Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Package very well packed. Very professional.
A few concerns about the site: Normally in the French overseas departments, pricing should be exclusive of tax, as we pay sea taxes upon receipt.
A LOT TOO MANY out-of-stocks displayed, which certainly attracts customers but gives a bad user experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2021
The 1001 hobbies website presents the available products very well. My order was delivered quickly, as promised. Finally, the contents of the parcel were to my complete satisfaction.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/09/2021
Fast delivery, satisfied with the construction kits ordered, a little less about the glue the needle is clogged with dried glue and so cannot be used, now have to do it with a thin brush. Glue probably fell over in the box due to transport.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/09/2021
This was a model made in the 1980's. The fact that it even exists is cool. It had some flaws from the factory, but I'm happy with it. Keep them coming.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/09/2021
Delivery took too long, search engine does not work well
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2021
Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Responsive, good and large selection of products, to be recommended!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2021
It's really cool and I've also found things here that you can't find anywhere else. But here's the thing. I wanted one thing, but it was sold out. Then I ordered something else for the same price. But then I got what I originally wanted but didn't order. Well, you have to know.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/09/2021
All very correct and well
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/09/2021
Clear, fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
Offers product brands that are hard to find elsewhere (especially in Eastern Europe).
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/09/2021
Very mixed in this review. Ordered 4 items:
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2021
I was a little disappointed with the quality of the models. The parts are smaller than I expected and some don't fit together well. 2 out of 3 paints were dry. I had to add a little water to try and make them usable, but it wasn't very good. I think it's expensive for what it is.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Right on schedule
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2021
The site is very comprehensive, with lots of references.
Easy navigation.
Only drawback: delivery times are a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
delivery O.K.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2021
Excellent and quietly delivered quickly.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/09/2021
Great Service & Tracking Updates
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
no worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/09/2021
Good
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/09/2021
Fast delivery. Good selection.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2021
I've had no news for two weeks and I've had a piece that isn't from !!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
This latest order was a bit of a hiccup, as the product wasn't really in stock and the lead time was longer than normal, but this was announced at the outset and taken into account. The problem was that, apart from the automatic alerts activated when lead times were exceeded, it was difficult to get concrete feedback on the status of the order. The lead time "2 to 4 weeks" became 6 weeks: order on August 5, received on Sept. 18. But it's fine, just an impatient guy to deal with at home. I know supplies are complicated these days. Thanks to 1001 Hobbies for distributing COBI.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2021
It was fine. I only ordered a few paints, and they arrived relatively quickly.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/08/2021
Navigation on the page and when searching for an article is confusing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/08/2021
No details
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
excellent service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/09/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
The choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
A bit messy but complete
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2021
Very long delivery! I bought extra gift wrapping paper (worthy of a 2-year-old's wrapping paper) and a card with a note on it, which didn't exist!
On the other hand, the model (fortunately) was in good condition.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/09/2021
Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Delivery times still a little long
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 25/08/2021
Again with manufacturing defects! Rework required.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/08/2021
It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.
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