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G
Rating: 4 out of 5
Great website, great collection, customer service did take several days for me to get a response, but was otherwise well served.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
My order was over a month late and I couldn't get an exact delivery date!
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V
Rating: 3 out of 5
My order was delivered quickly. Unfortunately, the color number labels were glued over all the colors. It was very time-consuming to wash these stickers off without damaging the stickers underneath.
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C
Rating: 3 out of 5
There were some problems with the stock of some products so it took a while, but as soon as it was shipped it arrived within 3 days and in very good condition.
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C
Rating: 4 out of 5
All ok
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V
Rating: 3 out of 5
I received a broken 80€ figure. After I contacted them, of course, they wanted to give me a 15€ voucher (for a broken 80€ figure ???). Since I was not satisfied, they wanted me to absolutely destroy the figure and send a picture. Only then would I have gotten a new one, so I preferred to take the 15€ and fix the figure with some glue, but I have to say that the shipping and how it was packed was absolutely bad.
At least 3 stars because the support is nice and replies quickly
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At least 3 stars because the support is nice and replies quickly
G
Rating: 3 out of 5
There was a spray can of Tamiya TS17 missing. I reported that, but haven't gotten a response yet.
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A
Rating: 3 out of 5
The first order placed on 17/07/23 arrived on 26/07/23. The second order, placed on 18/07/23, has not yet arrived (27/07/23). To be improved!
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G
Rating: 3 out of 5
fast delivery items at reasonable price not excessive
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A
Rating: 4 out of 5
xxxx
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A
Rating: 3 out of 5
Very long delivery time. Impossible to reach them by phone
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A
Rating: 3 out of 5
service too long for last order
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A
Rating: 3 out of 5
disappointed by the quality of the paint, throw away one can and the other will soon do the same.
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V
Rating: 3 out of 5
The models were a gift to my husband for his birthday so I payed the extra for them to be gift wrapped. However the gift wrap was a lot to be desired it looked liked they couldn’t be bothered so had to redo it. Otherwise quick and easy.
G
Rating: 4 out of 5
Well and neatly taken care of. But find the delivery time very long. Is six days in between and I find that less.
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G
Rating: 3 out of 5
The items arrived, but communication about delivery left a lot to be desired.
If you call them outside of business hours it seems like they have been closed for two years.
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If you call them outside of business hours it seems like they have been closed for two years.
A
Rating: 4 out of 5
Searching and ordering are clear and easy. However, there are inconsistencies between package tracking and carrier information.
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A
Rating: 4 out of 5
Hello, it's a shame that the product is not in stock and that it takes so long to receive the product ...
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A
Rating: 3 out of 5
Searching for specific products a bit complicated
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V
Rating: 3 out of 5
Order was uncomplicated and arrived quite quickly. However, the contents were dirty/dusty.
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C
Rating: 3 out of 5
The free shipping advertisement seems to be misleading because it does not explain when it applies and when it does not apply apart from the minimum purchase amount.
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A
Rating: 3 out of 5
The carrier damages the packages, which is a shame and not the first time. We should think about changing carriers or ringing the bell.
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A
Rating: 3 out of 5
Not all items are cheap; in fact, some are out of the market.
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V
Rating: 4 out of 5
Quality is really top even after 2 months, which I think is already a long time, the quality can make up for it.
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C
Rating: 4 out of 5
Order took 5 weeks to arrive from the time it was ordered
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A
Rating: 4 out of 5
Delivery on time. Model arrived in good condition. Less protective packaging than your Oups Model competitor.
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V
Rating: 4 out of 5
I am very happy with the kit, only the delivery time was a bit long.
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A
Rating: 4 out of 5
The order went well
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V
Rating: 4 out of 5
From ordering to delivery, everything was perfect.
The price performance was fine.
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The price performance was fine.
A
Rating: 4 out of 5
Good product Too bad the cardboard packaging is torn and has damaged the model boxes.
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A
Rating: 4 out of 5
I didn't receive the right order. Too bad everything was perfect until now. If your colleague Laure could get back to me, thank you.
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G
Rating: 4 out of 5
Order perfect , little long delivery time.
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G
Rating: 4 out of 5
excellent delivery on time and nicely packaged
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V
Rating: 4 out of 5
Some of the pads do not come off, they are stuck together and I have to cut them to separate. Otherwise, I do thank you.
.Anne
.Anne
C
Rating: 4 out of 5
The product was perfect, just as I wanted it to be. It arrived on time and therefore my experience was good.
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A
Rating: 4 out of 5
Accurate, on-time delivery, average prices!
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V
Rating: 4 out of 5
I was skeptical at first, but it seems to be reputable. Shipping was a week longer than stated, but OK.
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G
Rating: 3 out of 5
Mail with questions are not answered.Product is good.Price is clear you may like yourself I think.Delivery is Okay,not super fast.
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C
Rating: 3 out of 5
Very poor delivery by the post office
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A
Rating: 4 out of 5
Nothing to say
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