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K
Rating: 4 out of 5
Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 3 and 4 stars
Reset filtersP
Rating: 3 out of 5
You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)
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D
Rating: 4 out of 5
Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.
C
Rating: 4 out of 5
Quick delivery and good condition items
M
Rating: 4 out of 5
It took longer than expected for the order to be delivered but I'm happy with it otherwise.
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S
Rating: 4 out of 5
It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time
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P
Rating: 4 out of 5
my purchase suits me, a little delay in delivery, but no response to my email unfortunately
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B
Rating: 4 out of 5
satisfied
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E
Rating: 3 out of 5
It takes a long time from Belgium to Spain.
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V
Rating: 4 out of 5
They have a large number of products, but some are not in stock, so they have to order them directly from the manufacturer or supplier, and this delays delivery in 60% of cases. Moreover, they usually do not inform you correctly about what is happening with the order.
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P
Rating: 4 out of 5
Order from 28/11 received on 18/12, order tracking on the site not great and customer service by phone unreachable. Otherwise, package in very good condition and in line with my expectations.
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P
Rating: 3 out of 5
There were missing pages in the assembly instructions regarding the Spitfire, Revell 1/32, I have already informed you about it, but no response from you?? .
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R
Rating: 4 out of 5
It was long but now it's ok
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J
Rating: 4 out of 5
In the end, all is well, the delivery time was definitely too long...
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J
Rating: 4 out of 5
Goot
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J
Rating: 4 out of 5
From the reception of my order to its complete delivery, only professionalism. Bravo
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K
Rating: 4 out of 5
Hello, I have received my order, thank you. But one of the model boxes was damaged due to lack of protection. There was no bubble wrap. Otherwise, it is very good. Thank you very much to you and your team. Best regards. S.Kevin.
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P
Rating: 4 out of 5
on one of the 2 orders the box was damaged, otherwise no issues.
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R
Rating: 4 out of 5
Wide variety of models available. Easy to consult the site.
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J
Rating: 4 out of 5
Ok
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H
Rating: 4 out of 5
Everything is great, always happy to do it again.
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R
Rating: 4 out of 5
Easy ordering, large selection. Only the delivery takes a bit long, with the delivery time being announced late.
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F
Rating: 3 out of 5
After the order, it remained quiet which raised some suspicion for me, but after a while they were honest and admitted that they had lost the order. We are all human and mistakes can happen. In the end, the construction kit was delivered in perfect condition all the way from France. I would order a construction kit from them again, no problem.
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G
Rating: 4 out of 5
Could you be clearer in stating whether the products are available in your warehouse, or if they need to be ordered from third parties and the time required for them to arrive at your warehouse
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H
Rating: 4 out of 5
X
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E
Rating: 4 out of 5
Everything was great even though the wait was very long
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C
Rating: 3 out of 5
When I placed my order, there were supposed to be explanations in French, and they are not there.
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H
Rating: 3 out of 5
Excellent
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O
Rating: 4 out of 5
all good
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A
Rating: 4 out of 5
Good
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T
Rating: 4 out of 5
Very well, no problems with the deliveries, thank you.
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H
Rating: 4 out of 5
8
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P
Rating: 3 out of 5
For the second time, incorrect package destination with impossibility or difficulty in retrieving them.
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P
Rating: 4 out of 5
Positive judgment, it's a shame about the delivery times which, at least in my case, are very long.
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A
Rating: 3 out of 5
arrival in a short time not at home but in storage
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G
Rating: 4 out of 5
Order well received. Delivery time a bit long for a Chronopost. Game of Napoleonic war figurines quite vast. Useful for creating a diorama in the absence of modeling shops that have closed in the Capital. Looking forward to the next order. Best regards.
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F
Rating: 3 out of 5
The supposed models available take a month to be sent. None
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M
Rating: 4 out of 5
Good
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D
Rating: 3 out of 5
Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad
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C
Rating: 3 out of 5
All good
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