Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I had already ordered from this site and I was very satisfied, but this time I ordered on July 17 and I only received my order on September 16. I understood that one of my items was not available and that they had to reorder it, but it still takes a long time to wait. When I tried to call customer service, I couldn't reach them for three days in a row... I'm hesitant to order again now. Too bad
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Patrizia B.
Rating: 4 out of 5
following a purchase from 05/09/2025
It could improve the response on changes/corrections of orders
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Hendrik P.
Rating: 3 out of 5
following a purchase from 05/05/2025
Long delivery time without status update
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jean francois D.
Rating: 3 out of 5
following a purchase from 31/07/2025
Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?
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Philippe C.
Rating: 4 out of 5
following a purchase from 05/08/2025
An order from early August delivered in mid-September, you can imagine that I am thrilled !!!!!!
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Thierry A.
Rating: 3 out of 5
following a purchase from 06/09/2025
The delivery was a bit long
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Alejandra G.
Rating: 4 out of 5
following a purchase from 10/08/2025
The order arrived perfectly and true to the image, although it took a little while to arrive. It was worth it.
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sebastien P.
Rating: 3 out of 5
following a purchase from 03/08/2025
nice products but shipping times to be reviewed
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Willy Pierre D.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very good in terms of choice and compliance, a bit of delay in delivery
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Olivier G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Correct products, although a bit pricey...
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Gaston L.
Rating: 3 out of 5
following a purchase from 16/04/2025
Problems with Mondial Relay pickup points are not the seller's fault. But up to 2 times (and who knows even longer) the order was delayed due to a product on pre-order that is not coming in stock. Here and I have not received any form of proactive communication about it. At a certain point, my orders were partially shipped, also without notifying or consulting. There is something fundamentally wrong with the communication and customer orientation.
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Thierry D.
Rating: 3 out of 5
following a purchase from 11/08/2025
product meets my expectations, but delivery times are too long, nearly 4 weeks instead of the maximum 2 weeks announced.
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PHILIPPE F.
Rating: 3 out of 5
following a purchase from 26/08/2025
FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED
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Jaap W.
Rating: 4 out of 5
following a purchase from 15/08/2025
Order perfectly fine, well packaged and complete. Your order ultimately comes from France to the Netherlands, so the package takes quite a long time to arrive. The progress of the order can be easily tracked via email and the site.
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Gianluca M.
Rating: 3 out of 5
following a purchase from 04/08/2025
I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.
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Romain A.
Rating: 4 out of 5
following a purchase from 06/08/2025
Requested products arrive quickly in good condition
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Nathan G.
Rating: 4 out of 5
following a purchase from 15/08/2025
Meets expectations
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Victor B.
Rating: 3 out of 5
following a purchase from 24/07/2025
A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.
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Mariline B.
Rating: 4 out of 5
following a purchase from 15/08/2025
Product as described, however the box was a bit damaged
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Edmond B.
Rating: 4 out of 5
following a purchase from 16/08/2025
Product conforms to the order. THANK YOU
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Jennifer F.
Rating: 3 out of 5
following a purchase from 06/07/2025
The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.
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Gilbert G.
Rating: 4 out of 5
following a purchase from 10/08/2025
Very fast delivery, a lot of choices but unfortunately higher prices than other French sites. So I only come here when the products are not available elsewhere. A little effort please...
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Zoran T.
Rating: 4 out of 5
following a purchase from 09/08/2025
I am currently in another country. I haven't seen my order yet. I hope for the best.
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Dominique Henr'yi R.
Rating: 4 out of 5
following a purchase from 01/06/2025
we have received the orders GDLHMQUBN and HMLPPRABSA; we are still waiting for the order RJQCJJNIK / 25.05.2025..... following the complete deliveries of all our orders, we will probably provide our comments......of satisfaction.....!!! Therefore, let us wait for the next steps..... Thank you for forwarding the rest of our orders......
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Olivier O.
Rating: 4 out of 5
following a purchase from 25/04/2025
Great choice, good service despite a slight delay in delivery. Serious and responsive, recommended.
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john S.
Rating: 3 out of 5
following a purchase from 11/09/2024
I will not get the overpaid amount back after almost a year of waiting for a pre-order.
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Gaetan P.
Rating: 4 out of 5
following a purchase from 31/07/2025
Very good
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H. S.
Rating: 4 out of 5
following a purchase from 25/07/2025
My order has been received very well. Thank you for that.
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Pierre N.
Rating: 4 out of 5
following a purchase from 30/07/2025
Lacks a real delivery service in 24h or 48h max, but otherwise, top!
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Jose V.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good service and personal attention, but delay in receiving the ordered product even though it was in stock.
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James L.
Rating: 4 out of 5
following a purchase from 30/07/2025
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Neto M.
Rating: 3 out of 5
following a purchase from 23/06/2025
Unfortunately quite a delay
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CHRISTIAN P.
Rating: 4 out of 5
following a purchase from 10/07/2025
A LITTLE LONG
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Loic C.
Rating: 4 out of 5
following a purchase from 16/04/2025
without comment
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Stéphane P.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied, received package on time.
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Jaimi Oliver A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Package arrived in perfect condition. Too bad about the slowness. The site told me a few days, instead it took whole weeks.
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bernard G.
Rating: 4 out of 5
following a purchase from 12/07/2025
I am satisfied
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Patrick P.
Rating: 4 out of 5
following a purchase from 18/06/2025
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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françois-xavier R.
Rating: 4 out of 5
following a purchase from 17/07/2025
A very large selection. Unfortunately, delays are too long for some items.
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pascal R.
Rating: 4 out of 5
following a purchase from 09/07/2025
nothing more to say, always a quality service...
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