Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 311 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/02/2023
It is a pleasure to browse the catalog and also of course to shop! Great prices
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/02/2023
I placed an order for things in stock and the next day they tell me they don't have everything. Three weeks later they are missing something else. Communication full of errors, confusing, they take a day to respond, the order arrived a month after the purchase and things were missing. I cannot recommend buying from this store. Not at all satisfied with the purchase and will not buy again if I have another option.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2023
Some good, some not so good... An order took a long time to be honored, and the supplier was missing a product. So be it, but no customer contact to propose an alternative.
After a phone call after 5 weeks, a compromise was quickly found and the order received 48 hours later. It's a shame not to contact the customer sooner in case of a problem.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/02/2023
the site looks satisfactory and easy to navigate, the order even arrived before the expected date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Super site Fast response and fast shipping to Belgium
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2023
Very good Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2023
Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/03/2023
This product was for immediate shipment and has taken 3 weeks to arrive, it has also had to be separated from the original order, with two other products for immediate shipment and which have not yet arrived.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/02/2023
Quick
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2023
Delivered on time we’ll packed and good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Wide choice and fast delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/02/2023
Good communication and fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2023
Excellent model / good delivery time / very happy with my purchase
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
In general it is very easy, any doubt, they always answer with information, fast and safe service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Very good store thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
the site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Advertised deadline met (aviation work)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 20/02/2023
It took a long time for the order to arrive, even though it was just a pair of socks and the shipping price was expensive.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 18/02/2023
Expensive shipping and slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
correct service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Perfect. Fast delivery, careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
I am satisfied with the manner and time of delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2023
very decent delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Very good online store!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2023
got the package very quickly and everything was fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Good price and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
perfect product fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Parts as described, fast delivery, very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/01/2023
A great site, very informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Thank you very much.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 15/02/2023
Must pay in advance, but if a part is not delivered then you get a credit. you should be able to choose an alternative. choose and alternative item then again shipping costs. not very customer friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Serious site to recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
fast and well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Thank you again for your responsiveness
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