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A
Rating: 4 out of 5
CLEAR...
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Good to receive on 08 December my order placed on 08 November
A
Rating: 4 out of 5
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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V
Rating: 3 out of 5
Model delivered with damaged box and with missing instructions…
I could not determine if any other items were also missing..
I agreed to accept a store credit but every time I try to use it with another purchase it is rejected.
Buying from this company is problematic and not a good experience.
I could not determine if any other items were also missing..
I agreed to accept a store credit but every time I try to use it with another purchase it is rejected.
Buying from this company is problematic and not a good experience.
C
Rating: 4 out of 5
Satisfied in relation to the product demanded.
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G
Rating: 4 out of 5
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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C
Rating: 4 out of 5
Good shipping process information
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V
Rating: 4 out of 5
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
A
Rating: 3 out of 5
Service a little too long. Package received torn, missing 1 small can of paint.
Best regards. G.Corbaz
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Best regards. G.Corbaz
A
Rating: 4 out of 5
No problems with the order or delivery, but the €2.50 gift wrapping is deplorable, made in spite of common sense and gift wrap too short!
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A
Rating: 4 out of 5
A first shipment by Mondial Relais had problems, and I had to ask for a second shipment by another courier, which went very well. 1001hobbies is not directly responsible, but it cost them a star in my judgement.
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A
Rating: 3 out of 5
The parts are a lot, remember!!! The instruction manual all in German and difficult to undertake.... You see whether to order or not....
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V
Rating: 4 out of 5
Price was excellent would use them again, communication was again first class but UPS damaged the box I would recommend better packing or a better courier
V
Rating: 4 out of 5
Good choice of models to choose from.
G
Rating: 3 out of 5
The order took a very long time to arrive, arrived too late for parcel night unfortunately.
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A
Rating: 4 out of 5
Nothing to say smooth website, speed in the preparation and shipment of the order
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A
Rating: 3 out of 5
the packing carton was too small! (result: the model's box crushed). So to sum up: no attention to shipping logistics = 0 points!
This is a model with fragile components. Sincerely
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This is a model with fragile components. Sincerely
C
Rating: 4 out of 5
Fast and efficient
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G
Rating: 4 out of 5
fast delivery in corona time, only tracking gives problems if you don't speak french.
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A
Rating: 3 out of 5
We're going to place a new order... being patient...
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A
Rating: 4 out of 5
excellent communication and interaction site only negative that the model arrived was already opened and worked partially, despite this the pieces were all
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A
Rating: 4 out of 5
extended delivery time due to lack of stock received anyway thank you
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A
Rating: 4 out of 5
Fast shipping and delivery.
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A
Rating: 4 out of 5
The products live up to expectations.
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A
Rating: 4 out of 5
Not easy to find what you want Too long with lots of navigation that can be discouraging
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G
Rating: 3 out of 5
Package is sent with a French non-working track and trace and is relatively long in transit. Products are to your liking though.
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A
Rating: 3 out of 5
Hello, I've been to your site several times, it's complicated to do searches, it's easy to find yourself in sections you don't want. Nothing to say about the layouts, but the filters and so on, it's not the easiest site. Best regards.
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A
Rating: 3 out of 5
Delivery takes too long. And I would like the size of all your models to be indicated in centimeters, not in scale. Everything else is fine.
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V
Rating: 4 out of 5
Delivery came faster than expected, but I didn't get an order confirmation or delivery notification! So it was a surprise package!
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A
Rating: 4 out of 5
nothing special to report, easy to use site and fast delivery, as always at 1001hobbies prices are generally high compared to the competition.
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A
Rating: 4 out of 5
Excellent quality price to get the most would take a few more details
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A
Rating: 3 out of 5
Delivery times not respected, waiting too long I waited 2 months, because some suppliers, but in this case, please indicate on your site, unavailable, instead of indicating 4 working days!
so I would have ordered later!! some elements were missing, which I had ordered with paint that I had to buy elsewhere, on the other hand customer service is very courteous, and fast, which answered me where my order was. The paint, I have it in duplicate, it was expensive, I could not wait.
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so I would have ordered later!! some elements were missing, which I had ordered with paint that I had to buy elsewhere, on the other hand customer service is very courteous, and fast, which answered me where my order was. The paint, I have it in duplicate, it was expensive, I could not wait.
A
Rating: 3 out of 5
Ordered and arrived undamaged. Packaging great to protect the product. Only downside, lack of communication between order placed and delivery time not so fast. Needs improvement.
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A
Rating: 4 out of 5
If you could have a little lower prices everything would be much better
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V
Rating: 4 out of 5
Purchase and delivery was good. The model LCT moulding and instructions were very poor considering the price.but I think I should have been better warned about the import duty of £43 pounds it was not any where near this total cost of over £200 for a poor quality item.1001hobbies could do more to forewarn us I’m in 80s and not used to import duty charges especially when buying from what seemed to be a UK company. I feel I been had .
A
Rating: 4 out of 5
the choice is immense and easy to navigate the delivery time is respected thank you
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A
Rating: 3 out of 5
Plenty of choice, but excluding special offers, the items are much more expensive than other model sites. Fast delivery, however
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A
Rating: 3 out of 5
Packaging was very good. Fast delivery too. However, the paint bottles covered with warning labels, which when removed also rip the label off the bottle itself, are not great. I had to re-label all the paints by hand :/
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A
Rating: 3 out of 5
You sent the package without indicating its contents or value on the customs document. As a result, Swiss customs blocked the parcel. I had to send them a copy of the order and proof of payment. This cost me 36.- CHF, so for an order of 53.00 € I paid over 115.- € including delivery and customs fees. Clearly, I'm not going to repeat the experience.
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A
Rating: 4 out of 5
It's a pity that all the games were packaged in the same box, since they weren't all intended for the same person.
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