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A
Rating: 4 out of 5
Good but delivery a bit long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Our order arrived in two instalments - which we appreciated - but with a delay of over a month, which was not expected. Then, thanks to our telephone intervention, we were able to obtain satisfactory explanations. Our satisfaction is mixed.
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A
Rating: 4 out of 5
Very good super fast
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A
Rating: 3 out of 5
Incorrect order reception
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A
Rating: 4 out of 5
Many items are not in stock. The delivery times indicated on the site are optimistic, as I have experienced 3 times. These times should be readjusted according to actual average times.
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A
Rating: 3 out of 5
Actually I am still waiting for my order from over a month ago, how much longer do I have to wait ??
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A
Rating: 4 out of 5
Very fast delivery despite the risk of delay. Miraculously arrived in good condition as the item was bouncing around in a MUCH TOO BIG box. Satisfied with my order but packaging to be improved!
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V
Rating: 4 out of 5
Contrary to what some people say online, this is a real store, in Paris. As I like France a lot, I overlook the fact that I had to wait a long time for the goods to arrive. The fact is, an item was offered that was no longer in stock, but the fact is also that 1001hobbies took care of a subsequent delivery...
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A
Rating: 4 out of 5
Be careful to use packaging that matches the contents. An airplane wing is light, so the cardboard is thin, BUT fragile !!!!! The cardboard was split 15 cm down the middle ..... Miraculously, the wing was in a very thin but intact plastic film. A stroke of luck.
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A
Rating: 4 out of 5
VERY GOOD
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G
Rating: 4 out of 5
Well set up. Everything is easy to find.
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A
Rating: 4 out of 5
Very good; the order having been delivered only 10 days after the order, I regret that there was no faster information on the delay of the departure of the parcel. Otherwise perfect.
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A
Rating: 4 out of 5
Order arrived earlier than expected very good .. the only downside to the model rims are not there same color as on the photo they are black too bad I would have preferred the silver color
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A
Rating: 4 out of 5
delivery date evasive at first, then delivery suddenly in advance. well received anyway .
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A
Rating: 4 out of 5
Good site, order received on time and in order.
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G
Rating: 4 out of 5
Package neatly received
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A
Rating: 3 out of 5
Only 3 stars because the delivery took a little too long for my liking (and I didn't hear from 1001hobbies during that time) and although the cardboard packaging was undamaged, the box containing the model was damaged, but fortunately the contents were unharmed.
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C
Rating: 3 out of 5
I placed an order on the 8th November, and one on the 9th November. One arrived quite quickly the other took over a fortnight to arrive
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A
Rating: 3 out of 5
I am very satisfied with the service but not at all with the delivery time (25 days!).
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A
Rating: 3 out of 5
the parcel was what I expected but the restocking took a long time
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A
Rating: 4 out of 5
Good presentation
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A
Rating: 3 out of 5
delivery leaves something to be desired
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G
Rating: 4 out of 5
Smooth to get to the right page and order, too bad half the emails are only in French.....
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A
Rating: 4 out of 5
The search engine to find an article is average (lots of unrelated articles), but otherwise it's a good site.
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A
Rating: 4 out of 5
A figurine has not been dispatched even though it was available shortly after dispatch.
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C
Rating: 4 out of 5
bian
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A
Rating: 4 out of 5
Very good delivery times, only downside: English instructions
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A
Rating: 4 out of 5
The parcel was received on time, but the cardboard box was too big and the model box wasn't wedged into the box at all.
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V
Rating: 4 out of 5
The purchase and processing went smoothly and quickly. Unfortunately, it took a little longer than I expected for the post to arrive.
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A
Rating: 3 out of 5
Following an order placed on 18/10, I have only received part of my order and I am still waiting for the other part on 22/11. On the other hand, the full amount of the order was debited from my account on 19/10. No information until I contacted them by phone.
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A
Rating: 4 out of 5
Excellent responsiveness to a packaging problem: pots of Humbrol paint sent in a simple envelope and which had opened, a total disaster on arrival! With photos to back them up, everything was quickly renewed without any difficulty. So 1001 hobbies is fine, but watch your packaging!
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A
Rating: 4 out of 5
the package is well protected and conforms to the order
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V
Rating: 3 out of 5
All products are very nice. Only thing is the HB-AO06167 is showing as die cast on the website. This is actually a model kit :-( Also, when I sent an email to inquire about the scale of the item HB-AO06167, I never received a response back.
C
Rating: 3 out of 5
Failure to meet delivery date
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A
Rating: 4 out of 5
Order conforms but a little long to be delivered (2 weeks) for material supposed to be in stock
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A
Rating: 4 out of 5
Delivery a little long
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V
Rating: 4 out of 5
good service
A
Rating: 4 out of 5
Very good site but on my last order I thought I would receive a model truck in red and it arrived in blue.
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A
Rating: 4 out of 5
as described
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C
Rating: 4 out of 5
Good and fast service, my order arrived sooner than expected.
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