Customer reviews of 1001hobbies

Delivery a little long

good service

Very good site but on my last order I thought I would receive a model truck in red and it arrived in blue.

as described

Good and fast service, my order arrived sooner than expected.

well

dommage il pourrait avoir une notice traduite en francais

ALL CLEAR.

Very, very large model store ...

On the product itself, it's OK, except that it was a return from a customer, so it's not new! It's OK, so we'll pass.... On the other hand, the advert to sell it stipulated, promo!! Free shipping, but in reality I had to pay €20 more..... And that's not glop !!!

very good and thank you

I didn't know the products came from France. Shipping a little long.

Despite a minor packaging problem, the whole thing remains satisfactory.

Pretty quick delivery

Product was good, price was good. Delay in shipping ( due to current circumstances) ok, the bad part is the tracking process and there is no good contact customer service.

Update of an order in progress a little "twisted" on tablet (ipad) but it passes...

Disappointed not to find all the paintings in my revell model box.

Generally ok but received an unexpected delivery cost of £68:51 which was not mentioned when i ordered. Also, USP demanded payment before handing over parcel, but they wouldn't accept a cheque (still legal tender) i don't do online banking and so had to find cash. pretty annoyed by both extra cost and UPS.

Fast delivery and reliable packaging Thank you

Packaging was good, but info onn delivery could have been better

Very complete website. Very professional home deliveries. This time I had a stock problem with a reference, because when I placed the order there were units available, with immediate delivery of the four references requested. But I guess that due to some computer problem, one of the references had no material left to send me. After six weeks, and after placing another order for other references, they have sent me the three references that were withheld. And when they get the missing one back, they will send it to me.

Good site, fast delivery

Parts ordered were flush, but delivery times were long for parts that were in stock according to the site.

Everything perfect, it took a while to be shipped due to the lack of a product, once shipped it arrived the next day.

order correct, but shipping a bit slow

Finally delivered yesterday (long delay due to UPS and the broker in the UK messing about AFTER it had cleared customs. 1001 hobbies had already CHARGED me to use PayPal! Never had that before, from any supplier anywhere!! Then, on top of the VAT charged in France, I also got a massive import charge. So my order ended up being over £500+. I have to assume/hope the item will be 100% OK…not opened as it is a Christmas present. I don’t know if I could have ordered this anywhere else…but if I could have I would. Will never buy again from a seller that uses UPS, they let you down BADLY, so the whole experience was a bad one. Have never had so much messing about, and I ship from all over the world.

Order delivered in the correct time (12 days), however the deliveries are not always fast.
I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it.
I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.

It is a pity that the delivery time in relation to the indication of the quote is not respected. I know the products of the brand AEDES which are of good qualities.

Not the first purchase, always satisfied Delivery could be a little faster

two weeks for 5 items, a bit long. impossible to cancel an item during this time.

It's a pity that small volume shipments, in envelopes, are made by Mondial Relay. It's not very fast.

delivery rather late (more than a week), order itself also somewhat disappointed

Out of date, wrong order, excessive price!

The item was delivered on time. The product was very well protected.

Very good , very fast delivery, just top. did get several mails in French,????

Good, compliant product

Shipping times can sometimes be long. The site lacks information on product availability. But the sales department is responsive and adapts to complaints.

Expensive shipping costs nr Netherlands

Fine, but I made two orders a day apart, and the sum of the two gave me free delivery.... One was sent to my address and the other by mondial relais , with both delivery charges.... Go figure. Too bad.

Delivery a little long but otherwise super happy with the items ordered!