Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/09/2021
This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2021
Long delay, but on the other hand the person on the phone was very kind.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2021
Parcel arrived quite damaged, the three boxes of models were nicely stacked and flattened but the models were intact... Apart from that: good choice and price, fast delivery.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 03/09/2021
The delivery no problem, just the time frame ordered September 03, 2021 and received September 15, 2021
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2021
I know that the health context can explain a lot of things, but having said that, it took me a month to receive my order (with one of your competitors, the maximum delivery time I've ever experienced was 10 days). However, the order met my expectations.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/08/2021
Delivery time a little long. Otherwise great, item as described. Gladly again
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/07/2021
Formal website and fast delivery.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/06/2021
The website is not always clear on the scale of the product.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/07/2021
easy site, quick to order and delivery goes nicely within the time set
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 01/07/2021
The batman signal was perfect, but the description of the castle went nowhere. The toolkit was super handy though.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/08/2021
Prompt response but delivery time delayed by PO - not the suppliers fault of course! Well packed, will use again
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/07/2021
No comments
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/07/2021
All very well. Arrived on time on vacation in a remote area.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2021
I’ve only ordered Heller paints, which I like. In my first order, one was completely dried up, but the rest were fine. Web site is a little confusing, but overall, okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2021
I was well delivered and the material was in order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
My only regret is that I don't have enough information on the size of the models. I don't make them very often, so I don't have a compass in my eye. The model I received is smaller than expected. Otherwise, your service is perfect. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
The order is processed quickly and efficiently. No problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
So far, so good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
I would like to return the plane in my parcel as it does not correspond to the scale I usually order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2021
Good overall
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2021
paints glue no problems 'but aerographe scientific france does not work valve opening screw parciellement foiree no demanuel d'intrution
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
order collected quickly. Thank you
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/08/2021
The product is great, but it took too long to arrive.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/07/2021
delivery is long. Service is good. But cant change my log in password 1001 hobbies has not gotten back to me yet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
very clear site very affordable price model often difficult to find in specialized stores
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
Fast order processing and shipping Just a cracked can lid, but nothing too serious.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/08/2021
It fits. Not bad. Delivery time could be a little shorter.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/08/2021
Good
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/08/2021
Received the wrong package but was corrected quickly
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/08/2021
Good assortment, decent prices, poor shipping (long and uncertain time).
Also at least twice in a month you have emailed me to point out a list of products in my cart, products that I had NEVER chosen. For an online sales business this is very negative. For everything I have purchased in two months you could give me a free gift or a 50% off coupon on my next purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Good, but too bad the shipping costs are so high !!! 7€ paint, as much shipping cost !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2021
R.A.S
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
So far, so good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/08/2021
They took a long time to deliver the order due to lack of some product, the rest was OK.
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