Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 685 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2016
one of the bruises I ordered has expired or has been improperly stored
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2016
Spray paint ordered on Sunday and still nothing on Friday, even though it was sent to France. It's certainly not their fault but using colissimo these days is a heresy when you see their quality (if I may say so).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2016
nothing in particular to reproach to the site all went well in the times indicated from the beginning perhaps a little light on the rembourrage of the parcel but it was not fragile products for a 1st order completely satisfied on the whole I will return with p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2016
Order conformed and well packaged received on time. Problems with global tracking codes and links rel
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/03/2016
Great site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2016
Wide selection and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2016
Satisfied Everything was in order. All is well
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2016
Satisfied Everything was in order. All is well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2016
Parcel received in good conditionbut inner packaging a little fragile resulting in leaks in the protective caps needles stuck in the caps big loss of
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
fast shipping a reference paint model unknown and untraceable Model of qual
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/02/2016
Everything was fine, just a little awkward. First received French-language emails, then English. Homepage needs an overhaul.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/02/2016
Very wide range of products, from the simplest to the most sophisticated and technical. Very competitive prices. Fast delivery, often sooner than expected. THE reference. I recommend without hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
I ordered several models from 1001 maquettes and they were all delivered in good condition, no problems there. However, there were two models for which I had a problem. One took two months to arrive after we had to send several emails to customer service to point out that it still hadn't arrived, even though we'd been charged. Same problem recently (order dated January 15) and still no delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2016
Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/02/2016
Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
Site with a varied selection of models and figurines. Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
it would be good to signal when a product is not in stock to avoid waiting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
as mentioned above
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2016
I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2016
The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2016
The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2016
Everything went really well and the goods were great. Only the delivery took a very long time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2016
Satisfied with the products of my order but the parcel was badly closed the adhesive tape was badly co
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2016
Large selection Fast order processing
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/02/2016
Materials arrived as ordered. Delivery time a bit long but clearly indicated via email updates about the shipment being made.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2016
Very good. But too bad the delivery was too slow. Almost 3 weeks waiting. So could do better
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 17/02/2016
Too much time elapses between the communication of ""Parcel shipped"" and the tracking number ( e.g.: shipping date 12022016 to today 17022016 I have not yet received the tracking no.). Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2016
good quality product very good soap would like it is more choice in american cars and sometimes products are long to arrive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2016
Attractive price, correct Colissimo shipping costs compared to the competition, but shipping via Mondial Relay not great (25 kms AR) to pick up the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2016
nickel nothing more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2016
super a bientot
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2016
Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2016
Nothing to complain about in terms of products, packaging or communication. Everything is top-notch. But delivery times are far too long: at least 3 days before sending the goods, then a short week to receive everything, i.e. a total of more than 10 days for 3 small pots of paint.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/02/2016
Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2016
Wide choice in all areas
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2016
first order a product is not in stock although it was available for purchase. compensation of a purchase voucher. second order with an equivalent product but which obliges to buy a model. The order is validated (after contact?). But the post office misdirected the parcel and I'm on hold. I hope this adventure ends well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2016
I received my order but my REVELL plasto tube was chewed up and damaged in transit, which is a shame as it would have been wedged or stuck to the wall of the car.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/02/2016
Delivery complete and as described. Only the content quantity was missing.
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