Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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Michel V.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect transaction in every respect
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Christian S.
Rating: 5 out of 5
following a purchase from 29/03/2024
Nothing to complain about, always very satisfied.
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Maximilian S.
Rating: 3 out of 5
following a purchase from 15/03/2024
They would literally be better off without a custome service. I assume they use a terrible AI and have no quality control, otherwise i can not make sense of the conflicting messages i got. But everything arrived. Packaging was good, delivery fast. The fact that they only have upfront payment and not paypal made me very suspicious, but its not a scam.
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Response from 1001hobbies
Thank you so much for your feedback We're sorry you had a frustrating experience with our friend Charlie. We're always here to help our customers as best we can, even if that means our friend Charlie takes over after hours! We also invite you to contact us by e-mail with any questions or concerns outside our business hours. Thank you for your feedback, we appreciate it and strive to continuously improve our service.
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Nicolas H.
Rating: 3 out of 5
following a purchase from 03/01/2024
No/ Few emails from you about the supply of the product. I had to go to your site to try and find some information. 6 months of waiting! -Even if it's not your fault.
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Christian M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Nothing more to add; the site works well, there's something for everyone. The delivery service also works well and within the right timescale. Keep up the good work!
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Laurent P.
Rating: 5 out of 5
following a purchase from 26/03/2024
Great! On our profile, we can track the availability of items ordered and waiting from suppliers, as well as the possibility of having items already available sent to us in one or more shipments. I particularly recommend this site, which is perfect from order to delivery.
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Paolo R.
Rating: 5 out of 5
following a purchase from 22/02/2024
Excellent seller fast and accurate. Recommended
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Bert T.
Rating: 3 out of 5
following a purchase from 26/03/2024
I regret that only after ordering and paying can I see that it is out of stock and delivery is weeks away.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Ludo H.
Rating: 5 out of 5
following a purchase from 22/03/2024
transparent website
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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James B.
Rating: 5 out of 5
following a purchase from 10/03/2024
Very easy to navigate the site - great quick service, and well packaged shipment.
Response from 1001hobbies
Thank you so much James for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you're satisfied with our quick service and well-packaged shipment. Your satisfaction is our priority, and we look forward to serving you again in the future!
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Javier S.
Rating: 5 out of 5
following a purchase from 04/04/2024
Shipping times adjusted to as detailed on the web. In this case very competitive price. Perfect communication. I recommend this store.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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patrice B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Excellent fast delivery.
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JEAN-PIERRE M.
Rating: 5 out of 5
following a purchase from 08/04/2024
Order arrived on time
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Katherine P.
Rating: 5 out of 5
following a purchase from 12/04/2024
arrived quickly. no worries
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Julien M.
Rating: 5 out of 5
following a purchase from 03/03/2024
all is fine, little long wait but all is well that ends well
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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wim K.
Rating: 3 out of 5
following a purchase from 10/03/2024
way too long delivery time
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Patrick C.
Rating: 5 out of 5
following a purchase from 16/03/2024
Everything is perfect
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Jennifer C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Choice of items, top shipping, and customer service 10/10
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M. Asuncion M.
Rating: 5 out of 5
following a purchase from 05/03/2024
Good product and good value for money
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Response from 1001hobbies
Dear customer, We are in the process of clearing our backlogs in the warehouse to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
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James W.
Rating: 5 out of 5
following a purchase from 12/03/2024
Good selection, reasonable pricing, and good shipping speed on trans-Atlantic orders
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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xavier R.
Rating: 3 out of 5
following a purchase from 15/03/2024
The order I bought did not correspond to the scale that was marked on the site. I have sent it back to you and am waiting for my money back.
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pierre J.
Rating: 3 out of 5
following a purchase from 26/03/2024
the last purchase had a problem with the shipping time to my home...
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Alain G.
Rating: 5 out of 5
following a purchase from 17/03/2024
I liked the multiple choice.
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cyrille G.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent
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Daniel B.
Rating: 5 out of 5
following a purchase from 17/03/2024
the product is great already mounted
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Antonio M.
Rating: 5 out of 5
following a purchase from 13/03/2024
Easy and fast.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Jacques L.
Rating: 5 out of 5
following a purchase from 13/03/2024
I'm very happy with the products I take Fast shipping
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Response from 1001hobbies
Jacques! We are delighted to hear that you are satisfied with our products and that you have found our shipping service to be prompt. Your satisfaction is our top priority and we're glad to know that we've met your expectations. Your positive feedback encourages us to maintain our high quality standards and continue to provide you with a pleasant and hassle-free shopping experience. If you have any further questions or needs, please don't hesitate to contact us. We're here to help. Once again, thank you for your confidence in our company. We look forward to serving you again in the near future.
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Peter B.
Rating: 5 out of 5
following a purchase from 19/03/2024
Everything worked perfectly.
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Response from 1001hobbies
Thank you for your positive feedback!
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Yann R.
Rating: 5 out of 5
following a purchase from 08/04/2024
always efficient and "tailor-made" best regards
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CARLOS M.
Rating: 5 out of 5
following a purchase from 20/03/2024
Late delivery, but good
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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Roman S.
Rating: 5 out of 5
following a purchase from 13/03/2024
SUPER !!!!!!!!!!!!!!!!!
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Response from 1001hobbies
!!!!!
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Solange B.
Rating: 5 out of 5
following a purchase from 01/04/2024
very fast delivery
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jimmy G.
Rating: 5 out of 5
following a purchase from 24/03/2024
Great products,great packaging
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Ghislaine K.
Rating: 5 out of 5
following a purchase from 08/03/2024
Perfect, nothing to complain about
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Thorsten T.
Rating: 5 out of 5
following a purchase from 12/03/2024
Pages well organized and clear. Order went smoothly. Delivery without any problems.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Marc M.
Rating: 5 out of 5
following a purchase from 06/04/2024
Nickel
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Paolo M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Everything arrived perfectly, on time, maybe even early. Very good packaging. Great service I will use it again in the future.
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Response from 1001hobbies
Dear Customer, We are extremely pleased to hear that your order arrived safely and on time, perhaps even ahead of schedule. Ensuring fast and safe delivery is one of our top priorities, and we are pleased that we were able to meet your expectations in this regard. We really appreciate your positive comment about the packaging: it is important to us that our products arrive in optimal condition. We are pleased that you found our service excellent and intend to use it in the future. If there is anything else we can help you with or if you have any other comments to share, please do not hesitate to contact us. Your satisfaction is our top priority and we will always do our best to ensure you have an excellent shopping experience. Thank you again for your feedback and your trust in us. Sincerely
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Marcus D.
Rating: 5 out of 5
following a purchase from 26/03/2024
Super selection and fast delivery. Always happy to return!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pablo R.
Rating: 5 out of 5
following a purchase from 04/04/2024
Fast shipping
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Raphaël R.
Rating: 5 out of 5
following a purchase from 07/04/2024
Super fast delivery for really nice prices. The most annoying thing is the delivery charges.
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