Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 3 and 4 stars

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M
Michel D.
Rating: 4 out of 5
following a purchase from 30/06/2025
meets my expectations no problem
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HJA L.
Rating: 3 out of 5
following a purchase from 16/07/2025
Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.
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V
Vincent L.
Rating: 3 out of 5
following a purchase from 02/07/2025
Some choice, but delivery times are way too long (3 weeks). Other sites do much better.
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DOMINGO P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Good service
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Antoinette L.
Rating: 4 out of 5
following a purchase from 05/03/2025
Order as expected but the wait was long
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Michel P.
Rating: 4 out of 5
following a purchase from 25/06/2025
Just a delay issue with the order, thank you for the service
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Juan Carlos R.
Rating: 4 out of 5
following a purchase from 27/06/2025
Everything perfect, without any problem
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Danilo R.
Rating: 4 out of 5
following a purchase from 25/05/2025
Item as described but delivery very late.
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M
Michal G.
Rating: 3 out of 5
following a purchase from 10/07/2025
I paid for express delivery, but it took almost six days and I live in Paris. I wanted to receive the models before the long weekend.
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Loles B.
Rating: 3 out of 5
following a purchase from 08/07/2025
The box arrived unwrapped and damaged and it was for a gift
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Stéphane T.
Rating: 4 out of 5
following a purchase from 26/06/2025
A delivery time a bit long. Otherwise, a quality shipment.
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Daniel N.
Rating: 4 out of 5
following a purchase from 09/06/2025
Everything arrived well. Very nice service. Unfortunately, a bit later than expected otherwise there would be 5 stars. Still, I would gladly do it again.
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cor J.
Rating: 4 out of 5
following a purchase from 08/07/2025
Very well
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Serge M.
Rating: 3 out of 5
following a purchase from 07/03/2025
Forgotten pre-order from which a very long delay. Finally delivered, all is well.
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philippe G.
Rating: 4 out of 5
following a purchase from 11/06/2025
The box was broken on the side, apart from that, nice reproduction.
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Stefan T.
Rating: 4 out of 5
following a purchase from 22/05/2025
Affordable prices. Everything has arrived. The goods are flawless. Everything should have actually been available, but had to be ordered separately. Delivery times were correspondingly long, 1-2 months. However, free partial deliveries were sent.
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Quentin Q.
Rating: 4 out of 5
following a purchase from 01/07/2025
Super timely delivery
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Didier M.
Rating: 4 out of 5
following a purchase from 13/06/2025
Small inconvenience; the decal sheet I received was folded in half when it could have been flat in an appropriately sized envelope. It is still usable.
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Paolo I.
Rating: 4 out of 5
following a purchase from 04/06/2025
Everything is fine, thank you
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Josep-Enric L.
Rating: 4 out of 5
following a purchase from 10/06/2025
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
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jean claude B.
Rating: 4 out of 5
following a purchase from 28/05/2025
The entirety of the order has arrived but the top of the box is half open due to lack of adhesion of the adhesive tape.
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lucas S.
Rating: 3 out of 5
following a purchase from 09/06/2025
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
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Denis C.
Rating: 4 out of 5
following a purchase from 07/06/2025
order in line with my expectations, despite a slight delivery delay.
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Frédéric K.
Rating: 4 out of 5
following a purchase from 18/06/2025
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
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Catherine H.
Rating: 4 out of 5
following a purchase from 08/06/2025
Hello, too much waiting no message to tell me there should have been a delay.
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Response from 1001hobbies
Hello,

We understand your frustration regarding this delay and apologize for the lack of communication on this matter.

This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.

We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.

Do not hesitate to contact us for any questions or follow-up on your order.

Best regards,
1001hobbies
J
Jose A.
Rating: 4 out of 5
following a purchase from 21/06/2025
A bit long but well packaged
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gérard B.
Rating: 4 out of 5
following a purchase from 14/06/2025
the delivery time between the order and the reception at my place is a bit long...the products being available in stock
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Estelle B.
Rating: 3 out of 5
following a purchase from 04/05/2025
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
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Peter R.
Rating: 4 out of 5
following a purchase from 22/05/2025
Good selection, delivery OK. Prices should be a bit cheaper, then I would buy more :-)
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Emmanuel G.
Rating: 3 out of 5
following a purchase from 04/06/2025
Quite mixed with the experience. The availability of items is overestimated. Moreover, I was disappointed with the Hät products whose quality is questionable. Of course, the site does not mention this. A merchant also has the role of advising, here this is not the objective. Too bad.
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Christophe B.
Rating: 4 out of 5
following a purchase from 18/06/2025
Delayed delivery, but communication OK
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stéphen P.
Rating: 4 out of 5
following a purchase from 12/06/2025
Delay longer than expected due to stock shortage Complete order received No issues
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DOMINIQUE L.
Rating: 4 out of 5
following a purchase from 06/06/2025
No problem delivery almost on time
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FRAENKEL P.
Rating: 4 out of 5
following a purchase from 25/05/2025
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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Peter R.
Rating: 4 out of 5
following a purchase from 25/05/2025
Very long delivery time
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Michel A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Box arrived crushed packaging but parts intact. Speed ok!
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Eric B.
Rating: 4 out of 5
following a purchase from 14/06/2025
Fast
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Véronique B.
Rating: 3 out of 5
following a purchase from 28/05/2025
Delay in delivery
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Laurent N.
Rating: 4 out of 5
following a purchase from 01/05/2025
the delay was longer than announced on the site (6 weeks).
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Olivier C.
Rating: 3 out of 5
following a purchase from 28/05/2025
product "available", but almost 1 month to receive it
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