Customer reviews of 1001hobbies

Delays a little long, 3 weeks, although the products were mentioned in stock.

The figurines look very nice, I haven't taken them out of the boxes, they're Christmas presents. The only problem is the dust on the boxes.

I am obliged to pay for delivery despite a purchase of more than one hundred Euros because it is impossible to move. For the rest everything is ok.

The purchase, payment and delivery went very smoothly. 5 figures and 2 caps were ordered. As a few of them are intended as Christmas presents, I accepted the surprising surcharge for "gift wrapping". The fact that everything was now very badly and without any feeling wrapped in a large wrapping paper (torn, unsuitable, wrinkled) "was also very surprising. At Müller they wrap everything beautifully and tightly, even with mesh, free of charge... This is a service where I like to shop again. The wrapping paper is now in the bin and my money for it is of course gone... Apart from one cap, the goods are fine. The cap in question was full of marks (dirt), disgusting, but wash it once under the shower and it should fit again, otherwise the complaint will be made.
At such a price, with a company where you would expect them to make an effort to offer that little extra, I had hoped for individually packaged, above all beautifully packaged and maybe a little nerd touch. Here I buy, pay, that's it. Impersonal, loveless. Leave out the wrapping paper! Don't expect a bonus. Buy, accept, check.

poor delivery, damaged parcel and poor packaging

Correctly packaged product, but logistics took too long for overseas shipment.

The site said ... item in stock, which is why I ordered it. Afterwards it turned out to be out of stock and I had to wait another 2 weeks.
Had I known that I had ordered it somewhere else

Mostly clear directions although further transfer pages not obvious. Good, but slow, response through French system seemed elaborate.

Assortment is top! Handling fine only the delivery time is a bit long, but the website (search function) is far from ideal.

IO good

They are very expensive.

Very fast delivery but very different information on the order: material in stock, then to order from your suppliers.

Products pretty in photo! but limited in quality.

Very good service

For the second time, the order was not honored on time. A commercial gesture has been made, but a more precise updating of the site should avoid this kind of disappointment.

Brands of figurines that you can't find anywhere else... very interesting.

Really not bad. Items conform to specifications and on time.

Overall decent company with fast processing and delivery. -2 stars because they sent one of the wrong items. When I brought it up they offered me a future discount which wasn’t even worth the cost of shipping.

Everything worked out

Everything was fine, the order took a little while, but it was fine.

Wide selection. Fast delivery. SAP very friendly. The only problem is that some models are far too expensive for what they are. Also, virtually all the models received 5-star reviews. I find that odd.

Packaging could have been better

Good product but too long delivery

with 1001 HOBBIES, nothing changes, on time, even before, impeccable order, package too. don't change a thing, THANK YOU!!!!! Frédéric T

Shipping a little slow, but great value for money! I am satisfied with my purchase.

No problems encountered, may take a while to get stuff. Maybe because the order had to come from France. Assumed it would come from the Netherlands because of the name 1001hobbies.nl.

smooth delivery, everything according to plan

the part delivered is not the one ordered.

very good service, speed

The delivery has already not reached the warehouse on time, okay happens when stocks run out exactly when you order. Still unpleasant. Then there was no feedback for quite a while until the parcel was sent, then there were further delays that were only communicated later, the tracking page didn't update and then the parcel suddenly arrived. However, the notification was also delayed (1 1/2 hours later). Until then the order was in the stairwell.
It has arrived and the parcel itself shows no damage. I suppose that all in all it was stupid coincidences that have little significance about the seller and the supplier, but I could have had it on other sites for a small surcharge with less stress and faster. A real shame.

Hello 1001HOBBIES team nothing to say perfect, however I am disappointed with my order a Nieuport 28 by ste DUMAS, everything is in English, the wheels are molded plastic and everything seems quite fragile and this is not my first model! 136 euros I find the price a little exaggerated given the box delivered.

Unfortunately, the delivery fee is relatively high, but the selection and service is very good!

MANUAL IN CHINESE NOT ONE LINE IN FRENCH BRAVO

plenty of choice

the delivery was made on time! The only complaint I have is that the paint cans are missing the type of paint ( X-1 or HF-18 ) or it is indicated in another way. Thank you for your reply.

Well-protected package, but the initial order took a long time to process, which brought the score down two notches. Too bad this time.

The order was placed quickly, but unfortunately the part took a long time to arrive from the supplier and the post office took 5 days to send it by Collissimo instead of the expected 2 days.

Nice merchandise, delivery time too long.

A few difficulties in meeting delivery deadlines... But nothing dramatic!

The delivery time for this order was not very good. At the time of order the estimated delivery time was 1 to 2 weeks, in reality it took 1 month. Order 04/09/23 arrival 06/10/23