Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system.
Other than this inconvenience, nothing to complain about.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/02/2022
Fast delivery! Ordered Sunday, delivered Thursday!
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/02/2022
My order has not been completed yet, I am missing one item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Satisfied with the site and service but unfortunately I can't get the store on the phone.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/01/2022
Shipping time is a bit long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2022
PROBLEM ON A DELIVERY NO RESPONSE
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/02/2022
Long time until delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/02/2022
I keep noticing flaws in your model catalog.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/02/2022
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Package arrived safely and with clear delivery information
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/01/2022
A little advance notice of the delay (in itself completely understandable) would have been appreciated. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
good packaging, delivered on time, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
good packaging, fast delivery, meets expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Very good and accessible site, clear and efficient. On my last order, there was one drawback: my order was announced as available, whereas I had to wait for the item to become available ...
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 04/02/2022
no notice of shipment received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
The only downside for me was that my order was not carried out in the pages of your site. Perhaps I'm not familiar enough with the tricks of the trade in your model-maker's Eden? Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2022
canny good no problems Thanks Steve/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived damaged. The contents did not suffer damage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
nothing to say fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2022
Delivery time too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Order received on time. Products as expected. More details on product description and use would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello. The navigation on the site is much worse than before. You can no longer see the product even if you give the manufacturer's reference number. This is a pity. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
no worries , fast nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
monsieur bonjour well received my first order and I am satisfied and also satisfied for the follow-up of this first order..and if the occasion presents itself I would not fail to recommend you.... thank you by the same occasion I wanted to ask you if there is a lighting for the model that I bought from you...thank you for your answer....
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/01/2022
Many translated descriptions are not correct, otherwise clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
I waited a long time for my parcel but the items are beautiful.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2022
Overall arrived when expected etc.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2022
Order is ok but delivery takes a long time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2022
The purchase has been good, habllegaod in perfect condition and well packaged. Very good communication with the after sales service. Only one downside, the time it took to send the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
For my 1st order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
super fast i recommend it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Delivery time (15 days) Too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
At first I had a computer problem, but when it was resolved, I was pleased with both the speed and the quality. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/01/2022
Shipping time was a little long, but the product met expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/01/2022
Too many delays,
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