Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 4 stars

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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/03/2023
Good product, reasonable delivery time, but shipping costs were almost 2x the value of the item. It would be nice if regular postal services were used for printing: sending 1 set of decals this way is now costly AND environmentally polluting....
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Verified Buyer
Rating: 3 out of 5
following a purchase from 12/02/2023
Longer postage than I was expecting. Maybe I didn’t read the terms properly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2023
Apart from the fact that there was no visibility of the delivery date on the order (which was marked "in stock", then "in stock from:", indicating a new date), the product arrived relatively quickly (and earlier than the date indicated following the change described above), and in perfect condition.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/10/2022
The product itself is ok, but it took several months from ordering to delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Am still waiting for response to my damaged shipment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2023
Perfect customer service but very long delivery time and gift wrapping to review for a service I paid for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2023
Perfect, thank you very much, faster delivery than expected.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/03/2023
The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost
I think their website should be clearer regarding the country of shipping.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/03/2023
Long delivery time, relatively expensive and the quality of the model leaves a lot to be desired.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 11/01/2023
Long delivery time and difficult communication. Eventually did receive the orders
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Verified Buyer
Rating: 3 out of 5
following a purchase from 10/02/2023
Product was poorly packaged and one item was damaged. It appeared to be damaged before it was shipped. They nevered offered to refund anything but a small $14 shipping fee. Pretty sad
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/03/2023
this model was easy to assemble. delivery times a little too long. i will continue to order. michael
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 25/02/2023
shipping costs 5 euros higher than elsewhere .
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/02/2023
I liked the product but this was a gift and came in a box with a picture of the item on the outside. My wife came home before me and saw the box. I was really frustrated by this. The product was fine. Really nice, in fact. But I didn't get the option to select that it was a gift and I assumed it would come in a normal brown box. This was pretty disappointing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2023
slightly long delivery times
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2023
All correct Thank you.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/03/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
Correct site, but be careful if the delivery address is different from the billing address!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/03/2023
Unfortunately the legs of one figure broke off during shipping such fine small parts should be packed a little better with the helicopter fuselage E-sky Bell 222 everything was very well packed I am satisfied with it MFG
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2023
improved order status and shipping information.A shortening of the wait time on the arrival of goods would be appreciated.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 09/02/2023
The problem is that I like all the models you have, to charge fast, but it's been almost two months and I have not received the order yet, when it will arrive, I will not even want to do it, for this reason I will avoid buying any more product, and disengage the delivery once delivered to the carrier.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2023
Hello, I received my package, but the order is not correct. I had ordered a 1/10 short race body, and I received a much smaller scale body.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Selection is good, prices are a little high but it's a good store.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/03/2023
Pleasant website, communication could be better. Only after my own request the shipment was neatly resolved. But would have been nicer if this company had picked that up earlier itself. Received everything so satisfied in the end.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/03/2023
Fast delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2023
All very correct. The prices seemed a bit high to me.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/03/2023
Nothing was missing, but the plastic inside the box was broken. As if it had been opened before.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2023
The items are advertised as being in stock, at the supplier's, yes, but not at 1001 hobbies, resulting in a rather long lead time, which is a shame, as is the case with many companies.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2023
Great site, lots of featured products although not all always available and unfortunately the prices are a bit high
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2023
Thank you for your promptness ....Mais the parcel was smashed fortunately there was a vial without importance otherwise I believe that this parcel would not have arrived at destination....and especially that the size of the box for the small order was disproportionate.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Perfect delivery and compliant products except for the F4F which was missing a decal compared to the photo. Problem solved thanks to scraps.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2023
I'm always a little worried when I have to order from an unfamiliar website. However, there was no mistake.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/02/2023
AM happy with the product and price, thought shipping was a bit steep and it took 3 to 4 weeks to receive the product. Will consider the company for other products they may have available that fit my needs but the extreme length of time to receive the product is definitely a detriment. Also I can not change the five star rating on this form, I would say three stars is more appropriate. Oops i just figured out how to change the rating to 3 stars.... but that should h=not have taken me 5 to 10 minutes to do so.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 10/01/2023
First experience with hobbies, satisfied because I received requested item.
Less satisfied because of the time about two months and several reminders.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 21/02/2023
would be very good except that the last order of colors disappeared into thin air
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2023
Thanks for providing me with a game that is unavailable to me in the states! I just wished that the product had better tracking information as it said it was in my country on a Friday and then actually arrived on Wednesday the next week. Not sure how that happened but assumed it was due to customs. Other than that, I did get some dings and bends on the game which hurts me as a collector. In the future, 8li would prefer more protection. Thanks!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2023
Description is notdürung pictures very bad about accu kappazität no information
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/03/2023
delivered well and quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2023
very long delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
merçi à la prochaine
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