Customer reviews of 1001hobbies

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

How do I access my customer account?

Very long delivery times

All good, only the shipping could be faster.

26.06.23, order not received yet since 30.05.23. Paid on 30.05.23.

well

It wasn't packed very well, the box was too fragile, fortunately it didn't break.

The delivery time is on the long side. The article ordered meets the description.

I am used to getting a date and a reasonable time period and that is seemingly only with additional charges no not that it can be delivered from a date

Careful shipping but a little long. Product conforms.

Everything went well when I ordered, but I was disappointed when I received it. All the safety labels are stuck on the reference of the paint cans. It's a shame to waste it like this, because your site is great.

Order took a long time to arrive, but the package was well packed and the material was what I expected.

A little long for shipping, but warned

I had chosen the model 1.18 before I started searching, when I saw the Citroën ds I ordered it what do I get a model 1.43.for € 56.am not happy with it.gr

serious company

First purchase on the site, and for a birthday present no less! The delivery time was 48 hours, and I was delivered in over a week... however, the parcel arrived in very good condition! As for the price, you can find the same models from the same suppliers cheaper in supermarkets at JouéClub for example, but you have to make a margin somewhere. In the end, I recommend this site if you like the world of models! It's worth at least a 4-star rating!

I was happy with the order. It took a little while until everything was together, but that happens.

Equipment not up to scratch

Fine handling of the last order

Good selection of items and quality. Only the shipping information and delivery date could be a bit better written out, but the support helped me out a lot.

The products very well, but after making the purchase online they indicated that one of the products was not available and therefore took 3 weeks to deliver the order, If they had told me before the purchase, I would have cancelled it since it was for a birthday gift that arrived quite late...You have to be more Honest.

No negative comments. Good overall, except for the occasional search.

The customer service was a bit confusing, at first they said the model was not available, but it would be available in blue, then nothing for a while and suddenly I get the model I initially ordered although I had ordered the blue replacement model, but unfortunately with a small damage, was not serious but annoying.

Great selection with occasionally surprising items. Delivery time and communication around it could be improved though.....

Navigation and site ok; product matching description; package well assembled and protected. Final delivery not accurate with long lead time.

Crushed carton (fortunately no apparent damage to contents). Wouldn't it be possible to note "FRAGILE" on the carton so that the carrier doesn't crush it with heavy goods?

Apart from the very long delivery time, I have nothing to complain about. Thank you

Product quality and price good, delivery service not very fast

Helicopter received on time. Main rotor not working. No reply to e-mail sent a week ago. Unreachable by phone. ... I'll e-mail again.

Better care should be taken in packaging for shipping.

Good buying experience except for the package which was badly packed.

,,,,

Good afternoon, the product is fantastic, although I would like to be able to track the order and also, have a more concrete delivery date, thank you that's all.

Too bad about the damaged box

It took a while but it was fine.

Good goods

Problem-free processing and prompt delivery

Reliability, seriousness and punctuality.

SOMEWHAT LONG DELIVERY TIMES