Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3 and 4 stars

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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
it took a long time to arrive but everything was well packaged and in good condition
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
Very good communication and product quality and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
serious and rather fast site. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Shipping costs too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Order error. The acrylic paint thinner does not match my enamel paint. The 125 ml packaging is strictly the same and confusing. I didn't pay enough attention to the description when ordering.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/11/2019
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Following a delivery error, the service handled the case efficiently and professionally.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Good site with lots of choice and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Good site good equipment good paints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
A faster delivery and it would have been 5 etoi
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/11/2019
acceptable no problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
just a thought: I don't like to order in writing on the computer. I order in person and it's not easy and the order takes a long time to reach me thank you for your request for advice.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/11/2019
This is now the third model I have bought from you. Model 1 Le Gladiateur is missing the steering wheel. Model 2 Carthagenian Ship is missing the half moons of the mast tops Model 3 Gallon 1600 there is no thread for the shrouds. I would consider suspending the orders Best regards M.Dohnke from Spremberg
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
I've been a customer for several years and have never had a problem. A few delivery times sometimes a little longer than expected or a reference not available, but they always found a solution. Great responsiveness to questions, whether by e-mail or phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
the free shipping trigger is a bit high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
Very long delivery time order for 2810 still undelivered this 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
Some colors looked different and when I received them they were identical I'm disappointed Number 17
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
I only buy figurines from the Napoleonic era and I regret that the contents of the boxes are not more detailed in their presentation in many cases we find only the photo of the box otherwise I am sat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
Overall good choice and delivery. Too bad a box was opened in the co
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
The parcel has not yet been delivered! The tracking number is wrong or ?? and does not work! A phone call did not bring any answer except the confirmation that the tracking does not work and that I should have patience. 07.11 2nd notice After 14 days the parcel arrived ... it seems by a big detour. The goods are in perfect condition. A step seems to have been taken after my telephone conversation. This kind of problem can happen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
no comment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2019
last order placed for paint and accessories on 101019 order received on 261019 at the relay point in the meantime no information from 1001 hobbies that my order would be late it was when I phoned that they started to tell me that some products were on another site NORMAL or NOT the least they could have done would have been to warn the customer and not wait for him to call. here's the reason why
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
disappointed with the quality of HAT's mouldings, especially at the proposed price.... otherwise excellent zvezda would need more references... delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Great responsiveness in order processing and shipping. Perfect packaging
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2019
zeer snel geleverd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2019
Fast delivery. However, I ordered scalpel blades with handles. No blades.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/11/2019
unfortunately delivery delay despite shipping payment
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/11/2019
Top quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2019
correct. Delivery a little long at times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Always perfect and very professional. Well done to the whole team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Fast shipping but box not filmed I hope it does not miss r
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
Received my order fairly quickly very good service and packaging very well done again me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
TRES BIEN - RAS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
bon site mais long pour la livraison je passe une nouvelle connande denain merci
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/10/2019
Does what it promises to do Which is fine
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/10/2019
Although still waiting the company has already satisfied me in other purchases. Seriousness and good prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2019
A little late but a good follow-up to my request for information. Perfect order.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/10/2019
Great selection of kits and accessories. Plus fast shipping too!
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