1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reliable store, I found the figure I was looking for at a good price and they sent it to me super well protected. Perfect experience.
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Response from 1001hobbies
Thank you for your excellent review! We are glad to hear that you found the figure you were looking for at a good price and that the shipment was perfectly protected. We are delighted that you had a perfect experience with us - we hope to see you again soon! Best regards,
D
Denis M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very good
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Hendrik L.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery and good price. I will definitely buy here again!
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Response from 1001hobbies
Thank you for your positive feedback! We are glad the delivery was neat and the price pleased you. We look forward to welcoming you again! Kind regards,
A
Akihiro T.
Rating: 5 out of 5
following a purchase from 19/06/2024
for the sake of clarity
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Martial P.
Rating: 5 out of 5
following a purchase from 26/06/2024
Very serious, commercial and choice!
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Response from 1001hobbies
Thank you very much for your positive review! We're delighted to know that you find our service to be serious and commercial, and that you appreciate our wide choice of products. See you soon for your next orders!
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nil M.
Rating: 3 out of 5
following a purchase from 30/06/2024
I ordered from Germany and have received the goods [not yet unpacked - but I'm assuming the best :-) ] The price for the product on the website was in line with the competition. What bothered me, however: a) It was nowhere obvious to me that shipping from France would be involved.
b) An inquiry to customer service was answered after 5 days, but that wasn't the most child-friendly answer either.
c) My order then arrived with a good week's delay (after a 10-day wait).
So all in all, at least it worked. But really good is different. The customer experience is probably different again in France, but I think it's still a bit difficult to ship to Germany.
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Response from 1001hobbies
Thank you for your detailed feedback. We apologize for the inconvenience you have experienced. We are sorry that shipping from France was not clearly visible and that the response to your customer service inquiry took longer than we would have liked. We will work to improve communication and optimize delivery times for international orders. We are pleased that the goods have finally arrived and we will do our best to improve the customer experience for our international customers. Thank you for your patience and understanding. Yours sincerely,
A
Arnaud D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Fast delivery, items conform.
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you found the delivery fast and the items as you expected. See you soon for your next orders! Best regards,
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thierry P.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very good, impeccable service, careful and attentive. I recommend
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Response from 1001hobbies
Thank you very much for your positive review! We are delighted that you are satisfied with our careful and attentive service. Thank you for your recommendation and see you soon! Best regards,
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laurent O.
Rating: 5 out of 5
following a purchase from 14/07/2024
Always very clean-shaven
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Response from 1001hobbies
Thank you very much for your positive feedback!
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Cyril B.
Rating: 5 out of 5
following a purchase from 25/02/2024
Slight lack of information and visibility on pre-order delivery date extensions
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Response from 1001hobbies
Thank you for your constructive feedback. We apologize for the lack of information and visibility regarding the postponement of pre-order delivery dates. We will work to improve communication on these aspects to offer you a better experience in the future. Thank you for your understanding and patience.
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Julien M.
Rating: 5 out of 5
following a purchase from 13/07/2024
Great, fast delivery. I recommend
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Response from 1001hobbies
Thank you for your wonderful feedback! We are delighted that you found the delivery fast and that you recommend our services. See you soon!
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Jean J.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good. Goods as expected. Very competitive price.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the merchandise met your expectations and that you found our prices competitive. We look forward to serving you again!
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Simon G.
Rating: 5 out of 5
following a purchase from 13/07/2024
Perfect, fast shipping. Wide selection.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you found the shipping fast and appreciated our wide selection of products. See you soon for your next orders!
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Alain N.
Rating: 5 out of 5
following a purchase from 10/07/2024
Well-packaged and delivered promptly, with one small downside: the prices could be more carefully considered.
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Response from 1001hobbies
Thank you for your feedback! We're glad you found your order well packaged and delivered promptly. We take into account your remark about the prices and we always try to find ways to offer the best possible value for money. Thank you again for your constructive comments and your confidence!
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Christophe L.
Rating: 5 out of 5
following a purchase from 14/07/2024
Very good product
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with the Nieuport 17. If you need any help with your models or have any other questions, please don't hesitate to contact us. See you soon, and happy building!
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jacques B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect, absolutely nothing to complain about. Only Chronopost was a little faulty.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything was perfect for you. We are sorry for the problems with Chronopost. We will take note of your comment to ensure that this type of problem does not recur in the future. Thank you again for your confidence!
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jean - claude L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Nothing to complain about, perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that everything was perfect for you. We look forward to serving you again!
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Marc D.
Rating: 5 out of 5
following a purchase from 06/07/2024
Very good service and wide selection
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our service and our wide selection of products. We look forward to hearing from you!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Very good
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joel R.
Rating: 5 out of 5
following a purchase from 14/07/2024
everything is perfect.
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Response from 1001hobbies
We look forward to serving you again!
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Quentin G.
Rating: 3 out of 5
following a purchase from 09/05/2024
Product protection still too weak no padding no bubble wrap, but I've already pointed this out, hoping that one fine day this will change ... maybe one day :D
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Response from 1001hobbies
Thank you for taking the time to share your opinion. We are sorry that the product protection is not yet up to your expectations. We appreciate your patience and constructive feedback. Please be assured that we are continually working to improve our service and hope that you will see improvements soon. Thank you for your understanding and loyalty!
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Claude F.
Rating: 5 out of 5
following a purchase from 11/07/2024
Fast, impeccable service
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you found our service fast and impeccable. We look forward to serving you again!
