Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
since i ordered the 26042016 and received this parcel on 7052016 the parcel has travelled smoothly from amiens (normandy) to pont sur yonne (burgundy). thank you very much.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/05/2016
very rich in products and unique in decl
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2016
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/05/2016
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/05/2016
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
Parcel arrived at the relay point but in poor condition (packaging tape unstuck and parcel half-opened).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
This site is one of the ten or so model maker websites I've ordered from. I'm satisfied, even if I found the delivery times a little long on my last order, which justified my rating of 4 stars rather than 5. On the other hand, I was pleased to be able to order a product which is rather difficult to find (Tamiya X20 enamel thinner in 250 ml). It was unavailable, but the alert system worked very well (e-mail alert as soon as the product was available again). The Oupsmodel site offers the same type of service.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/04/2016
I am satisfied with the delivery and the goods.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
The products are of good quality and the packaging is neat. A little slow to be delivered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2016
but unfortunately the paintwork leaves something to be desired in visible places
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2016
We have not yet received the purchase and it has been more than 15 days so I will not be able to make the evaluation until we receive the delivery if it arrives. For the moment to say that we are disappointed and skeptical. it was the gift for my son and he is every day asking when and if it arrives.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
I am satisfied with the timely shipment. thank you and good continuatio
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/04/2016
very satisfied again and again lg
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/04/2016
For my purchase the value for money was good the shipping was a little slow however the item arrived in excellent condition.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/04/2016
Making online shopping fun
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2016
good service, needs to be improved to make it easier to find products in stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2016
I was expecting a totally different packaging... I thought the small jars were at least 30-50ml and not 14ml... Given what I had to make. Nothing to say about the pro
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2016
I will certainly order some of your products again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
Good evening First of all, thank you for the quality of the service and the follow-up. Two small points in particular. The first concerns the models and associated paintings. I placed my order in two parts: one for the models and one for the paints. But nothing serious. As for the second, the site carries around a slew of cookies (eight of them) and it's unpleasant. Thanks again""little hands"" who prepared my orders. Sincerely B. Giudicel
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/04/2016
It has been my first order and everything has been perfect and I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2016
Some very good ones and a wide variety of models to choose from.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2016
I received a very good product but the package was not strong enough. Mine had received a shock that affected my model inside. Otherwise s
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2016
All good but could be a little faster in ordinary shipments.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
Delivery time too long too bad but wide choice of models
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
I'm a bit disappointed with my order, there's no paint and they're small compared to the scale.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2016
I'm not demanding about delivery times (it's imperative that the people working there can do so in the best possible conditions and without having to be squeezed like lemons). However, product prices are sometimes exaggerated when compared with the competition. I'd give them one star less for this, and I could be more severe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2016
no answer to questions and unreachable by phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2016
Very good site, satisfied from start to finish. The only downside is that the paint samples don't really reflect reality once they've been applied.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/03/2016
only small problem the fairly long time elapsed between ordering and receiving the material orderedpositive note wide selection of products
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2016
...good prices service communication... but somewhat long delivery time if the customer has no time pressure he is in very good hands here...!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
The products are well packaged and arrive correctly. The only problem is the deplorable delay of my delivery. 10 days is far too long. When you compare with other companies who are also from France the delivery time is 2448H maximum. For the rest I'm happy.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
Delivery for a product in stock takes more than 5 days. In addition, no response to 3 messages. Once the order has been placed and paid for, there is no longer a DOM contact.
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