Customer reviews of 1001hobbies

Hello About the paints for models, it would be a plus to have access to all the references even with a longer delivery time. Cordia

The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.

Overall satisfactory results

Order received promptly and compliant. I had given my husband a ""Duesenberg"" from ""Monogram"" (plastic and metal) but I had so many problems finding colors that matched the list I found with the assembly plan... Black white no problem, but for red tan brown light brown green silver what a headache! That won't stop me from coming back to you if I need products. If I'd had the chance, I'd have put in 3 Ã

Extensive selection Good site readability. Delay between order and delivery sometimes a little long, but this is not a problem. Good order tracking information. Delivery fia

reliable and compliant

Order received on time

delivery time too long

Serious seller. One of the only reliable vendors, especially for products designated as available on the website and for meeting delivery deadlines.

excellent packaging1o mails to warn of the sending it is a little too muchsending a little long 5 days for a sheet of decals but remains very p

Very good choice perfect shipping but high prices. Dom

The only usual problem is the slowness in dispatching a small parcel (envelope) for a part in stock. For the rest R

Availability can be improved: when I ordered an item""in stock"" it was no longer in stock at the time of preparation, which therefore took 4 to 5 days. Otherwise, nothing to say about the information and communication provided to the customer about his order being prepared. The packaging of the parcel was absolutely perfect.

I ordered the model but received it 1 day too late for my birthday.

Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.

Order received almost on time (give or take a day) But it never goes fast enough when you're waiting for""joujoux"" :o) Quality items at very competitive prices! The only downside was that I completed my order with a jeep at -40%, which I then found on another site at almost the same price.

Well-packaged, fairly fast delivery, but not lightning fast. Very fair price (model + shipping

nothing to report

We need more information about out-of-stock products. So that we can order more quickly. Because restocking within a month is still too vague.

Very long delivery...discount code impossible to use

Great products with wide selection .prices sometimes not competitive but possessing niche pieces. To speed up the delivery

Well-protected order, but the delivery time can be improved. In my case 7 jou

I was surprised to pay shipping costs knowing that my order exceeded 59 euros cordiale

Paint designation e.g. feldgrau ("battlefield grey") not clear on humbrol between aut

product conforms to the description on the other hand to pay 6.99€ of expenses of delivery in colissimo to be delivered in 2 or 3 days and to receive its parcel only 6 days after the order whose payment was accepted in the tread I find that more

Poor experince ! Too Took a long time to get product and when it got here I was very disappointed Figures were too small and broken in package!

Poor experince ! Too Took a long time to get product and when it got here I was very disappointed Figures were too small and broken in package !

Order placed May 20, 2017 order accepted June 02, 2017 and still no delivery in sight still order in preparation display on the dashboard and the number 01.79.73.68.76 remains unreachable

quick order

Customer service took into account my request for refund so ras I think may be recommend one day but only products in stock!!!!

Good commercial contact

Excellent product, fast delivery. Too bad the shipping costs are so high.

the packaging was a little fragile and suffered some damage at the carrier""Chronopost"" but nothing is broken cd

very good service the pity is that I had paid for gift wrapping with a birthday note which was not received

Fast. And better than expected.ya that yego by dhl. And everything ok.

Slightly long delivery time otherwise order processing up to delivery in order.

In principle, a decent and reputable retailer. The first order was a bit bumpy as one item was no longer available and the voucher granted for it did not work at first. However, the problem was solved immediately with a new voucher. The response time to queries and complaints was good at just under a day. The customer service is apparently based in France and the German is not perfect but you are kept well informed. You receive a shipping notification for the ordered goods, which arrive a few days later depending on which warehouse they were sent from. All good so far. But beware: always pay attention to the prices and compare them. Normal prices at this dealer are ""pharmacy prices"" but with special offers you can strike without hesitation (e.g. original Hasegawa 148 N1K2 ""George"" for EUR 899 or decals from AeroMaster 148 for EUR 499).

Order finally arrived with a slight delay (acceptable). But I could do better: as soon as the parcel was dispatched, it was impossible to track it via Mondial Relay. The link on my 1001Maquette account took me to the web page... of another delivery company (DCPostal) and when I entered the tracking code, I was taken directly to the Mondial Relay page - unknown number! As a result, there was no way of tracking the shipment and no e-mail to inform me that the parcel had arrived. Finally the tracking number started to work, but only when the parcel had arrived (but still no e-mail to inform me). Otherwise satisfied, I'll order again (hoping that the""expeditiontio"" service improves).

Good evening, I had a problem with my order which is now being resolved despite the return of the package. I'm quite happy. When there is a problem, who do I contact? This will encourage me to place other orders. Cordia

Shipments could be faster. Otherwise excellent service.