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Romain S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very efficient and perfectly compliant.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted to know that you were satisfied with our service and that everything was in perfect order. Don't hesitate to come back to us for your next purchases! We hope to see you soon!
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Matthias L.
Rating: 5 out of 5
following a purchase from 07/07/2024
Problem-free purchase process, including payment; item exactly as described, fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We are very pleased to hear that the purchase went smoothly, the payment was hassle-free and the delivery was quick. We look forward to serving you again soon! Best regards
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MICHEL S.
Rating: 5 out of 5
following a purchase from 06/07/2024
good condition of equipment and fast shipping, efficient carrier. MS
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the condition of the equipment and the speed of shipping. We work with efficient carriers to ensure the best possible experience for our customers. Please do not hesitate to contact us again if you have any further needs or questions. Best regards,
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Jean-Claude J.
Rating: 3 out of 5
following a purchase from 27/06/2024
Delivery time a little "long". If certain supplies have a reputation for taking a long time, let the customer know before he places the order! Typical case of an item "out of stock"! No legitimate cause for impatience. Have a nice day.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that the delivery time was longer than expected Your satisfaction is very important to us, and we appreciate your feedback which helps us to improve. If you have any further questions or need assistance, please do not hesitate to contact us. Thank you again for your understanding.
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Franz P.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast delivery, problem-free processing Gladly again
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you were satisfied with the fast delivery and hassle-free transaction. Your satisfaction is important to us and we look forward to welcoming you back in the future. If you have any further questions or need assistance, please do not hesitate to contact us. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
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Xavier D.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to know that your order is in order and that everything went smoothly. Your satisfaction is our top priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Tobi “.
Rating: 5 out of 5
following a purchase from 11/07/2024
Very fast shipping
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you found our shipping very fast. Your satisfaction is our priority, and we aim to provide efficient service every time. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Thank you again and have a great day! Best regards,
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Alexandre S.
Rating: 3 out of 5
following a purchase from 18/06/2024
Delivery complete but in two instalments because some items were delivered later than advertised. Communication on the subject initiated by myself. The problem is undoubtedly linked to a particular brand and does not reflect the competence of the products actually in stock. In the future, for this brand, I will look at the historical distributors.
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Response from 1001hobbies
Thank you for your detailed feedback. We apologize for the fact that your shipment was delivered twice due to delays that exceeded our expectations for certain items. We understand your frustration and apologize for this inconvenience. We appreciate your initiative in contacting us regarding this matter. We take note of your feedback regarding this particular brand and are committed to improving our service to avoid such inconveniences in the future. If you have any further questions or require further assistance, please do not hesitate to contact us. We're here to help.
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Vincent G.
Rating: 5 out of 5
following a purchase from 10/07/2024
Fast delivery Serious company
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you found our shipment fast and that you consider our company to be serious. Your satisfaction is our priority. If you have any further questions or needs, please do not hesitate to contact us. We're here to provide you with the best possible service! Thanks again and see you soon!
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catherine G.
Rating: 5 out of 5
following a purchase from 10/07/2024
Order well packaged, arrived on time. Didn't fit in letterbox, employee rang the bell. Very good service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order was well packaged and arrived on time. It's great to know that our delivery man rang to hand you your parcel despite its size! Your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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Stéphane L.
Rating: 5 out of 5
following a purchase from 30/06/2024
Very good follow-up ok
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Response from 1001hobbies
Thank you very much for your positive feedback on our follow-up! We are delighted to hear that you have found our service to be very well monitored. Your satisfaction is our priority, and we are here to assist you every step of the way. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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daniel A.
Rating: 5 out of 5
following a purchase from 09/06/2024
ALL OK
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Response from 1001hobbies
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André B.
Rating: 5 out of 5
following a purchase from 12/06/2024
Very serious service. Fast and efficient. Bravo !
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have found our service to be reliable, fast and efficient. Your satisfaction is our greatest reward. Bravo to you too for your confidence! If you have any further questions or needs, please don't hesitate to contact us. We're always here to help!
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Uwe L.
Rating: 5 out of 5
following a purchase from 28/06/2024
I am satisfied. Gladly again
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Response from 1001hobbies
We are pleased to hear that! Thank you for your feedback and that you are satisfied with our service. We look forward to welcoming you back soon. If you have any further questions or need support, we are always at your disposal. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
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Isabelle B.
Rating: 3 out of 5
following a purchase from 19/06/2024
The only site where I found the book I was looking for. Very fast shipping. However the book is damaged at the corners, this was not specified on the card. I don't think it happened in transit. It's a pity, it should have been specified.
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Response from 1001hobbies
Thank you for your feedback. We are happy to hear that you found the book you were looking for and that the shipment was very fast. However, we are sorry to hear that the book arrived damaged at the corners. We apologize for this inconvenience. We appreciate your understanding.
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Bruno L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Delivery was fast and I am satisfied with my order.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that the delivery was fast and that you are satisfied with your order. Your satisfaction is our highest priority. If you have any further questions or needs, please don't hesitate to contact us. We're always here to help! Thanks again and see you soon!
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laurent M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Package arrives very quickly
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your parcel arrived very quickly. Your satisfaction is our priority, and we are pleased that our delivery service met your expectations. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
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jean-françois L.
Rating: 5 out of 5
following a purchase from 09/07/2024
Delivery on time, very fast and very well packaged
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your delivery was prompt and that your parcel was well packaged. We always strive to provide high quality service, and your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
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