1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
1.Der Verkauf und die Webseite sehr gut. 2 Die Lieferung sehr gut. 3. Der Service nach dem Verkauf maessig, Mein Produkt nicht mehr im Verkauf. 4. Habe auf meine Nachfrage nach Infomationen noch keine Antwort erhalten.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/05/2022
it was good to get progress reports on the status of my delivery,everything worked as it should have.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/07/2022
What I don't understand is ordering on a Dutch website and the order is sent via French mail. That's why it might take a little longer. Otherwise all good with my order, packed fine and delivered without damage.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/06/2022
good service, you don't feel abandoned.Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
Perfect for the product (impossible to find elsewhere in France!) Slightly slower delivery than advertised.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2022
Fast delivery but product a little below my expectations. Storage box a little damaged and two figurines missing.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/06/2022
I ordered in December but one large item was not in stock (although that wasn't stated when placing the order). Instead of refunding the 52 GBP they gave me a credit note. The item just came back in stock 6 months later so I put it in my basket but there was no way to apply my credit note. I had to phone them and they organised it at their end and I've just had delivery so all's well that ends well. I wasn't happy about getting a credit note when I actually requested a refund but I appreciate them sorting out my delivery now.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/07/2022
I would have liked them to be more flexible in extending my initial order with another product, especially since it had not yet been prepared, as it was Sunday when I requested it.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/07/2022
good overview will be used more often
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/07/2022
Great site, deliver what they promise.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/06/2022
Time delivery is disappointing
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2022
good
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/06/2022
Shipping could be faster
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2022
The packaging was not suitable for the contents ordered. The model boxes were damaged at the corners. No cardboard, only bubble wrap, not enough to guarantee the integrity of the parcels sent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2022
Order tracking is very well organized. Shipment to Switzerland via the CH Colissimo postal service is certainly not the right choice. This postal service felt obliged to carry out a customs clearance check ... and massacred the packaging!... It's a pity that 1001 Hobbies chose the "Colissimo" formula ...it cost them 1 star ...and me an extra bill!... Kind regards.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/06/2022
Order and payment was easy to use.
Communication with 1001 hobbies was excellent. Order arrived early and safely. Would buy from again
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/06/2022
Thank you so much my boyfriend loves it excellent quality thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/06/2022
Took a while to arrive but all in order
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 29/06/2022
The track and trace code not convenient
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 29/06/2022
I have not yet snapped up the gift.For punctuality a good grade ,the gift wrapping leaves a little to be desired.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/04/2022
Delivery takes much longer than promised. Weeks - not days. Regardless, product was as described and they do respond to communications.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/05/2022
Information on scales is somewhat confusing and I have confused several products.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/06/2022
Item as per description, very fast shipping
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/06/2022
Took 1 week longer than expected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2022
Poorly controlled delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
I order here for the variety and quality of service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/06/2022
I finally received my order I’m very happy about that and the planes look great I have not tried to build them yet as I’m still working on the ship but they are exactly what I wanted I’m quite satisfied
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2022
I was quite happy with the delivery, considering I was not just a stone throw away
Cheers RKA
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/06/2022
Order arrived quickly and as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2022
Hello, this is my first purchase on this site that I did not know. A slight lack of visibility in relation to availability (but it's possible that I didn't see or understand how it worked), however whether it's shipping or after-sales service, there's good responsiveness. To be confirmed on a future order.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/06/2022
All good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2022
My last order took a long time to arrive: three weeks!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
Very good. Recommend to friends.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2022
This order and previous orders are fine. But there are two pending orders and especially one that should already have stock of all three products, they are starting to run behind schedule. I am sure that the problem will be solved soon.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/05/2022
product ordered easily
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/06/2022
The service was ok. the problem was shipping a fragile small piece of sheet brass in a shipping envelope was not very smart. Mine was bent and everyone knows once bent there is no going back. At least use a small box or a stiff piece of cardboard. Outside of that the art work is great.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/05/2022
Ordered 2 models, "status in stock". After more than a month, I received a response that I would receive a credit note (no refund) and then a shipping notification - i.e. 1 cancelation and 1 delivery. This was not communicated - one may conclude. Price and goods are fine, reliability/reliability in this repeated case is not.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
Correct price and fast delivery.
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