English 
D
Rating: 3 out of 5
this is not the desired shade
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Shipping was excellent. I'm a little disappointed the product box was opened and in poor condition. What I purchased was rare and an old production however, so that is a tradeoff.
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S
Rating: 4 out of 5
I paid extra for a better shipping box. Very disappointing when it is only wrapped in plastic. The box of the product arrived damaged. Fortunately, the contents are okay.
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A
Rating: 4 out of 5
Product is good. The delivery was a disappointment
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F
Rating: 4 out of 5
The two kits I received are very nice. A little pricey but I have not been able to find them on other sites so I don't mind paying. I look forward to receiving the other two I ordered.
J
Rating: 4 out of 5
Good prices (in this case), product in good condition. Shipping was delayed without prior notice
E
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
My order was delivered too late, also the item was in stock but was delivered weeks later. I had to pay shipping costs and it was not delivered to my home, I had to pick it up at the pickup point. I don't think it should be like this.
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C
Rating: 4 out of 5
Impeccable! I had an issue and a delay with my order but the service corrected it for me and everything went well. Their service is reorganizing and I had to contact them via the assistance on the site. Very reasonable prices, fast shipping but a bit damaged upon arrival (one corner was damaged).
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F
Rating: 3 out of 5
Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.
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V
Rating: 4 out of 5
The products are in accordance with the order. I still note a downside regarding the fact of putting a price label on the product description and the color, we then have difficulty knowing what the shade is. However, I am not satisfied with the delivery, not at the chosen pickup point and therefore delayed by more than 24 hours.
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F
Rating: 3 out of 5
Shipments sometimes too long (items displayed available, while they are not)
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N
Rating: 4 out of 5
The paints came with warning stickers over the original stickers. This makes it impossible to see what the colour is. If you have to put the warning sticker on, can you put it so it doesn't cover the name of the paint?
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S
Rating: 4 out of 5
Pleasant site and quite complete range of products. However, the delivery times are very long...
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J
Rating: 4 out of 5
Good although it took a long time to come
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T
Rating: 4 out of 5
A bit long delay (almost 5 weeks)
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H
Rating: 3 out of 5
Very poorly accessible, and a long wait for a response to an email message
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E
Rating: 4 out of 5
Fast and without problems
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B
Rating: 4 out of 5
My items are in accordance with my order, but I am disappointed with the delivery, I do not see why we are asked where we want to be delivered and the day before we are given another address. Best regards.
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J
Rating: 4 out of 5
First/large choice
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F
Rating: 3 out of 5
After a long wait, I finally received the package
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I
Rating: 3 out of 5
It was a Three Kings gift and I received the package a month later.
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M
Rating: 4 out of 5
Good customer service and fast delivery
J
Rating: 4 out of 5
-I have been using 1001h for quite some time, the only complaint I could make is the irregularity of the respect of the deadlines compared to those indicated on the site at the time of ordering, in this specific case deadlines of one to two weeks seem reasonable to me but it would be desirable to extend these deadlines knowing that they cannot be met
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C
Rating: 4 out of 5
The ordered product was not available, but they allowed me to change the order without any problems. Good assistance.
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K
Rating: 4 out of 5
Delivery time was a bit long but everything was received well!
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C
Rating: 4 out of 5
In certain areas it could be better, like paying more attention to what I really ordered
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J
Rating: 4 out of 5
Ease of ordering and timely delivery. Well-protected packaging
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C
Rating: 4 out of 5
Good packaging and correct shipping within the expected time
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V
Rating: 4 out of 5
While assembling the airplane models, I noticed that one of the two bags of the Supermarine Spitfire containing the pilot's glass-like opening (bag ATML-119 part C-35) is missing.
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J
Rating: 4 out of 5
I ordered products that were out of stock, but I was informed about the progress of my order, and I appreciated that. The reception was in line with what I wanted.
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C
Rating: 3 out of 5
No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.
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I
Rating: 4 out of 5
All good.
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C
Rating: 3 out of 5
Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine
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S
Rating: 3 out of 5
We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.
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C
Rating: 4 out of 5
Always a fast and correct delivery
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N
Rating: 4 out of 5
No problem with my order
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D
Rating: 4 out of 5
Well received, but this time not very fast ...
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H
Rating: 4 out of 5
The article arrived in perfect condition and complete. But be careful, because although it says there is stock, it is not real. It took almost 20 days to arrive, and I discovered that they had to wait to receive it from the factory. Other than that, everything is fine. The website has everything.
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I
Rating: 4 out of 5
Satisfied .. unfortunately only very long delivery time...
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