Customer reviews of 1001hobbies

More than 3 weeks for an order! Too long!

Over 3 weeks to place an order!

Delivery a little long Otherwise RAS

The product complies with the order I have not yet used the only downside is the length of delivery

Easy to navigate. Delivery times too long. Your competitor rue des maquettes delivers in less than 6 days. I've still had an order pending with you for nearly 3 weeks. Please specify product availability more clearly.

I ordered a boxed set of HAT soldiers, for the second time. The not very good separate indication for different scales, made me order and receive a box that is not the one I was looking for. Otherwise, very good

Good site, lots of figurines to choose from

Site navigation is sometimes a little counter-intuitive. Selection is very good, pricing is reasonable. Shipping speed is good, especially on trans-Atlantic shipments. I would like to be able to place wishlist orders for out-of-stock items so that when they become available again, I don't have to run the risk of missing them, since items seem to come and go very quickly. Sending an email notice would be a big help in this regard. I've also noticed that once in a while, the picture and the description of an item don't always match, but considering the size of the inventory available, it is not a real problem. In fact, sometimes it's amusing. 1001 Hobbies does a good job of replacing the old brick-and-mortar hobby shop and the masses of line catalogues with a single stop for the serious modeler.

Well in relatively reasonable prices, usually have enough in stock and the only thing that subtracts a little it takes a little longer than normal everything else well and correct, easy to buy and quite explanation.

A reliable site for even expensive purchases. Delivery time, which does not depend solely on them, which could be shortened, It would be good if it is highlighted if the product is presnte in stock. Overall my opinion is of a good partner to buy modeling materials.

Good but high shipping cost !

They have many items and sometimes with good offers, but they have a couple of problems that have been repeated in several of the orders I have placed: - Slow shipping: they take a few days to ship the order - Insufficient protection of the items: they usually send them in the boxes of the models themselves, which are not very resistant, wrapped in bubble wrap, so they can be damaged in transport, since the carriers are not usually very delicate in handling the packages. To improve, they should put the bubble-wrapped models inside an external box that protects them and also avoids seeing the contents.

Poor communication/shipment tracking and now they keep contacting me about the review I left, it directly asked if I wanted them to contact me and saying no does not good.

Excellent

Inadequate packaging, ruined the decals making them partially unusable. When ai ships a sheet whether decals or stickers, it must be sandwiched at least between two thick cardboard planes that stiffen and protect. Not a spring envelope. 20€ between shipping and product, €12.90 of product, and it is partially unusable. Improve the packaging.

Delivery time could be improved .

Very slow

Good experience. No problems with any order. The only thing is the time it takes to arrive. But it is understandable

Package received quickly and completely. But inoperative soap for replacement of a can of paint received dry, despite good telephone reception of promise to send, and follow-up e-mail without follow-up.

very good site with the largest number of references, but some products are a little more expensive than other sites.

Delivery of item from order date took 20 days - and this is not clear when ordering.
However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery.
UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS).
The item was safely delivered and overall I'm happy with 1001Hobbies.

The service is good, the delivery followed.

Everything is well done and practical!

The delivery contained the products ordered, in the quantities specified. Delivery took a few days longer than originally planned.

Everything was okay. I just found the shipping costs a bit high.

The precise search is a little complicated, but the number of references is gigantic, making it difficult to find what you're looking for quickly.

Delivery times too long.

ordered and paid on april 6th. then there was nothing, only after asking and entering the transaction code the item was shipped in no time. after that it took less than three days until it arrived. i would like to shop here again, despite some difficulties.

good site good delivery everything great

The product was very good, but the delivery was made after having to complain a couple of times to the chosen delivery company. Also it was not delivered to the chosen locker.

Perfect well received

Fast and efficient, good service, best regards.

Easy search, fast. Delivery communication could be better, directly in the email without logging in again. Delivery is good.

Long stock turnover, even if the problem is more on the supplier's side

Took a long time to get my order. It arrived in good condition, but think it could have been sent out sooner as the web site said it was in stock.

everything was perfect

Very well-stocked, clear site. Easy to navigate, delivery on time.

Fast but not the desired product

Product corresponds to my expectations.only small hitch delivery time a little long.

Order took ages to come. Informed one item not in stock. Email said order cancelled. Then order delivered with both items in it. Looks like no one knows what’s happening. Also an insult that I had to pay for postage and packaging. Order said delivery in 7 to 9 days that was a joke try 3 weeks. Very unlightly to order again.