my expectations perfectly. I was sent a tracking number but they did not tell me which courier company it was from but it was not useful for me.
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Rating: 4 out of 5
Long delivery time
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Rating: 3 out of 5
perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa
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Rating: 4 out of 5
The first shipment never arrived (it was Christmas) after the complaint they sent another one without any problem.
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Rating: 4 out of 5
Excellent service. Transparency in shipping and delivery management. To improve a little is the description of the products in the catalog. Overall, I am very satisfied.
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Rating: 3 out of 5
The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu
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Rating: 4 out of 5
Overall excellent experience however the delivery time to Italy is a bit long.
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V
Rating: 3 out of 5
Love the collection of quality kits. Order processing was fast.