Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 3 and 5 stars

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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 08/11/2022
Hello, my experience has not been very good, since I ordered a doll on November 8 q was in stock and they were going to send it to me 2 weeks later. When I saw that it did not arrive I sent an email and they told me that it would not arrive because there was no stock. After several emails I managed to get them to send it to me and it arrived on December 20th. For my part the experience has not been favorable. Best regards.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2022
Shipping times to the USA are understandably lengthy. The service and products are excellent. I was able to find items at 1001 Hobbies that I could not locate anywhere else. I would recommend.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Very fast and trouble-free service - Very good communication between the various stages of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
everything is perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2022
Great site in Italian, well navigable. lots of products, fast shipping, good packaging, package tracking. Great site!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/12/2022
Excellent service and delivery time.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2022
Your paint references are very poorly indicated. Especially Humbrol.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order processed quickly and received promptly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
As described, top quality
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/11/2022
Very well stocked store, delivery a little long but it fits finally I was satisfied. Thank you
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 01/11/2022
I did get what I ordered, but it took a long time and some reminders to get it. I had to ask for updates of what was happening to my order. Good price though, but the next time I might buy the same product to a higher price and get it at once, instead of being unsure of what is happening with my order.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
Great Service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2022
It came in absolute good condition and wrapping was amazing. My boyfriend’s been wanting this action figure set for the longest and couldn’t find it so I just gave him an early Christmas gift!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2022
Great selection, prompt delivery. Couldn't have wished for any better really.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
My order arrived much faster than I expected. Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2022
Missing shipment tracking by e-mail. Paints corresponding to model not supplied. Neat parcel.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/12/2022
Clear site, attractive prices, prompt delivery, neatly packaged and correct guidance via email from purchase to delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good service!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
No problem thanks Jean Louis
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2022
Quality prompt delivery. Kept me informed on delivery progressy
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Excellent service.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/12/2022
An honorable solution is also applied in the event of problems caused by external partners.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Very happy with my experience
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/11/2022
Unfortunately the description differs from the item I received. According to the picture and (translated) description "Mr Mark Setter" "Mr Mark Softer" was advertised, but unfortunately I received "Mr Mark Softer Neo" and "Mr Mark Setter Neo". The original ones (without Neo) are unfortunately hard to get in Europe and I was hoping they would be available in their store.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2022
The site isn't too bad, the navigation could be smoother, the orders on the other hand, are passable, especially on the paints, full of alarmist stickers on the danger of the product, so you can't see anything, which isn't the case on other model sites.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2022
Fantastic service!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/12/2022
All perfect, the only note is that I received emails of the delivery made before it really was and that customer service does not respond immediately, but still everything went well.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/11/2022
Good prices and fast delivery. Everything is delivered nicely very satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/11/2022
good info and lots of offerings
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/12/2022
Fast and packaging well done, I recommend it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Order placed on 20/11/2022. My phone calls are in vain because nobody answers and my emails remain unanswered too! How to make oneself heard ??? How can I cancel an order without a contact person?
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/12/2022
Easy navigation,numerous items,fast shipping
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Fast and well packaged, arrived on time for Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Perfect delivery and material I recommend, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
very good tracking of my parcel shipped quickly. fast delivery and call of the deliveryman before delivery (great) article ordered very good quality. thank you and happy holidays
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/12/2022
Easy order processing and delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Very good, impeccable service, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
SIMPLE AND EFFECTIVE
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