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C
Rating: 4 out of 5
Very good and fast, highly recommended
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Disappointed by the model, hoped it would be larger
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A
Rating: 4 out of 5
Fine
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G
Rating: 4 out of 5
I bought a battery for my son's car, but you were wrong in sending the parcel to me, you sent the parcel to my neighbor and I had to wait 3 days for him to take it from him because he was not at home
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V
Rating: 4 out of 5
Great service, good communication and arrived promptly. Not checked the model as yet as its a birthday present and it was gift wrapped.
A
Rating: 4 out of 5
Good product decent price efficient shipping
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C
Rating: 3 out of 5
Orders take a long time to be processed and shipped. Information on delivery dates is inaccurate.
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A
Rating: 4 out of 5
very satisfied with the speed with which the recent order was processed! bravo!! better than the other times!!!
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V
Rating: 4 out of 5
Good product
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V
Rating: 4 out of 5
good reliable
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G
Rating: 4 out of 5
I was offered a discount for an order I had just placed, discount could no longer be settled.
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G
Rating: 4 out of 5
Never thought I would be able to build the RC plane again that I had before Nowhere to get it anymore,but 1001hobbies could still deliver it - Top
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V
Rating: 4 out of 5
Wish the website link for package tracking had an “English” translation option.
A
Rating: 4 out of 5
Accuracy, quality of packaging. Near perfect
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A
Rating: 4 out of 5
good I knew the seller long time ago and I appreciate it because I can find out of the ordinary models not only f4 f18 f16 typhoon etc
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G
Rating: 4 out of 5
Good clear site if I could get more I would come there more often too bad the stock is not always sufficient unless of course the product is no longer available
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A
Rating: 4 out of 5
Fast and correct delivery. Thank you very much.
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A
Rating: 4 out of 5
Not easy for some searches. In model aircraft, you should have the options "Mounting kit" or "Mounted, injected metal" or "Mounted, plastic".
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C
Rating: 4 out of 5
Good service at a good price.
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V
Rating: 4 out of 5
Kit was delivered well and over different borders from the continent to the uk in good time. Many thanks.
A
Rating: 3 out of 5
Very expensive product, compared to other sites and long delivery.
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C
Rating: 3 out of 5
The waiting time to receive it is long and there is little information on its status at any given time.
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A
Rating: 4 out of 5
quick turnaround
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V
Rating: 3 out of 5
The Humbrol paints are fine, but the shipping speed and quality of container used leaves a lot to be desired. I ordered quite a few paints and they were just tossed into a slightly padded envelope with no additional protection. I am glad none of my paints broke or opened up in transit. Supplied tracking was in French and difficult to figure out. Took over two weeks to receive what I ordered. I am happy about getting the paint supplies I needed, but I will look for a different supplier for any future orders. Thanks anyway.
A
Rating: 4 out of 5
Delivered a little later than promised. But otherwise correctly
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to emphasize that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we are very interested in them! As a business gesture, and to keep your trust, we have decided to offer you a 5€ voucher. The code to use is SAVCOM5. This voucher is valid for 1 year and can be broken. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies
G
Rating: 4 out of 5
Took several days for the ordered to arrive. No problem for me! Package was small, might as well have been in the mail!
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V
Rating: 4 out of 5
Everything in order
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C
Rating: 4 out of 5
This time the shipment took longer than usual. Perfect package and contents. I will continue to buy from 1001 hobbies!!!!!
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C
Rating: 4 out of 5
It's the first order, I can't say much about it. The material arrived correctly,
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V
Rating: 4 out of 5
Selection of the Clever Paper models was extensive and the prices were excellent. The box for shipping, tho', was larger than needed for the goods and the paper that should have cushioned the products wasn't used efficiently; it didn't really "cushion" anything. No damage, tho'.
V
Rating: 3 out of 5
delivery seems longer then average. Good point can produce the priduct your want but at a price.
A
Rating: 3 out of 5
Not very good stock management, as the order was placed when one of the two pieces was no longer available. No customer follow-up regarding supply, the customer has to call the site again to get news. On the other hand, the refund was made without any constraints and within a reasonable time.
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A
Rating: 3 out of 5
My last order received does not correspond to my order sent!
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G
Rating: 3 out of 5
Took a long time until it arrived
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A
Rating: 4 out of 5
Fast delivery and good merchandise. I recommend this store because of its wide selection.
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A
Rating: 4 out of 5
meets my expectations
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G
Rating: 3 out of 5
Order received, great packaging etc. Only point of note is the lack of communication after ordering. After I placed my order on the website there was no confirmation that the order had gone through or was in process, something almost all other websites do. Eventually, after some searching I found all the details on the site itself but a simple email after an order is often enough to let them know that the order has gone through properly and is being processed. Now I spent a time waiting in uncertainty, which was unnecessary.
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G
Rating: 4 out of 5
Good price and fast delivery.
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V
Rating: 3 out of 5
The decal sheet does not include any insignia. I would have expected that at a price of 20€.
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A
Rating: 4 out of 5
The site is pretty good and easy to use, it's a shame we can't find all brands of paint, but we manage to find what we need.
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