Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I didn't quite see the scale of the tank I bought. Too small for me. Sorry but I won't open it and I'll send it back to you without opening the box. That said, I'm quite happy with the rest. However, you did give me a. Wrong return delivery address. So not happy about that. But not happy at all
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2022
unresponsive service , lack of photos ( several angles ) deliveries too long , 1 cd received out of 11 cd , can do better ,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
I would have given you 5 stars without hesitation, but you gave me a fright when you sent me a message saying that you couldn't prepare my order until I had paid, even though my account had been debited. Otherwise, you're top-notch, so next time you'll send me 6 stars.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2022
Quick delivery and order conformity were respected, but it's a pity that the paints offered as complements were not exhaustive, for example the color blue 56 was not present, even though it's the main one. And without having the model, it's difficult to know in advance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2022
Checking the article before sending it to the customer could prevent inconvenience.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2022
Very good choice, but when I place orders close together, I pay twice for postage even though they are grouped together.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2022
An order that is in preparation for more than 7 days I have seen orders shipped in less than 2 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
I am very satisfied with the quality of the product and the delivery time. I only regret that the curtain ropes are not included in this package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
Clarity and security of payment to be improved
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2022
Ordering system was fine, easy enough to navigate. Didn't realise that some items were on back order so delivery took a while, but not outrageous. Was a little disappointed with all the non standard labeling in French covering the English directions and caution labeling, something which I think should be addressed at source, especially when targeting the UK market. Otherwise everything is good, items as described and correct, good value for money, no complaints really.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Although on the site the products were available, it turned out that this was not really the case, hence the slightly long delivery time. Apart from that, it's OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2022
R a s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
Quick delivery but wrong address
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/03/2022
Had some problems with my first order but after contact it was resolved quickly and well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
Hello, on the site, everything I ordered is available, I pay, it's cashed. And when I receive my order, you tell me it's complete when there are two items missing that you give me as unavailable for the moment... Maybe review the stocks and update... I'm still waiting for an answer to my email .......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2022
No worries about ordering on the site Delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2022
Delivery on time, products well packaged.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/01/2022
all good
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 31/01/2022
Great site, but many products are not available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2022
All items were supposedly in stock. One item was not. This in itself is not serious. Impossible to get a refund, I was only offered a credit note. Delivery times are a little longer than on other sites.... It still leaves me with a bitter taste.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/02/2022
The delivery time from start to finish was WAY too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
To this day I still haven't used paints and airbrushes. I will be sure to give as soon as possible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
no update on actual product availability
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/02/2022
Everything is fine, but the actual delivery time should be a little clearer.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/02/2022
Slow delivery but good product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
Nothing to say about the site. On the other hand, the delivery of my parcel took a very long time and this does not commit me to renewing an order!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/02/2022
Bit more expensive than elsewhere but they had what I wanted and it was a very good service all round
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 19/01/2022
Delivery times, the last two orders have taken a long time to arrive.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/01/2022
apart from the excellent shipping time
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 16/02/2022
A sufficient because one color ordered was not delivered and another was delivered twice. So the total number of jars was correct.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2022
Product arrived. Good condition. I am very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2022
In fact, it's average/good because, particularly where the models are concerned, the number of parts is necessarily missing from each model's specifications.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
Order received ahead of schedule. Very good packaging.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/02/2022
Shipping too slow. Of the total order I received one item after one month from the date of purchase.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 02/02/2022
Slow to ship and on top of that with a shipping service that is just as slow. 3 weeks for a small order is really out of date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
The company is honest and will send you your orders. The only problem is that they accept orders for products they don't have in stock. As a result, it sometimes takes over a month for your order to arrive. They should communicate better about this, which they don't.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/02/2022
Poor order information, and delayed delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2022
Wide choice but long delivery times
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Verified Buyer
Rating: 3 out of 5
following a purchase from 31/01/2022
Got the package two weeks late but as an American in this time and age ordering something out of print and rare, probably not their fault
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