Customer reviews of 1001hobbies

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Order processed and dispatched promptly - highly recommend! :-)

average

Arrived in time for Christmas which I was concerned about one happy grandson .

very good experience, impeccable delivery with excellent lead time

Very good

Delivery took quite a long time.

Everything was perfect! Thank you

nothing to say, perfect )

smooth site satisfactory delivery

good site

Very good site, products in line with expectations. What's more, very efficient customer service, they solved a small delivery problem quickly and efficiently. 10/10

Excellent service. I would highly recommend.

Excellent!

It fits but improve the timing for the Swiss

Very good advice over the phone, someone who knows the products on the site,

received the parcel no problem all is ok cordially

Well-designed site, easy to navigate.

My first purchase has been very satisfactory, I will be placing another order soon.

Everything worked out great, fast delivery

I tried to order something that they were supposed to have on the web but after waiting and waiting, it did not arrive. I was finally able to cancel the order and got my money back in full.

Very professional company, with a very complete web page, that allows to operate with infinity of manufacturers of scale models and to accede to its products with great facility, independently of the country of origin of the same ones. Contrasted quality in all the offered products. Very well coordinated shipments with the courier services, with very precise deliveries in the dates announced by the same ones.

fine

Awesome

Excellent model. Good difficulty.... A pleasure to build

Product delivered in perfect condition as agreed!

On 26/11 I ordered a product indicated as being the last in stock. The order was validated and the amount debited. On 06/12 I received an email informing me that I would be reimbursed. The same day I received an automatic tracking email telling me that the package was awaiting preparation. On 09/12 I received a message informing me that I had been reimbursed. On 13/12 I receive another automatic message indicating that the parcel is awaiting preparation. I contacted customer service who confirmed that the order had been cancelled and that I should ignore the other messages. On the website, the order remains in progress for several days. I was indeed reimbursed. On 14/12 I tried to contact 1001 hobbies on the telephone number given. No one picked up and an automatic message said they were closed, without specifying opening hours. In the middle of the Christmas season for a hard-to-find product, such inaccuracies in follow-up communication don't necessarily make you want to place another order. Significant progress still needs to be made in terms of customer relations.

Very happy with everything that happened with 1001 hobbies

I made a first purchase on this site, after which I had some questions. Customer service was very responsive. I then made a second purchase. Both orders arrived quickly and in excellent condition. I recommend this site!

The package arrived damaged a bit too bad

Super product, always happy to return

Highly recommended, also very helpful and competent in case of problems.

hello, nothing to say about 1001 hobbies but about the carrier, the parcel was complete with several broken parts. these were thrown loose in the box, finally disappointed by this first shipment.

Fast delivery and item as described, I recommend

Order received on time, well done to the 1001 hobbies team!

well

Comprehensive range, fast, reliable delivery

Very satisfactory purchasing experience. Good communication at every stage, thank you.

I put 3 stars because shipping costs are high otherwise good site

Always well served