Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
To date I'm very satisfied with your service for sending orders. But what I regret is that there are not more novelties concerning the 39 to 45 tanks but also that you do not give more important discounts to your regular customers.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/05/2017
Reliable and fast processing, but long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
Too much unavailability on certain models, even though the product is indicated as available and in several copies when the order is placed. It would be wiser to give your stock and not that of your supplier. I've had 4 orders for fighter planes in the last month, two of which took 10 to 15 days to be delivered. Bi""Peut mieux faire"".
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
WARGAME 172 FIGURINE ORDER RESPECTED IN TERMS OF QUALITY AND DELIVERY TIMES
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
Order received without problem
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/05/2017
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2017
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2017
As for the caravel models, I received two straight hulls of the Santa Maria, and the Nina was not packaged, so I don't know if anything is missing. As for the rest, I'm completely satisfied, including with the delivery times. I tried to contact the service by phone to ask them to rectify their error, but I couldn't reach anyone, so I left a message. I'm waiting for a reply so that I can make a definitive decision if the necessary steps are taken, and I'll be fully satisfied with the service. I've just received the two pieces of hull, and I'm fully satisfied with the after-sales service. I recommend
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/05/2017
Delivery a little late, possibly after order. Would and packaging ok. Earlier delivery never arrived.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2017
impeccable order but the packaging seemed a little too fragile for paint and the cardboard was damaged. Apart from that, it was delivered on time and nothing was missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2017
Bjr. The products and prices are good, but why on earth such long delivery times! The mention""produit en stock expédié sous 2"" seems to me to be a commercial argument without foundation. Products ordered on the 5th (all marked in stock etc...) received on the 13th evening (dispatched on the 13th).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2017
Good price many thanks Good price many thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2017
Wide choice of model paint references. Fair prices. A little delay in ordering but notified by 1001 maquett
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/05/2017
Good price many thanks Good price many thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
Shipping costs for Switzerland are high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
good experience.no worries
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
The time of reception of the parcels is a little long ...about ten days we must be able to do better ...otherwise perfect! Sincerely Daniel SAUNIE
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
Products were as ordered and well packaged, but the delivery time was far too long (over 10 days, whereas most websites nowadays deliver their products within 2 to 4 days). Big point to improve
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2017
The 1656 reference I received does not correspond to the one displayed. What's more, HO Siku miniatures take a few liberties with the 1
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2017
Good service but confusing site The transition to order confirmation in the ordering process seems confusing to me. It's the 2nd time I've had to interrupt my order before finally managing to finalize it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
Be sure to include all the necessary documents for delivery abroad, as there is a 20-day waiting period. But otherwise, no s
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
an unfortunate experience product deliverable in 2448h when orderedcontact 15 days later reply: the product is no longer available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2017
the shipping time is to be reviewed! announced available sent after 3
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2017
First order. Nickel. I do not put 5 stars because it is the first time I order and I will see later for one more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2017
Easy to use website and items arrived ... Easy to use website and items arrived in good time
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/05/2017
It took a little long! Otherwise everything was fine, we'd be happy to do it again!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/05/2017
Easy to use website and items arrived … Easy to use website and items arrived in good time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
Delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
A little long but everything was perfect. Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
the product follow-up was correct and the model interesting for its finish, details and colors. Regrets: small explanatory leaflet for small accessories missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Very satisfied with my order. Admittedly a little more expensive than other sites, but my order was impeccable. Faster delivery than advertised, with regular updates on the status of your order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
There were no problems with the order, deadlines were met and the models were in perfect condition. The only downside for me is the length of navigation on the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2017
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2017
A wide choice, no doubt about it, but delivery times can be a bit (too?) long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
Delivery as ordered and on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
very correct and see you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
slightly long delivery times
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/04/2017
Long time for reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2017
No problem with the order. There was one small problem with the delivery time. For a colissimo it was rather long. Was it the preparation of the order that delayed or the post office?... In doubt I remain positive on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2017
On-time delivery
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