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A
Rating: 3 out of 5
Delivery problems for my parcel with long waiting times
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect! :D
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A
Rating: 5 out of 5
Nothing to say fast order I recommend 200% next order
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A
Rating: 5 out of 5
Complete order (as usual), fast shipping. nothing to complain about. Serious business
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A
Rating: 5 out of 5
fine
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G
Rating: 3 out of 5
It overwhelms me that I can no longer choose home delivery but have to pick up my package miles away at an ESSO station.
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A
Rating: 5 out of 5
compliant product and fast delivery; perfect transaction
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A
Rating: 5 out of 5
I'm delighted with the site.
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A
Rating: 5 out of 5
Product not yet printed but seems satisfactory
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A
Rating: 5 out of 5
Clear website. Easy to order. Easy shipment tracking. Fast delivery of ordered products. Very good.
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A
Rating: 5 out of 5
Fast, on time, well packaged on receipt.
What can I say, except that it deserves a really good rating.
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What can I say, except that it deserves a really good rating.
V
Rating: 5 out of 5
Easy to use website competitive prices and fast delivery.Will definitely use 1001 again.
A
Rating: 5 out of 5
Easy navigation
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A
Rating: 5 out of 5
1st order on this site and nothing to complain about. Well-prepared parcel and good interior protection, so I recommend them.
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A
Rating: 5 out of 5
Package well packed, delivered on time.
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C
Rating: 5 out of 5
As for everything you have!!!!
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A
Rating: 5 out of 5
All good, very good transaction.
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A
Rating: 5 out of 5
Great!
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C
Rating: 5 out of 5
All very good and perfect
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A
Rating: 3 out of 5
I'm quite satisfied with 1001hobbies.fr's service, but I'm critical of their lack of attention to the orders I place with them. On my 1st order, in which I used Tamiya shades, I asked them in a message to add the main shades that a beginner modeler would need. They added Heller shades, and... Humbrol enamel shades. A nice mix that will be difficult for me to exploit. A pity. I've recommended my missing shades on another site, which is a pity, because if it hadn't been for this incident, I'd have given it 5 stars.
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A
Rating: 5 out of 5
Top quality material
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V
Rating: 3 out of 5
My purchase was held in U.S. Customs because someone at 1001hobbies.com did not fill out complete paperwork. I was required to contact U.S. Customs and give information to them or it would not be released to me. This is NOT good business practice in the U.S. It is not good business practice anywhere. I will seriously have to reconsider before dealing with 1001hobbies.com again.
A
Rating: 5 out of 5
excellent service fast and accurate recommended
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A
Rating: 5 out of 5
delivered on time, item conforms, very good packaging, impeccable
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A
Rating: 5 out of 5
I am very satisfied. I will continue to buy from you.
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A
Rating: 5 out of 5
Perfect RAS
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V
Rating: 5 out of 5
Excellent service
A
Rating: 5 out of 5
I am satisfied from one end to the other..telepphone.commande.et suivi.merci
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V
Rating: 5 out of 5
Came very quickly, very easy to use website
A
Rating: 5 out of 5
Very happy with 1001hobbies. But to the attention of suppliers, they should not put on their presentations figurines that do not exist in the box, or at least clearly indicate it. Thank you.
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A
Rating: 5 out of 5
serious site and great products
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A
Rating: 5 out of 5
Professional, convenient and always there if clarification is needed. Very good indeed!
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V
Rating: 5 out of 5
Easy to use the web site and order. The item was delivered when advised.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect. Very responsive sales department.
Beware, however, of the packaging used, which is still not very suitable for the products dispatched.
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Beware, however, of the packaging used, which is still not very suitable for the products dispatched.
C
Rating: 3 out of 5
I am going to buy again, but my order had some problems and delays, and the communication (maybe because it was summer) was not the best. Even so, I understand that these things happen, and it is true that, with those difficulties, it was solved.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 5 out of 5
all good, I received what I purchased
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A
Rating: 5 out of 5
Fast and always kept me informed about the shipment
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A
Rating: 5 out of 5
nothing to say impeccable
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V
Rating: 5 out of 5
Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!
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