Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 3 and 4 stars

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A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2021
Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Responsive, good and large selection of products, to be recommended!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2021
It's really cool and I've also found things here that you can't find anywhere else. But here's the thing. I wanted one thing, but it was sold out. Then I ordered something else for the same price. But then I got what I originally wanted but didn't order. Well, you have to know.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/09/2021
All very correct and well
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/09/2021
Clear, fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
Offers product brands that are hard to find elsewhere (especially in Eastern Europe).
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/09/2021
Very mixed in this review. Ordered 4 items:
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2021
I was a little disappointed with the quality of the models. The parts are smaller than I expected and some don't fit together well. 2 out of 3 paints were dry. I had to add a little water to try and make them usable, but it wasn't very good. I think it's expensive for what it is.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Right on schedule
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2021
The site is very comprehensive, with lots of references.
Easy navigation.
Only drawback: delivery times are a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
delivery O.K.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2021
Excellent and quietly delivered quickly.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/09/2021
Great Service & Tracking Updates
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2021
no worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/09/2021
Good
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/09/2021
Fast delivery. Good selection.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2021
I've had no news for two weeks and I've had a piece that isn't from !!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
This latest order was a bit of a hiccup, as the product wasn't really in stock and the lead time was longer than normal, but this was announced at the outset and taken into account. The problem was that, apart from the automatic alerts activated when lead times were exceeded, it was difficult to get concrete feedback on the status of the order. The lead time "2 to 4 weeks" became 6 weeks: order on August 5, received on Sept. 18. But it's fine, just an impatient guy to deal with at home. I know supplies are complicated these days. Thanks to 1001 Hobbies for distributing COBI.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2021
It was fine. I only ordered a few paints, and they arrived relatively quickly.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/08/2021
Navigation on the page and when searching for an article is confusing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/08/2021
No details
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
excellent service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/09/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
The choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
A bit messy but complete
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2021
Very long delivery! I bought extra gift wrapping paper (worthy of a 2-year-old's wrapping paper) and a card with a note on it, which didn't exist!
On the other hand, the model (fortunately) was in good condition.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/09/2021
Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Delivery times still a little long
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 25/08/2021
Again with manufacturing defects! Rework required.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/08/2021
It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/09/2021
When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/09/2021
This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2021
Long delay, but on the other hand the person on the phone was very kind.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2021
Parcel arrived quite damaged, the three boxes of models were nicely stacked and flattened but the models were intact... Apart from that: good choice and price, fast delivery.
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