Customer reviews of 1001hobbies

The goods are OK. Shipping takes a very long time and only took place on request.

Good service, but one small problem with the site. It lacks photos and/or the translations are fanciful. Light for light tank (for example) Or Bidon instead of Tank or Blindé in some titles. To be revised if necessary.

It is preferable to use spray paint rather than HELLER acrylic paint by brush for better re

Good communication but a little slower than I'd anticipated on delivery. However, arrived in great condition and exactly as described. Would most definitely use again,

Almost perfect, but it's a pity that the colors needed for the model are not listed in the suggestions, because I ordered the wrong colors. I'd like to point out that the bag containing the model's bunches has already been opened, so let's hope there are no bunches missing.

First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you're going to say"" product delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better handle on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products, as the inevitably negative feedback will damage your image. What's the point? Very cordial

First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you will re"" product in delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better grip on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products: the inevitably negative feedback hurts your image, so what's the point? Very cordial

The products are just as we expected and shipping is fast.

Good condition but delivery time very l

All correct and good follow-up service. Although it took a little while.

good products and great choice

Fast shipping

On-time delivery

I did not receive the promised poster because of the wait.

sérieux rien a redir

SLIGHTLY LONG DELIVERY TIME

Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!

Slightly long delivery times

I was very well advised when I was looking for a product for wooden model boats. Kind regards

good cooperation

in one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.

The shipping sometimes gets lost and it takes a while before you get in touch with customer service it will be fine but there is a considerable time in between otherwise very satisfied Settlement was also good afterwards Greetings jBijloo

VERY GOOD SITE! BUT I STILL HAVEN'T RECEIVED MY GREEK ARMY! I ORDERED A WHILE AGO! FRED

I buy soldiers to the 172 napoleonic era and the choice is very good delivery times are reasonable see good if I did not put the 5 stars is rather on our possible participation on the deposit of photos I think the system is not trè

Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.

Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.

delivery time a little long .

les - Page updates need improvement (very slow to display, sometimes more than 5 minutes per page) Long delivery times +- 12 days. les + Perfect order tracking (several tracking emails) Respect for orders and complete packages. Well-supplied site, perhaps the best in its field

Good quality product, price way above market... Delivery dates not respected

Delivery took a little while but product was perfect

I have received the models I ordered. In good condition

Fast service For my part I would like a little more detail on the product for example I did not know how many characters were in the box The photo is too small It's a shame

Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!

impossible to obtain the exact list of paints required for a model. It would be simpler to propose them when ordering the model - your system is too complete.

Satisfied with the range of products on offer for making scale models, particularly in terms of paintwork and speed of com

VERY GOOD BUT I'M WAITING FOR MY GREEK ARMY (SEVERAL BOXES) WHICH HAVEN'T ARRIVED YET! WHY SUCH A LONG WAIT? Sincerely Mr MAUREL FREDERIC NIMES

The parcel arrived fine but the cardboard box was too tight for the 2 models so the 2 boxes are stuck! Really not cool when you have to give these models as gifts.

Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!

The only downside is that delivery is a bit long.

my order was well received with speed but the only drawback was a pile of dust on the packaging boxes I had the impression that it came out of an attic