Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The customer service solved a problem I had ordering in my language and quickly. The price of the offer was great. The only bad thing is the shipping. I have never paid such an expensive shipping (9€) for something that took a week to arrive from France (it's not that far) and the express shipping was already exaggerated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
very good no problem everything was par
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 06/11/2018
The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
The delivery time was respected and the product is compliant. An effort needs to be made on communication: many emails are sent with information that is sometimes incomplete or erroneous. I almost felt like I was being spammed. Finally, the choice of colissimo for delivery leaves something to be desired. Given the price paid, it would have been nice to see a picture of the parcel, even though it was left at a delivery point.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/11/2018
Slow delivery and I was bombarded with emails in French. However, the actual products I ordered were packaged well and of good quality which is the main thing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2018
Everything was very well managed in 1 week
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/11/2018
The model airplane was as advertised and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small lightweight package that was shipped. Had the shipping and handling charge been more reasonable I would have rated my experience as five star.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 03/11/2018
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/11/2018
Just a little long in delivery but all good. Accuracy and courtesy...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Satisfied with my first order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Beautiful models for sure!! only one small problem: delivery can be a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
No problem, the order arrived safely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Order processed quickly, dispatched quickly and picked up in very good condition at the Point Relais. Contact with Customer Service was friendly and efficient. A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
Good value for money
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/11/2018
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/11/2018
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2018
paint too old that has taken the gel very disappointed tans
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
The only downside is the high cost of postage for small volumes.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2018
Well done and complete website. However extremely long delivery time
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/10/2018
Great service . Very good communication. Will use them again
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/10/2018
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2018
for paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
Order placed on Monday afternoon and received on Friday with collisimo 48h so acceptable. Model as described, perfect for a first model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2018
Manage more squarely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/10/2018
received everything perfectly
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2018
great service and value great service and value
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2018
Delivery problem not caused by 1001 maquettes but by Mondial Relay. Following my call, 1001 maquettes immediately sent me a colissimo at no extra cost, which I received very quickly, so I'm satisfied with the handling of my delivery problem.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2018
As described, but very long lead time, even with more expensive transpo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
the choice of models is very interesting. fast order processing and delivery. Keep up the good work. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2018
Order fulfilled but when there are supply difficulties it would be useful to inform the customer of the delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2018
Wide selection, fast service and well-protected items. Prices a bit high though: you can find cheaper... I'm still a regular customer
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2018
Delays too long ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
Fast transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Satisfied with the service and delivery time
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