Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I'm very satisfied with the service … I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
When my grandson opened the package, he found a damaged plastic part = landing gear wheel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
I'm very satisfied with the service ... I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2018
I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
Fast delivery on request, a guarantee of series production
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
the models are in conformity with the orders arrive with a little delay but always and according to our order I advise you this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2018
On the description of the model it was stated that paint and glue were included and this is not the case... Big disappointment
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/01/2018
I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/01/2018
I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
Response from 1001hobbies
Dear customer, We apologize for this error. We created a voucher for the missing item. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2018
I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
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Response from 1001hobbies
Dear customer, We apologize for this error. We created a voucher for the missing item. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
good site but a bit expensive compared to others
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
First order on the site. No problem: model delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
good product and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2017
Delivery time does not always correspond to the date sent by e-mai
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2017
high pricing good delivery quality
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/12/2017
I was well pleased with the paints but … I was well pleased with the paints but hardly surprising as they were Humbrol which I have used for years. Delivery was quite good considering it was within the Christmas period. I would use this firm again should need arise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
A Christmas gift that made people happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
I was well pleased with the paints but ... I was well pleased with the paints but hardly surprising as they were Humbrol which I have used for years. Delivery was quite good considering it was within the Christmas period. I would use this firm again should need arise.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2017
I paid for the box to be wrapped in gift wrap and a card but none of this was taken e
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/12/2017
I asked for delivery information and it was fulfilled perfectly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
the carton is very damaged.it's stressful at the reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
Good tracking of the parcel, delivered to a relay point at the address given.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
Good transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
Lots of choice and very reasonable delivery times.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/12/2017
Delivery on time by products goods in perfect condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2017
Long delivery time. Moulding problem. Poster damaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
nothing to say i received my parcel on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
Very good signs would have liked just a little more choice on boats ladders 187. Order sent on time
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 27/12/2017
The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
Does not meet delivery deadline
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
Good contact with customer service in general. Fast and efficient responses. The choice of accessories for the model airplanes could be much wider, especially the choice of decals. On the other hand, you don't have to be in a hurry to receive the items.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2017
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
order nickel delay longer than expected but received on time. element ok i reco
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/12/2017
#NOM?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2017
service that meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2017
(+) Large catalog (-) Sometimes more expensive than the competition (+) Out-of-stock parcels arriving in 10 days at Christmas time (4 to 6 days according to the site, they don't have all the items in stock and are therefore dependent on their suppliers)
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/12/2017
The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/12/2017
Products ok and packaging ok but on a suggestion level maybe it would be worth stating more realistic delivery time ando packaging. It took more than 3 days for a prompt delivery model. I placed the order on December 8 to receive it on the 20th. It seems a tad excessive as a timeline. On a general level, however, I am satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/12/2017
Everything was fine. There were problems with the delivery but the support and information were great. I never had the feeling that anything could go wrong.
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