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Rating: 4 out of 5
Good quality
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
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Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
A little late but a good follow-up to my request for information. Perfect order.
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V
Rating: 3 out of 5
Great selection of kits and accessories. Plus fast shipping too!
A
Rating: 3 out of 5
a 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p
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A
Rating: 4 out of 5
Super model, correct delivery time. However, the model's packaging came unstuck in one place and the brush didn't fit (not great for a gift, but not too bad either) and it's full of dust. For a site that sells relatively expensive models, it's a bit of a shame. But everything arrived on time and the material itself wasn't damaged. A little extra for the post
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G
Rating: 4 out of 5
All good but package from Franktijk ??
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A
Rating: 3 out of 5
Quite complicated to find a reference
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A
Rating: 4 out of 5
Fast delivery and the item met my expectations.
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Rating: 4 out of 5
Products perfect and arrived on time. Problems with the order not being registered by the system after paying by credit card. I had to send it back via e mail. Kind and efficient call cenTer
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Rating: 4 out of 5
Long delivery times otherwise everything to wend
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Rating: 4 out of 5
This isn't my first order, but in the latest one, dated September 29, I notice that some parts are still missing or have deteriorated. Ref: 80789 autobus parisien TN6 C2 2 tires are missing and one part (seat armrest) is defective. Even if I understand that you're not in the business, please tell me how to go about obtaining a replacement.
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A
Rating: 4 out of 5
Review shipping costs if possible
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A
Rating: 4 out of 5
RAS : Everything went well
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A
Rating: 4 out of 5
I haven't started editing yet... probably 5 stars next.
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Rating: 3 out of 5
Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.
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A
Rating: 4 out of 5
Plenty of choice for young and old
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V
Rating: 4 out of 5
Very good parts fast service everything is great. Gladly again.
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A
Rating: 4 out of 5
Items conform Well packaged Correct and professional after-sales service
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A
Rating: 4 out of 5
Fast delivery, products purchased as described, no worries for this first comma
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Rating: 4 out of 5
Very satisfied
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Rating: 3 out of 5
I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.
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Rating: 4 out of 5
some parts not numbered, not easy to identify on the plates
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Rating: 3 out of 5
Product well packaged but service too long between order and delivery.
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Rating: 4 out of 5
Exactly as expected! Just a little slow to arrive. The two working days turned into 4. But that's my impatient side!
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Rating: 4 out of 5
The possibility of picking up orders at the boutique was very practical. On the other hand, delivery time was a bit long despite
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A
Rating: 4 out of 5
Too much time between order and delivery.
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A
Rating: 4 out of 5
So far so good. So far so good. I waited a bit longer for a kit and, finally I wanted to add something to my delivery, but it was refused. I'll probably order again. Many options available in one place.
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A
Rating: 4 out of 5
Delivery on time, reliable packaging, faultless delivery to sea.
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V
Rating: 4 out of 5
Jusqu'ici tout va bien Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et, enfin je voulais ajouter quelque chose à ma livraison, mais cela a été refusé. Je vais probablement commander à nouveau. Nombreuses options disponibles au même endroit.
A
Rating: 3 out of 5
delivery problemand no contact in case of product shortage from you. Sincerely
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A
Rating: 4 out of 5
Perfect items fast shipping but order preparation time a little long. However good experience
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V
Rating: 4 out of 5
Just what I was looking for.
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A
Rating: 4 out of 5
Delivered one day later than estimated maximum delivery date
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A
Rating: 4 out of 5
Wide range of brand-name products fast order processing at average net prices. What more could you ask for!!!!!!!!!!!!
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G
Rating: 4 out of 5
Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o
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A
Rating: 4 out of 5
Compliant product
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A
Rating: 4 out of 5
Everything is good. The preparation of the order could be faster. Thank you
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A
Rating: 3 out of 5
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
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Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
V
Rating: 3 out of 5
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,