Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
It takes a few days for the goods to leave, but shorter than expected in my case. Fair prices (model electronics). Delivery free of charge (let's say included in the purchase price...) by Mondial Relay, not very fast, but it's a good service.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/06/2019
Very good buying actions especially on items that have been around for quite some time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
nothing to report delivery as expected
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2019
Delivery too slow
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2019
As a handicapped person, I would like to be able to receive my puzzles directly at home without the hassle.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2019
parcel arrived in good condition alas the delivery time was exceeded but for a first purchase I was satisfied so I will return by
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2019
Delivery times are correct merc
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/06/2019
good service good service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2019
good service good service
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/06/2019
Well-prepared packaging for shipment. However, the packaging for the plane had already been opened (i.e. sent to someone's home) and very badly resealed. Inside there was some broken polystyrene (I don't think you check your returns!) and, of course, parts that hadn't been put in their slots. Finally, the glue tubes were unusable, so I had to buy new ones. In fact, when I buy something new, I'd like to have something new, not an art object.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2019
Everything was good except for... Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still, I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise, it would have been 5 stars.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2019
Fast delivery and perfectly compliant. I only regret the fact of not being able to choose my relay point freely (we are limited to the proposals of the site) obliged to fake the address to find the desired relay point. Otherwise, everything is perfect and at a very good price. I'll be back for sure.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2019
I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I'm not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 17/06/2019
I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I’m not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/06/2019
Everything was good except for… Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still, I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise, it would have been 5 stars.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 17/06/2019
Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise it would have been 5 stars.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/06/2019
Everything was perfect except for a can of paint that didn't look like the color on the page.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2019
Quite fast. Problem-free product
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2019
The positive side of your site is that you offer brands that some of your competitors don't. The negative side is that the prices are much too high.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
shipping time a bit lo
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/06/2019
Good products and fast shipping across the pond.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
Very good supplier. Just one or two paint suppliers like Vallejo ...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2019
An employee breaks a bottle and cancels my order! No one to warn me of this.... I received ten glass bottles of paint all unprotected in a thin bubble envelope! Some kind of miracle that they arrived whole. The whole thing lacks seriousness. In the face of the competition, you have a lot of work to do. However, I remain your customer, confident that you will remedy these problems. Don't throw the baby out with the bathwater.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Nothing to say about the products and the price. Only criticism on the choice of the relay point. I had to go quite far when there's a relay point (same chain) next to ch
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Fast delivery, well packaged product that corresponds to what I ordered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
I was disappointed with the delivery time, which was a little longer than announced. It was a birthday present that arrived a little late.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
Good selection but long shipping times (over 3 days just for the site to send my order).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
Good service Good service, arrived before scheduled delivery date!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
satisfaction
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/06/2019
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn’t have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2019
Good service Good service, arrived before scheduled delivery date!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2019
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn't have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Translated reviews
Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 07/06/2019
The grade is low for the absurdity of the site really nerve-wracking in the search for models accessories and paints. Non sense in Italian translation and search engine really unsuitable for an e-commerce store. The malfunction of the site is for me a reason not to buy from 1001models.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/06/2019
no issues whatsoever. Happy customer.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2019
Good price and delivered before the deadline
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
Bonjour je trouve que les délais delivraison sont trop long un manque de personnages et de matériel de pont d'envol au 1
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very nice models. Fast delivery.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/06/2019
Excellent range of products on offer. A small mishap in the delivery promptly resolved
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2019
No news about my order. It was still being prepared. I had to call and everything was sorted out in a few days. Disappointed because they were gifts and didn't arrive on time. Not satisfied with order tracking either.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2019
Delivery a little long
Translated reviews
We use cookies for audience measurement and improving user experience.
English 