Customer reviews of 1001hobbies

Plenty of choice and fast service

Hello, satisfied with the article ordered and the delivery.

Good site, follow-up assured.

Everything ok as per description! The only flaw is the shipping that despite however a hypothetical delivery is indicated would be useful you could use a more expedited service!

Good site nothing to say

The parcel was complete and in good condition. However, the order arrived 1 week late.

The gift I got my eldest granddaughter arrived after Christmas but it was in perfect condition and my she was here when it arrived. I was pleased with my overall experience with 1001 Hobbies and would order from them again.

Satisfied but a shame not to receive a reply to an e-mail sent.

Fast delivery and good communication. I would suggest putting the item in a box to protect the packaging better rather than using just bubble wrap - unless it was to make it easier to go through customs?

....

Matching products only one model is missing, replace immediately by another at my request.

On the whole, I'm very satisfied, except for the shipping, which could be a bit quicker. I can't say for sure whether the long waiting time was due to the shipper or the parcel service.

I am happy with my order received quickly thank you 1001 hobbies

My parcel was very damaged I hope that no part is missing...

Product was only two months longer to receive than quoted. Oh well. The event I was going to use the product was several weeks in the past. Guess I will be good for next year.

Wrong model.

Fast delivery and always informed.

Models corresponding well to the request. Correct delivery time. I can recommend 1001 hobbies without any problems. One drawback, I had asked for gift wrapping, the 2 models were wrapped together, they were for different people and in addition, the gift wrapping arrived torn.

Arrived late, but at the turn of Christmas it fits. The rest all good.

Order delivered quickly to the relay point! But the nearest relay point is still 35 km away for me!

Perfect site

Hi empi delivery not consistent with what was described Package( gift to give x christmas) arrived 2 days late so I had to buy other gift

Very good buy.

Long, long wait for the package scheduled for Christmas, but it didn't arrive until the 26th, so Christmas was missed for the person who was supposed to get his Christmas present the same day.

Corresponds to what is presented on the site. Surprised when I received it that it was not in a cardboard box but in bubble wrap.

This company has very good products which I would like to continue purchasing. The only thing that is encouraging me to additionally go else ware is the very long lead time from France.

Initially, I was very angry and frustrated with this company for the following reasons:
1. For a week my items had not been dispatched or processed despite the website stating they dispatch items within 48 hours.
2. Because of the delay the main item I had made the order for had sold out. I was issued a voucher to use at a later date on the website but customer care did sort this for me and issued a refund instead, rightly so.
4. I was under the impression the company was fom the UK as they use a UK domain name and website, but they are actually based in France. I was lucky to escape a customs charge.
It was a very stressful process because I felt the website was not very transparent. HOWEVER, the shipping was fairly quick from overseas, the items I did receive are fantastic quality. Once I raised an issue with customer care they were pretty speedy with their replies also. I would use again in the future, but would bare in mind the possibility of a custom charge and order with plenty of time.

Correct condition of the boxes despite the lack of packaging. I paid extra for gift wrapping, which was not done either. Very average.

Ordered on November 13, I had no news until December 22. As a result, I had to buy other gifts to cope. As the kids would say: "That's not cool!

It's a mess to find the right paints according to the references indicated on the model's instructions.

very satisfied

Sloppy packaging Damaged cardboard missing parts

The coli did not arrive on time but fortunately it arrived on Christmas morning so for that I give 3 stars.

Fast shipping, but not what I ordered, I hope I can fix this problem.

very very bored with my last order

As far as I'm concerned, it's not always easy to find the paints recommended in the model leaflets, as the names and sometimes the references are different between the site and the leaflets. Some standardization would be welcome, and would facilitate the work of "novices" like myself. Otherwise, the number of models is impressive, and delivery times are respected (with the occasional "miss"!).) I've discovered wooden models, which require less tooling than plastic or metal models, and produce beautiful objects. Only one problem = I order faster than I assemble my models, and I'm building up quite a stock i But it's so tempting ...

Difficult to find add-ons and alternatives

Delivery time not as advertised. Ordered on 2/12, material in stock... received on 23/12... that's a bit more than advertised. But otherwise perfect

No delcomanies in the box.

The product arrived well packaged and in a timely manner.