Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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Frank R.
Rating: 5 out of 5
following a purchase from 09/09/2023
Super Model Fast delivery!
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Daniel S.
Rating: 5 out of 5
following a purchase from 05/08/2023
Item arrived in great condition. The tracking was a bit all over the place but I wouldn’t hesitate to order again.
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Nicole K.
Rating: 5 out of 5
following a purchase from 31/08/2023
Second time ordering, absolutely satisfied with the product quality and ease of ordering with both orders.
For USA customers, this stuff is coming from France so don't be worried if the promised ETA tracking date is off by a week or so. Probably stuck in customs but it WILL arrive, and it will be packaged securely and worth the wait!
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Dennis D.
Rating: 5 out of 5
following a purchase from 08/09/2023
Item as described..super fast shipping. Highly recommended.
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Harry C.
Rating: 5 out of 5
following a purchase from 11/09/2023
Quick delivery. Bought as a gift. They loved it!
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Georges M.
Rating: 5 out of 5
following a purchase from 11/09/2023
fast delivery, excellent quality products, pleasant and efficient sales service: 10/10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
tip top
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JORGE C.
Rating: 5 out of 5
following a purchase from 01/09/2023
everything very correct as all my previous orders
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John L.
Rating: 5 out of 5
following a purchase from 08/08/2023
Site is sometimes hard to navigate
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/08/2023
Neat neat website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/08/2023
Excellent product
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Paolo R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast shipping, great product at a fair price. Thank you
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
nikel
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/08/2023
Nickel
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Marc W.
Rating: 5 out of 5
following a purchase from 13/09/2023
Product arrived swiftly - great service!
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Armand R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good site on which I managed to find parts for my old scale models dating from the 80s.
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Marco F.
Rating: 5 out of 5
following a purchase from 16/08/2023
I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!
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Bill K.
Rating: 5 out of 5
following a purchase from 24/08/2023
I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.
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Dieter F.
Rating: 5 out of 5
following a purchase from 31/08/2023
Reliable delivery, well and sustainably packaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/07/2023
And it is easy to make the order the delivery was a little long but maybe because there were ferries the sto is good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 05/09/2023
Package received on time and in good condition, I already have a few models in mind that I'm interested in and I'll be sure to come back and see you. I'll be recommending your site to model makers.
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Nicola T.
Rating: 5 out of 5
following a purchase from 02/09/2023
Service was excellent but delivery was a bit slow .
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Massimo D.
Rating: 5 out of 5
following a purchase from 22/08/2023
Well-organized and easy-to-navigate website, on-time delivery, top-notch quality of material supported by prompt assistance to customer needs. Satisfied with the transaction.
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Marcel-Gaston F.
Rating: 3 out of 5
following a purchase from 29/08/2023
The delivery time was too long. In addition, my shipped order is incomplete. I am very disappointed.
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Gerard S.
Rating: 5 out of 5
following a purchase from 28/08/2023
order well handled and adequately informed about status and shipment
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/08/2023
The order took a long time to arrive
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/08/2023
Very serious arrived on time
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David M.
Rating: 3 out of 5
following a purchase from 29/08/2023
Doesn’t provide tracking information. No credible ETA. Took a long time to get here.
Won’t be doing business with them again.
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Erick W.
Rating: 5 out of 5
following a purchase from 10/09/2023
very good, efficient and fast.
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Kevin S.
Rating: 5 out of 5
following a purchase from 09/09/2023
I was afraid of receiving my order damaged, because the cardboard Star Wars figurine is fragile, but I received my figurine in perfect condition! And I'm very happy with it. I'm even going to place 2 more orders with you. The price is right and delivery times are very fast. So thank you very much. All the best. S.Kevin. P.S.: Please keep up the good work and always use cardboard packaging.
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zora G.
Rating: 3 out of 5
following a purchase from 28/08/2023
The plush is perfect but the delivery needs to be improved. I received my parcel 1 month and a half after ordering it.
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Jimmy C.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good
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MIGUEL F.
Rating: 5 out of 5
following a purchase from 02/09/2023
Everything was perfect. The shipping was fast and the package and its contents were in perfect condition. I actively recommend 1001hobbies.
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Franck T.
Rating: 5 out of 5
following a purchase from 28/08/2023
Compliant order, fast delivery, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
EVERYTHING OK: SITE, OFFERS, SERVICE, COMMUNICATION. THANK YOU!
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Johan M.
Rating: 3 out of 5
following a purchase from 09/09/2023
Received everything well packaged though. But find the delivery terms time quite long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Tope
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Great! Item conforms to specifications! Super well packed! Customer service responds very quickly! Perfect, nothing to say!
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Pierre R.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very good
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