Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2022
Good delivery, a little late but everything is complete. Everything is fine .CHB
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2022
Many good products and nonexistent in other stores, yes a little expensive and also late arrival at destination, but all OK, I recommend you to my friends, thank you.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/12/2022
Was good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2022
a little disappointed by the product
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/12/2022
All good, safe and sturdy packaging, current delivery time, I gave 4S because you can always improve!!!
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/12/2022
Nothing wrong with it! But...bought three boxes of unknown brand Roden. Very bad...even with fine pliers parts break off, lots of flash( leftover plastic) bad fitting( lots of putty work) even the decals break and hardly stay on. Quickly looked at the other two boxes, looks the same. Reds is not recommended.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2022
As a former customer, I'm happy with the delivery of the colors: desert yellow matte, dark earth matte, army green matte, airplane blue matte, which correspond to my expectations. As for the rest of the order, see the aluminium section. Thank you for resolving this problem quickly. SIMOS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Good but broken part, I'm waiting for a part from the manufacturer.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/12/2022
Clear site. Done as promised, shipping ok
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/11/2022
The product was given as available, but I had to wait a few days for it to be restocked. However, I received it in twenty days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2022
I placed an order in November. The amount due was deducted from my account, but I haven't received anything. When I went to the 1001 hobbies website to find out the status of my order, surprise, it had been cancelled... Strange. I tried to contact the sales department by phone... I couldn't reach them. I finally sent an e-mail. I received the unpleasant surprise that I had to bring proof of payment. Fortunately, I was able to do so. Anyway, I finally received my order at the beginning of January, a few days ago. Not bad for an order placed in November.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2022
delivery time a little longer than advertised, otherwise nothing to complain about and very satisfactory products
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2022
Shipping was a little expensive for a small order. Everything else was great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Good readability of products fast delivery and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
on time, in light packaging (envelope), otherwise correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Hello, AIRFIX very good product, HELLER good product, IGN not really great (1/72 figures). As for the models, some of the boxes on your site lack detail in relation to the paints. It would be wise to know the exact color codes when ordering models so as not to have to recommend missing shades. Kind regards.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 18/12/2022
Was very disappointed with the article.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
The carrier used "colis privés" is not reliable. The parcel was dropped off at a relay point even though I had paid for home delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 02/01/2023
All ok
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/11/2022
Issue w one if three items back ordered. When raised w customer service I was given a store credit for the missing item. Good comms, quick response.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/11/2022
Good service
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/12/2022
Purchasing the products is very easy. I was not comfortable with the package tracking service.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 15/12/2022
Good product in itself, but it was a Christmas present and came unwrapped! Surprise not a success. A great pity.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2022
At the time of purchase the delivery date was December 30. It arrived on January 4th
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Easy ordering and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
it's good (rich catalogs, reasonable delivery times, no breakages) but prices are expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2022
It took a long time to prepare my order, and a can of paint was missing when I received it. I had to cry" to the after-sales service to get the missing paint before Christmas. Disappointed with the after-sales service but I ended up getting everything, so I'm leaving a few stars...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Long delivery times
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/12/2022
It was a bit pricey but I was able to get a hard to find item. It shipped reasonably fast and the product arrived as described in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2022
Delivery time too long for an item reported available with immediate dispatch. No response to e-mail inquiries. No telephone response to numerous calls (supposedly because of too many calls, not a credible reason).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Very good site. Many choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Price of Revell enamel paints at the "cube" in Langon: 1.90 euros, but less variety and follow-up. I used to be a 1001 Maquettes customer, and I don't remember such high shipping costs. That's my only regret, which will probably hold me back in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Products as described and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2022
Clear site.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 29/11/2022
Fine took a while arrived neat and tidy.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/11/2022
Product packaging was okay. The delivery time took forever and totally missed the occasion (Christmas).
I ordered 6 weeks in advance and was told it would be in stock within 3 weeks. So 3 weeks from in stock to arriving is terrible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
A site with a wide selection on which I've been buying my figurines for many years. HOWEVER, I'd like to say that I think it's a shame the prices on this site are so high: 40€ for a box that can be found for 11€ on other sites... price rises that drive me more and more to other sites.
Impeccable delivery and returns service.
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