1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
The delivery has already not reached the warehouse on time, okay happens when stocks run out exactly when you order. Still unpleasant. Then there was no feedback for quite a while until the parcel was sent, then there were further delays that were only communicated later, the tracking page didn't update and then the parcel suddenly arrived. However, the notification was also delayed (1 1/2 hours later). Until then the order was in the stairwell.
It has arrived and the parcel itself shows no damage. I suppose that all in all it was stupid coincidences that have little significance about the seller and the supplier, but I could have had it on other sites for a small surcharge with less stress and faster. A real shame.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Eligio Emiliano D.
Rating: 5 out of 5
following a purchase from 16/10/2023
The product arrived undamaged ,great my partner really liked it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean Louis H.
Rating: 5 out of 5
following a purchase from 06/10/2023
Very good
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Markus H.
Rating: 5 out of 5
following a purchase from 15/10/2023
Everything went smoothly and reliably. Would order here again and again and highly recommend the store.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre A.
Rating: 5 out of 5
following a purchase from 27/10/2023
Serious site. Fast delivery by post. No problems. I recommend.
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alfredo G.
Rating: 5 out of 5
following a purchase from 11/10/2023
Product as described, perfect.
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Philippe C.
Rating: 5 out of 5
following a purchase from 02/11/2023
ease of service and communication with my contact person
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Eric C.
Rating: 3 out of 5
following a purchase from 01/11/2023
MANUAL IN CHINESE NOT ONE LINE IN FRENCH BRAVO
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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jean claude T.
Rating: 5 out of 5
following a purchase from 01/11/2023
order received stiff and compliant
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Eric B.
Rating: 3 out of 5
following a purchase from 18/09/2023
Well-protected package, but the initial order took a long time to process, which brought the score down two notches. Too bad this time.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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DIDIER J.
Rating: 5 out of 5
following a purchase from 30/10/2023
Impeccable
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Jorge P.
Rating: 5 out of 5
following a purchase from 30/10/2023
The order arrived perfectly and quickly.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Helmut V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Great selection, smooth handling and fast delivery. TOP!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Alexandre C.
Rating: 5 out of 5
following a purchase from 23/10/2023
fine
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Philippe C.
Rating: 5 out of 5
following a purchase from 23/10/2023
I'm just discovering this site and so far so good, model selection and orders. Have a nice day.
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Paolo B.
Rating: 5 out of 5
following a purchase from 28/10/2023
Great site, great products, fast shipping
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Helmut E.
Rating: 5 out of 5
following a purchase from 28/10/2023
What others didn't have was sent to me very quickly.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery and well packaged. Thank you very much.
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Claude P.
Rating: 5 out of 5
following a purchase from 21/10/2023
Everything's okay with me
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Patrick B.
Rating: 5 out of 5
following a purchase from 02/11/2023
Hello, I received the decals and I am very satisfied. I recommend your site. Thank you
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Norber R.
Rating: 5 out of 5
following a purchase from 09/08/2023
I ordered 2 figure-rise figures. As soon as both figures were available, they arrived within a few working days in good condition. Gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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herve D.
Rating: 5 out of 5
following a purchase from 19/10/2023
Nikel a very good kit of the f 84f
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Andreas L.
Rating: 5 out of 5
following a purchase from 15/09/2023
Worked like a charm. Delivery was 5 days faster than the e-mail announcement. The only drawback is that the lowest prices are negated by the high postage costs.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Laurent V.
Rating: 5 out of 5
following a purchase from 28/10/2023
Product price speed nickel
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carlos M.
Rating: 5 out of 5
following a purchase from 29/10/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Bernhard W.
Rating: 5 out of 5
following a purchase from 30/09/2023
Fast delivery, everything perfect
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Xavier R.
Rating: 3 out of 5
following a purchase from 17/07/2023
Item noted available on site.
Received several weeks after ordering. Product arrived well packed and as described.
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 24/09/2023
Easy to access and pleasant to consult.
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Philippe E.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very well, there was a slight delay but I was warned.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Dominique C.
Rating: 5 out of 5
following a purchase from 16/09/2023
Even if you need a very rare item, this site does everything it can to find it for you, which proves its passion for making its customers happy and respected. Thank you for that too.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Yves V.
Rating: 5 out of 5
following a purchase from 04/10/2023
Fast, reliable service
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Marie Noelle N.
Rating: 5 out of 5
following a purchase from 16/10/2023
R A S
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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philippe S.
Rating: 5 out of 5
following a purchase from 06/10/2023
bonjour rien a dire
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Robert D.
Rating: 5 out of 5
following a purchase from 24/10/2023
top service
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MICHEL S.
Rating: 5 out of 5
following a purchase from 25/10/2023
I recognize the seriousness and punctuality of the company after a few setbacks that surprised me ... I resume to be a loyal customer. Well done to you . SIMON
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Lucia K.
Rating: 5 out of 5
following a purchase from 19/10/2023
Easy to find, shipping takes a little longer because ( in my case) it had to come from France. The long wait has been rewarded with a very nice product.
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Jean-marie W.
Rating: 3 out of 5
following a purchase from 25/10/2023
No French instructions! Average material quality.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Julien D.
Rating: 5 out of 5
following a purchase from 31/07/2023
Pleasantly surprised. Terrific efficiency. First time on the site but I would recommend it with my eyes closed. I'll be ordering again.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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emmanuel M.
Rating: 3 out of 5
following a purchase from 02/10/2023
I think it's a shame that a certain amount is required to use the coupons. I think it's a way of pushing customers to spend more before they can use the coupons. For my part, I think it's more normal to be able to use coupons at any time.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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damien H.
Rating: 5 out of 5
following a purchase from 24/10/2023
Simple navigation on the site, order received in 4 days, I recommend.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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