Customer reviews of 1001hobbies

this is the first order I've placed with you because I usually buy from oupsmodels. The difference with them is that in 2 days I have the equipment and the prices overall are 2x cheaper, so it's up to you to decide, Cordia.

Hello I received the models I ordered within a very reasonable time. However, I would like to point out that the models made in Eastern Europe are of poorer quality than those made in the West, as are the explanations, which are still very vague.

I found this site almost by accident I must say that the package arrived to me quite immediately! without any problems. Very satisfied!

After placing an order I was told that the item was not available and was correctly refunded the amount paid. So very reliable. However, it would have been even better if I had known in advance that the item was out of stock.

site 1001 maquettes a conseiller sérieux prix symp

The selection of kits and accessories is fantastic but because their deliveries are slow because they use the postal service. If they had a courier option they would be about the best here in spain

Order received perfect! However, shipping time too long (3 weeks instead of 9 days).

Package received on time correct price

Hello, I still haven't received my order, which left FRANCE TO FRANCE 4 days ago, whereas I ordered other model airplanes in South Korea and received them in 3 days. What's wrong?

So much for the modeler only mole a little expensive

The products and packaging are perfect. However, the delivery time is really long (10 days). This point needs to be improved.

My father loved his gift! I just wish the delivery had been quicker.

I will definitely make more purchases in the future hoping to avoid some misunderstandings that have arisen over payments

Very good first purchase.the only downside is the time of preparation and shipping.the good thing the amount of jewelry impossible to find.totally recommended.

product arrived on time no p

Order with tracking sent on time, but rather long delay

It doesn't seem normal to me that they take a week to prepare an order for an object and then add to that the week it takes to ship it. And I needed it for a gift.

The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference

Good but delivery times a little too long

Two weeks to receive the order. Little or no information during the process. There is no way of knowing if the product is in stock or not, so you buy blindly, since at no time do they inform you, I guess so that you don't refuse. There is also no tracking of the shipment by the courier company. In short, there is room for improvement at all levels.

Leggi quanto dichiarato qui sopra

Hello I made an initial purchase from you in complete confidence. On arrival I have a broken item, so I'm disappointed. I think that some fragile items should be more protected. Otherwise the rest is fine. Cord

There's no doubt that n1001 Maquettes offers a wide choice of products, from hardware models to various products (paints, glues, etc.). However, order processing could be improved. For example, for a payment accepted on 2305, I received a message the same day announcing that the order had been processed, then three messages on the 29th and 31st announcing that the order had still not been dispatched due to a product backlog. It was only on 0206 that I received the dispatch message. At no time was I told what the missing product was, what the expected delay was, nor was it suggested that I give it up or replace it with something else. In short, a beautiful catal

Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

I find that the delivery time is not respected the package arrived opened fortunately that the objects were not damaged ...... on the other hand the models were in conformity with what I had

Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... :) . To be reviewed, otherwise all good this

On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied

EXCELLENT NAVIGATION OF THE SITEFACILITY OF CHOICE EDI CONFRONTORIPETOTEMPI WAITING TIMES A BIT LONG

Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.

Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav

I am very satisfied with the processing of my order, but I was only lucky to receive the parcel when it was delivered. The parcel did not have my full address on it. The postal worker found me in his database and then reached me personally, otherwise the parcel would have been returned. So only with a lot of luck.

Veeeeery slowwwww...... Very impressive site with lots of goodies for the modeling enthusiast but... I registered and placed my first order for 4 decal sheets on April 1st. The prices all over the site were within the market range. But the postage charged (8.90€) was excessive even for registered mail for a 20 gr. envelope. All the items were marked as available and 3 of them had 5-6 day shipping time indicated. I paid thru Paypal on the same day. The next day I received an e-mail message that the order has been processed and that I will receive my order in 6-8 days. After ten (10) days (on April 11th) I received another e-mail saying that my order has been shipped!!! Because the shipment had not arrived on April 29th, I sent an e-mail asking for details and where do they ship from. I got an answer the next day saying that they ship from France and that surface mail (!!!) might take longer to arrive. On May 12th I wrote again to their customer service complaining about the long delay in their delivery and asking for an answer. I also opened a dispute in Paypal's resolution center. I got a message the next day saying that the envelope must be lost and that one of the decal sheets was no longer available. I was given the option to buy something else from the site and so I did. The new order was processed the next day (May 14th), I received an e-mail on May 19th that it will be shipped soon (!!!) and finally an e-mail on May 21st that it was shipped (more than a week after the new order was placed). The envelope arrived on May 27th which is within the normal range for an intra EU 1st class mail. Mind you the postage affixed was 1,35 € !!!! I have to point out that I trade over the net constantly and never had a problem with lost mail in over 600 transactions during the last 8 years or so. There is something definitely wrong with their very slow shipping and equally slow customer response service. Possibly the items sent from the EU are not in stock there and have to be shipped from elsewhere thus the one week between ordering and shipping. I cannot detect any malicious intent but I am skeptic about any future purchases from them......

Veeeeery slowwwww...... Very impressive site with lots of goodies for the modeling enthusiast but… I registered and placed my first order for 4 decal sheets on April 1st. The prices all over the site were within the market range. But the postage charged (8.90€) was excessive even for registered mail for a 20 gr. envelope. All the items were marked as available and 3 of them had 5-6 day shipping time indicated. I paid thru Paypal on the same day. The next day I received an e-mail message that the order has been processed and that I will receive my order in 6-8 days. After ten (10) days (on April 11th) I received another e-mail saying that my order has been shipped!!! Because the shipment had not arrived on April 29th, I sent an e-mail asking for details and where do they ship from. I got an answer the next day saying that they ship from France and that surface mail (!!!) might take longer to arrive. On May 12th I wrote again to their customer service complaining about the long delay in their delivery and asking for an answer. I also opened a dispute in Paypal’s resolution centre. I got a message the next day saying that the envelope must be lost and that one of the decal sheets was no longer available. I was given the option to buy something else from the site and so I did. The new order was processed the next day (May 14th), I received an e-mail on May 19th that it will be shipped soon (!!!) and finally an e-mail on May 21st that it was shipped (more than a week after the new order was placed). The envelope arrived on May 27th which is within the normal range for an intra EU 1st class mail. Mind you the postage affixed was 1,35 € !!!! I have to point out that I trade over the net constantly and never had a problem with lost mail in over 600 transactions during the last 8 years or so. There is something definitely wrong with their very slow shipping and equally slow customer response service. Possibly the items sent from the EU are not in stock there and have to be shipped from elsewhere thus the one week between ordering and shipping. I cannot detect any malicious intent but I am skeptic about any future purchases from them……

good site but needs improvement in speed

with only one order my opinion wouldn't be worth much

HAS MANY OF THE THINGS I NEED

I placed an order with them and a week ago I received a different material at my home than the one I had purchased. In the last week I have sent them two emails explaining the incident and they have not even answered me.

Having placed one order and being satisfied I will not delay in making more purchases. Thank you

GLUE ALL OVER MOTHER""S TABLE, Won't be able to set down for week! I won't buy anymore that you must use glue on. Mom threw them away after I glued a piece of a plane to the table. I have to pay to get the table refinished.