Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 4 stars

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J
Jacky P.
Rating: 4 out of 5
following a purchase from 09/12/2024
in spite of a serious problem of delivery I recommend for the material, the deliverymen and the delivery incorrect, but busy period
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J. V.
Rating: 3 out of 5
following a purchase from 07/12/2024
Good
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Bernard F.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good selection and delivery. However, I find the safety labels stuck on the paint cans quite distasteful, making it impossible to read the numbers.
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Werner C.
Rating: 4 out of 5
following a purchase from 26/11/2024
Fast delivery, everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gilmer S.
Rating: 4 out of 5
following a purchase from 02/12/2024
Took a little longer than originally stated, but eventually received everything in good order.
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Manes S.
Rating: 3 out of 5
following a purchase from 20/12/2024
PEdí two gundam that have arrived correct but one of the box unstuck and open and the other surrounded with a tape put by hand. The boxes should come more presentable.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Bruno N.
Rating: 4 out of 5
following a purchase from 19/11/2024
A little pricey, but quite comprehensive.
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Cornelia W.
Rating: 4 out of 5
following a purchase from 10/12/2024
I was really worried that I had fallen for a fake site because of all the bad reviews. The only thing was that it took 2 weeks for my bag to arrive but everything else was perfect!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jose A.
Rating: 4 out of 5
following a purchase from 01/12/2024
They are serious and responsive about their products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
M
Moïse M.
Rating: 4 out of 5
following a purchase from 12/12/2024
Good site
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Thibault G.
Rating: 4 out of 5
following a purchase from 12/12/2024
The delivery time was far too long
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Pierantonio G.
Rating: 4 out of 5
following a purchase from 23/11/2024
Good service soiled by deliveries with unreliable couriers
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Manuel D.
Rating: 4 out of 5
following a purchase from 03/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Didier B.
Rating: 4 out of 5
following a purchase from 18/11/2024
Delivery time too long.
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Eric M.
Rating: 3 out of 5
following a purchase from 10/12/2024
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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lallonder I.
Rating: 4 out of 5
following a purchase from 23/12/2024
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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Manuel D.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Alain A.
Rating: 3 out of 5
following a purchase from 20/12/2024
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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Christian J.
Rating: 4 out of 5
following a purchase from 03/12/2024
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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HERVE Z.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delay a bit long
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Giovanni L.
Rating: 4 out of 5
following a purchase from 13/12/2024
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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Didier G.
Rating: 4 out of 5
following a purchase from 10/12/2024
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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markus S.
Rating: 4 out of 5
following a purchase from 04/12/2024
good - but not the fastest
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Anthony J M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Maurizio Z.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
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Ralph J.
Rating: 4 out of 5
following a purchase from 30/11/2024
Goods top, had to wait a long time!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean Louis et Monique B.
Rating: 4 out of 5
following a purchase from 17/12/2024
as described.high shipping price.
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Jean claude L.
Rating: 4 out of 5
following a purchase from 12/12/2024
Very good
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Gaelle H.
Rating: 4 out of 5
following a purchase from 19/12/2024
Fast delivery and in good condition, especially as it's Christmas time. The message I wrote as a note was not sent, so I'm a bit disappointed in that respect.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery was fast and in good condition, despite the Christmas period. We apologize for forgetting your note and will pass on the information to prevent this from happening again. Thank you for your understanding and see you soon!
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christophe C.
Rating: 3 out of 5
following a purchase from 30/11/2024
Shipment corresponds to the order but delivery times are particularly slow!!!!
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery times were not up to your expectations. We understand that this can be frustrating and we are doing our best to improve these times. Thank you for your patience and see you soon!
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Bettina F.
Rating: 4 out of 5
following a purchase from 15/12/2024
I give it four stars because the alarm clock does not have a rechargeable battery and therefore always has to be plugged in. Otherwise it is a must for Marvel fans. The alarm sound in particular is great.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Steven H.
Rating: 3 out of 5
following a purchase from 25/11/2024
This review could have been worse. The item shipped was not what I ordered, and communication with their customer service was complicated by the fact that they are located in France creating time and language barriers. However I do feel that they cared and did show concern for the issues, even if they couldn't resolve them, so I gave them the benefit of the doubt.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Manuel E.
Rating: 3 out of 5
following a purchase from 20/11/2024
The stated delivery time was incorrect: Instead of one week, I had to wait four. However, the customer service and packaging were excellent.
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jorge H.
Rating: 4 out of 5
following a purchase from 24/11/2024
Overall good. The order has not yet reached me Todó as it has been decided in two
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Response from 1001hobbies
Thank you for your comments. We understand the situation and apologize for the inconvenience. It appears that your order was shipped in multiple packages. We advise you to check the tracking information to follow the progress of your order. If you need further assistance, please feel free to contact us at [email protected].
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MAURICE L.
Rating: 4 out of 5
following a purchase from 30/11/2024
Untidy parcel
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging of your parcel was not up to your expectations. We will pass on your comment to our logistics team to improve this point. Thank you for your understanding and see you soon!
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CLARISSE V.
Rating: 4 out of 5
following a purchase from 18/12/2024
Very very light packaging, unsuitable cardboard goods visible to the naked eye
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging was not up to your expectations. The safety of our products during transport is a priority, and we will pass on your comment to improve our packaging. Thank you for your understanding and see you soon!
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Patrick V.
Rating: 4 out of 5
following a purchase from 17/12/2024
Fine
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
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paul B.
Rating: 4 out of 5
following a purchase from 08/12/2024
More than happy with service when look for out of ordinary tools
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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EA B.
Rating: 3 out of 5
following a purchase from 12/12/2024
Order received but took more than a week. Packaging was torn but fortunately everything was still in it.
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Tineke R.
Rating: 4 out of 5
following a purchase from 05/12/2024
It took a while for me to receive the order but customer service responded nicely and immediately. After that, the order arrived quickly.
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